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Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

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Traveller (48)
Room & Suite (21)
Dining (14)
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Overview
  • Excellent20%
  • Very good56%
  • Average19%
  • Poor3%
  • Terrible2%
Travellers talk about
“tram stop”(10 reviews)
“nice hotel”(6 reviews)
“free parking”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (355)
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4
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27
59
28
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4
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All reviewstram stopnice hotelfree parkingextensive buffet breakfastquiet locationreception staffstayed one nighteasy accesswifi connectionfresh fruitouistreham ferrycaenfrancehenrifrenchcarrefourbrittany
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1 - 5 of 118 reviews
Reviewed 16 January 2018

It's clean and quite well equipped for a standard chain style hotel. Needed 3 pillows though, the toilet kept on flushing slightly and the breakfast was good but with low-quality scrambled eggs and quite standard coffee.More

Thank Philip P
Response from BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair HotelResponded 19 January 2018

Hi Philip, We are delighted that you left a comment after your stay at the hotel. You have been disappointed with scrambled eggs and coffee. The eggs are cooked by our team who is in charge of the breakfast service, we will meet together by...More

Reviewed 5 September 2017 via mobile

Late arriving ferry in Caen Booked a nice hotel had good room Couldn't have a drink on the ferry so looking forward to a gin and tonic Glass was small so not much ice then can you imagine a large bottle of tonic that must...More

Thank Peter S
Response from BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair HotelResponded 12 September 2017

Thank you for your comments that will help us improve

Reviewed 28 August 2017 via mobile

My husband and I spent three nights at this hotel at the end of a holiday travelling through France. The hotel was clean, comfortable , with friendly efficient staff. There was a wide variety of food for breakfast and after requesting gluten free bread on...More

Thank 172ireneg647
Response from BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair HotelResponded 30 August 2017

Thank you very much

Reviewed 22 August 2017 via mobile

I stayed here 2 nights while visiting Juno Beach, the Canadian War Cemetery and other sites in the area. The hotel had free parking right beside the hotel (an absolute bonus when in France). The water pressure for the morning shower was superb. Their breakfast...More

Thank Robert S
Response from BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair HotelResponded 23 August 2017

I see with the provider to improve the wifi network

Reviewed 9 August 2017

Hotel room itself was clean modern a bit like a premier inn bed was so comfy all amenities were up to scratch the food was OK at dinnertime, the breakfast was really good bacon sausage scramble's toast continental all good cup of tea was a...More

Thank kags507
Response from BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair HotelResponded 11 August 2017

Thank you for your comment

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About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$92 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (48)
Room & Suite (21)
Dining (14)
Questions & Answers
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Room Tips
"This summer they're preparing a brandnew parking lot from as early as 7 a.m."
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"same view from most rooms"
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"ask for a room where the air con works!"
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"book online or ask for a company fare"
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