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Sunderland Marriott Hotel

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635 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Sunderland, United Kingdom
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 4 days ago NEW

As anyone who reads my reviews will know I do like an afternoon tea and this is one of those places I have been past hundreds of times but have never got round to trying for afternoon tea - and so glad I eventually gave it a go as it is up there with most others I have tried. The... More 

Helpful?
Thank Stewart B
Management response:

Thank you for your lovely feedback. I will pass it on to the our head chef and Food & Beverage manager and share your kind words. Kind Regards Sarah Harrison More 

Cumbria
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed here last weekend for a girly birthday celebration with 7 of my friends. All the rooms were huge and very comfortable, we had a lovely afternoon tea followed by an afternoon in the pool/jacuzzi/sauna. Everything was great and we all had a lovely relaxing time.

Helpful?
Thank Madcrazysandi9
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

It is great to read your review and I am so pleased you and your friends enjoyed the birthday celebration stay at the hotel. Your kind words and have shared with the team and we hope to serve you again on a future occasion. Kind regards Sarah Harrison More 

Cheltenham, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We have become regular visitors to this hotel on the frequent trips we make to the town. It's location and added bonus of a leisure club and swimming pool make it our default place of choice. To find a hotel of equivalent facilities you would need to look to Durham or Newcastle. It is clean, comfortable and superbly located right... More 

Helpful?
Thank Lesley N
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Thank you so much for posting your review and it is nice to read that you always choose to stay with us when visiting the area. As you say, the hotel is in a fantastic location, overlooking the sandy beaches at Seaburn and the North Sea. Thank you again for your valuable feedback and we look forward to serving you... More 

Stoke-on-Trent, United Kingdom
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 weeks ago

Attended an event in the seafront dining room - building in a good location, a private car park (accessed through barriers off round-about on main road). Friendly, helpful staff and excellent morning coffee.

Helpful?
Thank The_Kats
SunderlandMarriott, Sarah Harrison at Sunderland Marriott Hotel, responded to this review

I am so pleased you enjoyed your recent visit to the hotel and your kind words have been shared with the team. We hope to serve you again very soon. Kind regards Sarah Harrison More 

St. Annes-on-Sea, United Kingdom
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago via mobile

I stayed here on business in one of the suites was absolutely delighted with my room and the views I had plenty of room to work and found it most comfortable. My colleague and I ended up dining onsite - staff were extremely attentive perhaps even too attentive it would have been nice to have been left to enjoy the... More 

Helpful?
1 Thank zoeliana
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

Many thanks for posting your review and I am so pleased the hotel met your needs and you enjoyed the location. Although our staff are trained to be attentive to customer needs, I fully understand your point regarding the member of staff who served you at dinner and sincerely apologise for any disappointment caused. I have shared your feedback with... More 

Buxton, United Kingdom
Level Contributor
147 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 weeks ago via mobile

I stayed one night with two colleagues. Reception staff really friendly and helpful. Nice clean and well appointed room. Good location with good eating drinking places very nearby. Breakfast was the best I have had for a long time . I had smoked haddock and poached eggs which had not been on the menu but the chef kindly offered to... More 

Helpful?
Thank Steve B
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

It is so pleasing to read your review and thank you for sharing your experience on Tripadvisor. Your kind words have been shared with the team, particularly Paul who prepared your breakfast and who will be rewarded for his excellent customer service. We look forward to serving you again in the future when your travels bring you to Sunderland. Kind... More 

cambridge
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

I have stayed here before and was glad to be coming back again. The service at Marriott hotels is great from the moment you arrive to your departure. Was so looking forward to the smoked salmon at breakfast but it wasn't on offer. Cut backs I suppose. My room (215) was huge but very cold, especially the bathroom floor. I... More 

Helpful?
Thank CambridgeIcecreamfan
SunderlandMarriott, Sarah Harrison at Sunderland Marriott Hotel, responded to this review

Thank you for taking the time to write your review and I am sorry to read about the issues you encountered during your stay. Please accept my sincere apologies for any disappointment caused and your comments have been shared with the relevant departments. Smoked salmon is available at breakfast upon request to ensure it is freshly prepared. Bottled water is... More 

Stockton-on-Tees, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

Stayed at this hotel last night. It beautifully located right on the seafront at Roker. I was told that I had been upgraded. When I got to the room there was no heating and last night being the coldest night it wasn't to clever, also television was opposite an easy chair at the same position as the headboard in an... More 

Helpful?
Thank AndyTCoyne
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

I do appreciate you taking the time to write your review and sincerely apologise for the issues you encountered during your recent stay. I can assure you that your comments have been shared with the relevant managers to address, ensuring improvements are made and standards maintained. I am sorry that some aspects of the hotel did not meet your expectations... More 

Northumberland, United Kingdom
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

Overnight Saturday to stay for a family get together in the city. Got the last parking spot in the secure rear car park. Check in with reception was prompt and and polite. Up the stairs to the room. Plenty of space within the front corner room. Sea view direct with side view of the illuminations along the seafront.100% to the... More 

Helpful?
Thank BPasta
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

It is always pleasing to receive such great feedback on the facilities and service we provide, and your kind words have been conveyed to the team. I am delighted you had a great stay with us and we look forward to serving you again on a future visit to Sunderland. Kind regards Sarah Harrison More 

2 reviews
Reviewed 4 weeks ago via mobile

This is the third time I've visited this hotel and its one of my favourites! Right on the seafront, clean and comfortable and the food is fabulous! The best thing is the staff - friendly and helpful. I would definitely recommend a stay here.

Helpful?
Thank lmastin
SunderlandMarriott, Director of Operations at Sunderland Marriott Hotel, responded to this review

It is so nice to read your review and I am pleased the Sunderland Marriott is now one of your favourite places to stay. It is always encouraging to receive such great comments as the staff work extremely hard to deliver a great customer experience. Thank you for posting your review and we look forward to welcoming you back very... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience a blend of modern luxury and convenience at the Sunderland Marriott Hotel. Located on the seafront, our hotel is two miles north of the city centre and overlooks Seaburn's sandy beaches. A full-service hotel, we offer high quality accommodation for business and leisure travelers alike. All bedrooms have en-suite facilities - many enjoying sea views. The hotel also boasts three luxurious suite style rooms complete with a glazed rotunda overlooking the sea. ... more   less 

Additional Information about Sunderland Marriott Hotel

Address: Queens Parade, Sunderland SR6 8DB, England (Formerly Marriott Sunderland)
Region: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: £58 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunderland Marriott Hotel 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Marriott Sunderland Hotel Sunderland
Sunderland Marriott
Hotel Style:
#4 Business Hotel in Sunderland
#4 Romantic Hotel in Sunderland
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Questions & Answers

Here's what travellers have asked, with answers from Sunderland Marriott Hotel staff and other travellers.
3 questions
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1 month ago
1 month ago
Ilkley, United Kingdom
4 months ago

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Questions? Get answers from Sunderland Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view above ground level.”
 of 5 bubbles BPasta, 3 Nov 2016 | Read review
“204 lovely size and sea view”
 of 5 bubbles Daisies99, 29 Oct 2016 | Read review
“Sea views best”
 of 5 bubbles bluebird312, 23 Oct 2016 | Read review
“Ask for sea view and visit the pool!”
 of 5 bubbles devons436, 20 Oct 2016 | Read review
“suite with the large round window”
 of 5 bubbles oscarsmad23, 18 Oct 2016 | Read review
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