The Balmoral & Terrace Guest Houses
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

The Balmoral & Terrace Guest Houses

2-3 Roker Terrace Roker Seafront, Sunderland SR6 9NB England
TheBathroom
Traveller (34)
Our room
Room & Suite (9)
Pool & Beach (5)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#6 of 9 guest houses in Sunderland
4.7 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Budget
Property amenities
Free parking
Car park
Free High Speed Internet (WiFi)
Internet
Beach
Non-smoking hotel
Room features
Flatscreen TV
Room types
Non-smoking rooms

Location

2-3 Roker Terrace Roker Seafront, Sunderland SR6 9NB England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Newcastle Airport
Durham Tees Valley Airport
28.2 mi
See all flights
136Reviews1Q+A27Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 82
  • 35
  • 10
  • 5
  • 4
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Ilyse wrote a review Jun 2022
11 contributions8 helpful votes
5.0 of 5 bubbles
We are currently staying at this guest house and could not be happier, it’s a great location on the beach and close to the stadium of light. The place is immaculately clean and has everything you need for a few nights stay, there is also the added bonus of a fridge and microwave in the room. All the bed linen and towels are so nice and have that fresh linen smell to them, the bed in our room is really comfortable and I had the best nights sleep I’ve had in a long time, I have never visited this area before and I am really impressed with its beach with all the restaurants along it and I would recommend waking down the beach front a little and visiting the stack with live bands and street food outlets. I would recommend the balmoral and terrace and will definitely stay here again while in the area.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew wrote a review May 2022
United Kingdom2 contributions
5.0 of 5 bubbles
I have stayed in a number of room at this property and every room was so clean, felt like home and had all the amenities I needed.
Beds are extremely comfortable, staff and owners are very professional but at the same time really friendly, they go over and above.
The views from the rooms on the front are unreal and if you just want to chill I would definitely recommend sitting on the decking out the front.
Loads of shops, restaurants and pubs near by.
It’s the perfect guesthouse in the perfect location with perfect views.
Read more
Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shortmaguy wrote a review Aug 2022
Chapel en le Frith15 contributions10 helpful votes
4.0 of 5 bubbles
We spent 3 nights here, 5th to 7th August. The room was very pleasant, clean and suitable for disabled. The hotel is directly across from Roker Beach and centrally situated to other cities and tourist spots. There are many wonderful restaurants nearby. Free on-site parking is a bonus.
Read more
Date of stay: August 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sam m wrote a review Feb 2022
14 contributions11 helpful votes
1.0 of 5 bubbles
Visited this b&b for a few nights. Was extremely disappointed. The towels were so grey and fraid that I wouldn't use them on my dog.
The room wasn't that clean. The mattress had certainly had it. Even though it said breakfast it was none existent.
Next time I will stay at the Roker hotel
Read more
Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ronnie R wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
iv been here a few days now and booked in for a few more weeks and i can only say how brilliant the hosts are especially Darren the owner. Nothing is a bother very friendly atmosphere impeccably clean rooms with everything you will need on your stay here.would 100%recommend staying here to anyone customer service fantastic and comfortable immaculate rooms too. Brilliant place and location
Read more
Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
keithkw wrote a review Sept 2021
Preston, United Kingdom164 contributions94 helpful votes
5.0 of 5 bubbles
We are currently staying here for 2 nights whilst visiting family . The rooms are quite large and very clean there is a fridge and microwave and Television in the room. Parking outside the hotel which is a bonus. I would certainly be staying here again good value for money.
Read more
Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo K wrote a review Jun 2021
Derby, United Kingdom56 contributions12 helpful votes
+1
5.0 of 5 bubbles
Fantastic hosts, so friendly and helpful.
Beautiful room with fabulous view.
Excellent facilities, extremely clean and comfortable.
Parking great.
Great location, easy access to city and surrounding lovely beaches and beautiful countryside.
Would most definitely stay here again.
Read more
Date of stay: May 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keith W wrote a review Jan 2020
Plymouth, United Kingdom17 contributions38 helpful votes
5.0 of 5 bubbles
Once again what a excellent stay. Nothing to complicated
Just easy and relaxing. We visit Sunderland every year to see my wife’s family and friends and I 100per cent wouldn’t stay anywhere else.
Thank you Darren to you and Victoria for a wonderful stay
See you next year.
Tracey and Keith
Read more
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma B wrote a review Apr 2012
Market Harborough, United Kingdom2 contributions8 helpful votes
1.0 of 5 bubbles
My husband and I recently stayed in Sunderland for the weekend to attend a family party. As it was at short notice and at the beginning of the easter holidays, most accomodation was fully booked and the Balmoral was the only place available so we booked it. It was described as 3 star, so we weren't expecting luxury but merely the sort of simple, clean accomodation that I might expect from a travellodge or similarly priced hotel. The guesthouse entrance was newly decorated with a nice clean carpet, so when we were asked to settle up on arrival we gladly paid up, expecting our room to be of equal standard...
How wrong we were...

When we entered our room, the first thing that hit us was the smell: fusty and mouldy. As I looked around it got worse: the skirting boards were coming away from the walls, the carpet was stained in numerous places and my husband and I both stumbled on the uneven sloping floors that gave the impression we were on a ship!

I was desperate for the loo so went to the en suite as soon as I got to the room. Sitting on the toilet I looked around for a toilet roll holder, which didn't exist- instead a roll was sitting on the windowsill, which I stretched to reach and was surprised to notice that the toilet bowl moved as it wasn't properly attached to the floor. The rest of the bathroom wasn't great either- the windowsill had paint peeling off it and the shower was covered in black mould. We were only provided with one bath towel and a couple of hand towels, which I'm sure we're originally white but now worn, holey and grey with the odd brown stain. Even the toilet brush was dirty and covered in toilet roll.

The bed itself, although it did have clean sheets was otherwise filthy. The valance appeared not to have been washed for years and the mattress was covered in a noisy plastic incontinence sheet complete with pubic hairs. The mattress was well past it's best with lumpy protruding springs and the pillows were flat as pancakes and smelled sweaty.

I immediately decided to seek other accomodation as the thought of sleeping here made my skin crawl and my husband left to trawl the other local b&bs that night. Unfortunately no other rooms were available, so we tried our best to make the bed comfortable for the nights we were there by using the duvets from the single beds on top of the mattress to avoid the lumps.

It was already dark when we arrived the night before so we didn't think to look for the 'sea view' that we'd paid for, and on waking the next morning by this time we weren't surprised that the view was instead of a dirty white painted wall of the adjacent building. Even if we had been facing the right direction, I'd have had a very hazy view through the dirty window.

I understand that people have different opinions of what a good standard of cleanliness should be and I'll admit that my standards are high, although I've never stayed at a hotel or guesthouse that I've not found comfortable. We were told that the B&B was being looked after by a friend of the owners for the week, so I'd be inclined to give the owners the benefit of the doubt if there weren't so many blatant examples of poor upkeep and cleanliness over a much longer period than a week. The thickness of dust on the lampshades, tv and in the wardrobe alone must have taken a couple of months to build up if not more. On my arrival home I asked my son to check out the Balmoral online and I was genuinely surprised to find that there had only been positive reviews. The guesthouse owners certainly have a lot to answer for as I feel the room I stayed in last weekend was not fit for purpose or worth the money we paid. I didn't bother bringing this to the attention of management at the time due to the sheer number of faults and also as I knew that it was a friend of the owners in charge and didn't want to embarrass him when I'm sure he had little power to help.
Read more
Date of stay: March 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Choose another hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria1974_11, Owner at The Balmoral & Terrace Guest Houses
Responded 16 Apr 2012
Well, where do I start! This is not a review, this is an essay. First of all, I find it very strange you would ask your Son to check reviews after your stay and not before. If cleanliness and comfort where as high priority as you make out then I would be inclined to find out what other peoples views were before I left the house, not when I returned. Our policy is to pay on arrival, so irregardless of you liking the hallway, had you not paid then you would not have got the room. You say you paid for a sea-view??? This is totally un-true. We only have Four poster rooms with sea-views, £60.00 including breakfast. Were you expecting a four poster bed? No, you were not! You paid £48.00 including breakfast, with no sea view as we do not have one for £48.00. Potential guests can see this on our website. As our guest house was built in the 1800s there may be imperfections in the flooring here and there, nothing to speak of and you certainly don't feel like your aboard the titanic. I have made my own enquiry's regarding availability of rooms the weekend you stayed and there were many hotels and guest houses in the area which did in fact have rooms. South shields is not far along the road and they also did. If our guest house made your skin crawl why did you stay? You did not complain once, all weekend, even regarding the sea view that you thought you had paid for? You could not offend Bob, (Our Friend as you put it), over this! I could not stay anywhere if it made my skin crawl, I would rather go back home if it was as bad as you say. I would complain to whoever was on duty at the time, but you did not for fear of hurting there feelings. Considering you have never met before I find this utter rubbish. Your standards are so high you decided to ignore all of the no smoking signs through out the building and on you bedroom door? The room stunk of smoke on your departure, having been informed by my cleaners and Bob. To potential guests reading this review, we have recently undergone a major re-furbishment program, and have decorated most of our rooms to a very high standard with new en-suites and carpets and flat plasma t.vs. The room in question is a room which was decorated a couple of years ago with new carpets and en-suite.(No flat plasma at the moment) It is still a nicely decorated, clean warm room and is not on the list to be refurbished in the near future. If I thought it was in need of it it would be done. I have not got the time to answer each of this ladys points, nor can I be bothered to. If you read other reviews on this site and many other sites you will then get a true representation of our home.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nick M wrote a review May 2013
Nottingham, United Kingdom27 contributions18 helpful votes
2.0 of 5 bubbles
Bad first impressions here - the outside looks runs down, and the potholes in the car park are quite impressive. Bits of junk lying around the front gave a bad idea of general standards of cleanliness to expect, and while the rooms weren't dirty, they weren't exactly gleaming either. We had booked a double room, and got a downstairs room in the Terrace with four beds - nothing particularly wrong with having four beds I guess, but it made the room feel utilitarian rather than special. Also there was no proper window, just a frosted glass door into a yard, which someone was poking about in when I looked, so I immediately just drew the curtains and left them closed for the time we were there - so no natural light. All in all was quickly a bit depressed by the place. Also had trouble getting back in at night - had to punch a code in at the front door and didn't seem to work for the first half dozen goes (I wasn't that drunk either!). After eventually getting in I didn't sleep particularly well as the mattress on the main bed seemed like it had seen better days (managed to combine being very soft with lumpy bits, and the pillows were far too soft for my taste too).

The plus side was breakfast, which was certainly generous and nicely cooked (good veggie option).

So nothing dramatically wrong with the place I guess, but I couldn't really bring myself to recommend you go here.
Read more
Date of stay: May 2013
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debsie-W asked a question Aug 2017
Durham, United Kingdom56 contributions60 helpful votes
Are there hair dryers in the rooms please ?
Answer from Victoria1974_11
Sunderland, United Kingdom12 contributions12 helpful votes
We have hairdryers in reception which we give to guests during there stay
Keith W wrote a tip Jan 2019
Plymouth, United Kingdom17 contributions38 helpful votes
5.0 of 5 bubbles
"Room with sea view nice and quiet"
Read full review
HowardJG wrote a tip Jul 2018
Kettering6 contributions8 helpful votes
5.0 of 5 bubbles
"Hotel overlooks Sunderland harbour and was quiet,not all rooms have sea views."
Read full review
Susan H wrote a tip Aug 2017
Rochester, England, United Kingdom10 contributions
5.0 of 5 bubbles
"Best views are front"
Read full review
Jenifer P wrote a tip Jul 2017
Looe, United Kingdom8 contributions3 helpful votes
4.0 of 5 bubbles
"Sea view rooms"
Read full review
Anneedee wrote a tip Apr 2017
Isle of Wight, United Kingdom95 contributions18 helpful votes
4.0 of 5 bubbles
"Ask for a sea view - several rooms have this :)"
Read full review
Not the right property for you?
There are more places to choose from in the Sunderland area.
PRICE RANGE
£46 - £60 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the balmoral & terrace guest houses hotel sunderland, the balmoral and terrace guest houses
LOCATION
United KingdomEnglandTyne and WearSunderland
NUMBER OF ROOMS
12
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE BALMORAL & TERRACE GUEST HOUSES - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Balmoral & Terrace Guest Houses
Which popular attractions are close to The Balmoral & Terrace Guest Houses?
Nearby attractions include Roker & Seaburn Beaches (0.05 miles), National Glass Centre (0.7 miles), and Roker Park Conservation Area (0.2 miles).
What are some of the property amenities at The Balmoral & Terrace Guest Houses?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at The Balmoral & Terrace Guest Houses?
Guests can enjoy free breakfast during their stay.
Is parking available at The Balmoral & Terrace Guest Houses?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Balmoral & Terrace Guest Houses?
Conveniently located restaurants include The Mad Hatter Restaurant , The Hideout Coffee House, and Marina Vista Ristorante.
Are there any historical sites close to The Balmoral & Terrace Guest Houses?
Many travellers enjoy visiting Victoria Tunnel (9.5 miles), Tynemouth Priory & Castle (6.9 miles), and NewcastleGateshead Quayside (9.9 miles).
All Sunderland HotelsSunderland Hotel DealsLast Minute Hotels in SunderlandHotels near The Balmoral & Terrace Guest Houses
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire