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Macdonald Crutherland House

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Macdonald Crutherland House
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1,331 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
Glasgow
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 days ago NEW

The boiler was not working on our arrival but we were not told about this. The bar area was so cold someone had to bring a portable heater for us. We ordered bread with hummus, oil and vinegar. We received bread, butter and vinegar! When we asked, we were told that there was no hummus! Would have been nice to... More 

Review collected in partnership with this hotel

Helpful?
Thank nicthechick28
Newport
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 days ago NEW via mobile

Impressive driveway leading up to this hotel. Warm Scottish welcome on arrival. Good size room, clean and with expected amenities. Didn't get chance to use the pool or leisure facilities- but they looked good. All the staff were friendly and welcoming Dinner in the restaurant was excellent Scottish Mackerel to Starr 21day aged beef Rump Great breakfast to start the... More 

Helpful?
1 Thank RSH_Wales
1 review
Reviewed 6 days ago NEW

We held a 50th party at the hotel. The staff made the whole experience an absoulte pleasure. From the initial booking to the function day, we were made to feel very welcome and nothing was too much trouble. Our guests commented they were made to fell very pampered. The staff really made the night a huge success, from the reception,... More 

Helpful?
Thank Patrick F
Princes Risborough, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago

Last August we booked and paid for a 3-night stay for an important family occasion in the area. Arrived last Thursday, 17th, at 8.00pm after travelling all day to be told that they had sold our room to another person and that they had re-booked us into the local Holiday Inn (£50 per night cheaper). Complained and asked to see... More 

Helpful?
Thank glynthomas2
Livingston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Good treatments but food not great got a tiny bit chicken for lunch and tray did not look very appetising noodles and pasta had to ask for prosseco Pool area nice but no jacuzzi Was quiet but service was slow had to ask for things service could be greatly improved Had pre booked choice of lunch and treatments but no... More 

Helpful?
Thank linda h
Northumberland, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

I've stayed at the Crutherland on a number of occasions and have always found it to be a pleasant stay when in East Kilbride on business. The rooms are comfortable, warm and well appointed and I have always found the staff friendly and unfazed - even when the booking agents we use have mucked up a reservation. My only real... More 

Helpful?
Thank TruthMunkie
Crewe
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Hotel and food very nice, but décor is a little dated and hotel needs to be refurbished. Classy hotel that does things very well, very clean and staff were exceptionally nice. Would recommend this hotel and would visit again.

Review collected in partnership with this hotel

Helpful?
1 Thank X5113MNmichaele
Glasgow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Stayed over for wedding hotel is beautiful it was a bit cold during the day inside however it did heat up at night time rooms were very comfy we had a great sleep it's in a beautiful location !! prices are a bit high for my liking but this was a one off for a wedding so it was acceptable... More 

Review collected in partnership with this hotel

Helpful?
1 Thank V2378NDlisab
Aberdeen, United Kingdom
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago via mobile

Great value family room. Clean, comfortable room & pleasant staff. Had to ring room service as only 3 towels provided despite booking for 2 adults & 2 children but room service brought an additional towel reasonably quickly once asked. Can't comment on breakfast as didn't book as previous reviews seemed to suggest it wasn't great. Quite glad as had a... More 

Helpful?
Thank TLJ17021971
Kenilworth
1 review
Reviewed 4 weeks ago

The grounds looked spectacular as the trees were changing. The room was average but had one or two maintenance issues. The continental breakfast was really disappointing. Breakfast started at 7.30 and when we went in at 8 there was very little left of the fairlyf frugal selection.

Review collected in partnership with this hotel

Helpful?
Thank David A
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear David A, many thanks for taking the time to provide us with your feedback on Tripadvisor. I thank you for your kind comments regarding our grounds as the trees were changing into their autumnal colours. I am sorry to hear that you found our continental breakfast to be disappointing, due to some items not being replenished quick enough. I... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Breakfast Available

Additional Information about Macdonald Crutherland House

Address: Strathaven Road, East Kilbride G75 0QJ, Scotland
Region: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Price Range: £70 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Crutherland House 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Macdonald Crutherland House Hotel East Kilbride
Macdonald Crutherland Hotel
Macdonald Crutherland East Kilbride
Macdonald Crutherland House East Kilbride, Scotland
Hotel Style:
#1 Green Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
#4 Family Hotel in East Kilbride
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Crutherland House staff and other travellers.
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Questions? Get answers from Macdonald Crutherland House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View to the front.”
 of 5 bubbles Gardentripper, 24 Oct 2016 | Read review
“Don't choose the ground floor or everyone has to go along your corridor to get to the leisure club”
 of 5 bubbles dawnsH7612EK, 20 Oct 2016 | Read review
“1st floor room was the best as close to all amenities”
 of 5 bubbles 36katieg, 19 Oct 2016 | Read review
“All rooms seemed similar so it was not possible to distinguish between them.”
 of 5 bubbles U4485OXrobertw, 18 Oct 2016 | Read review
“Dont accept a room with a badly cracked sink.”
 of 5 bubbles jkwilso5, 18 Oct 2016 | Read review
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