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Hilton Cobham

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Hilton Cobham
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1,494 Reviews from our TripAdvisor Community

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Showing 1,458: English reviews
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London, United Kingdom
Reviewed 4 days ago NEW

We visited for an afternoon tea. I ordered tea and the rest of my party ordered coffee. All 3 commented on the quality of the coffee and said that is was pretty poor. The sandwiches had too much butter and this had to be removed before we could eat them. The scones were so dry and there were no fresh...

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Helpful?
Thank freshfield017
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear freshfield017 Thank you for posting a review following your recent restaurant experience with us. I am sorry to hear that your experience of our afternoon tea did not meet your approval, and did not represent our usual high standards and quality. I have discussed your feedback with my Head Chef to ensure that we learn from your constructive feedback....

HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

Third, or maybe fourth time in the last few years that we have stayed here and once again, the staff, the service, the food, the overall 'experience' were exceptional. Yes, the hotel is a bit worn, but for the rates that they charge, the location and the service, it's superb. We stayed for a week over the Christmas period. Not...

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Helpful?
Thank NJM3000
About Hotel's Favourite Review
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear NJM3000 What wonderful feedback to read this morning following your stay with us over Christmas. I have shared all you lovely comments with the team. I am delighted you had such a great time and would like to thank you for your continued loyalty to the Hilton Cobham. We look forward to welcoming you back again soon and hope...

Hilton cobham, United Kingdom
Reviewed 5 days ago NEW

On Arrival the receptionist was not aware that we had booked with breakfast. We had also booked rooms with balcony or patio as well as bath gowns and slippers. WE were given a basic room NOT a PLUS or DELUXE room. When i mentioned this i was told that i had requested adjoining rooms so this was the reason. I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 527jaideepp
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear 527jaideepp I was very concerned to read your review this morning as I can see that we have not met your expectations and you have left the Hotel feeling less than satisfied. Whilst I know Deborah has been in touch with you, I personally will be addressing the issues here at the Hotel and as mentioned previously please do...

Ashington, United Kingdom
Reviewed 5 days ago NEW

stayed in a guest room on the second floor (337) room was nice but a bit noise you could hear the lift whining and slowing down, heater in the ceiling made noises all night long and the bed creaked continuously take it from me you do not want this room . Hotel is very nice set back from the main...

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Helpful?
Thank Roy S
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear Roy S Thank you for your feedback following your recent stay with us. Whilst I am sorry for the disturbances you experienced in your room which I will personally address I am delighted overall you enjoyed your stay and I will certainly take all your very constructive feedback on board as we continue to strive to exceed our Guests...

Surrey, United Kingdom
Reviewed 1 week ago

My room had no mini bar. The room was situated right beside a lift and I spent most of the night being kept awake by the lifts motor. The staff were very friendly but room was very disappointing. Not sure if I would stay here again

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T8967WNtraceyr
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear T8967WNtraceyr Thank you for posting a short review following your recent stay with us. Whilst I am delighted you found the team friendly I was very disappointed that you had a broken nights sleep. We will certainly take your feedback on board as we strive to exceed our guests expectations and do hope you will give us the opportunity...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Myself and my colleagues have been staying at this hotel for several months and have stayed in several rooms within. Every room I have stayed in required several improvements. There are several rooms that the Aircon does not work therefore you are either greeted with artic conditions or tropical heat. Bathrooms require updating. Unfortunately we had a issue with a...

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Helpful?
Thank Scott B
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear Scott B Thank you for posting a review following your stays with us here at the Hilton Cobham. I was very concerned to read that you have decided not to stay with us moving forward. I understand both my PA and Sales Manager have been in contact with your company to address the issue with the payment and please...

London, United Kingdom
Reviewed 1 week ago

Normally stay in London but fancied a change. Picked here as wanted something a bit more countrified as apposed to city. Have stayed here before a couple of times but must say not as nice as I remembered before. Check in was quick although there was another couple complaining and refusing to stay in the hotel as it wasn't to...

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Helpful?
Thank Edward G
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear Edward G Thank you for posting a review following your recent stay with us. Whilst I can see overall you enjoyed your stay I would certainly like to apologise for the problems you encountered with regards to afternoon tea which I will certainly address personally as a matter of urgency. Afternoon tea is available so I was very disappointed...

Reviewed 1 week ago via mobile

stayed here for the first time for business the hotel overall is great the staffs are very friendly the general manager Mark was fantastic and really guest focused the rooms are great for the price too! just a short stay but will definitely come back!

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Helpful?
Thank ChloeHeart
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear ChloeHeart What a lovely review to share with my team this morning, I am delighted you had a great time and that we will have the opportunity of welcoming you back again soon. Warmest regards Jon-Paul Reed General Manager

Reviewed 1 week ago

Having concluded business in town I drove over to Cobham (and got stopping in a yellow grid box fine in the process!) and checked into my previously booked hotel room - a King Suite Double bed suite. Reception struggled to find my booking but in the end they got there! Being registered disabled I was delighted to find Room 104...

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Helpful?
Thank C John S
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear C John S Thank you for posting such a detailed and constructive review following your recent stay with us. I am so sorry that whilst overall you enjoyed your stay you had a disturbed nights sleep. All our beds are being replaced at the moment with the first 37 rooms being completed today. The whole process will be completed...

London, United Kingdom
Reviewed 1 week ago via mobile

Another great stay at the hilton Cobham as always all the staff are friendly and professional I always go for the package which excludes hotel stay dinner and a massage and full use of hotels facilities thanks hilton for a lovely stay

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Helpful?
Thank mrslegsdiamonds
Jon-Paul R, General Manager at Hilton Cobham, responded to this review

Dear mrslegsdiamonds Thank you for sharing your experience following your recent Spa Break. I am delighted you had a lovely time and I have shared your wonderful feedback with the team. We look forward to welcoming you back to the Hotel again soon. Warm regards Jon-Paul Reed General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business Hotel set in 27 woodland acres; close to the M25, near race courses of Ascot, Sandown Park & Epsom. ... more   less 

Additional Information about Hilton Cobham

Address: Seven Hills Road, Cobham KT11 1EW, England
Region: United Kingdom > England > Surrey > Cobham
Price Range: £71 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cobham 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Cobham Hotel Cobham
Hilton International Cobham
Cobham Hilton International
Hilton Cobham Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cobham staff and other travellers.
4 questions
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Questions? Get answers from Hilton Cobham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not room 104 - and when you find a room sit up and down on the bed to test the creaks before you accept the room offered”
 of 5 bubbles cjohns2016, 17 Feb 2017 | Read review
“We were in 520, quiet and not too far from the facilities.”
 of 5 bubbles , 15 Feb 2017 | Read review
“Get rooms on the second or third floors, facing away from the car park”
 of 5 bubbles 309rubys, 11 Feb 2017 | Read review
“Any-room in another hotel”
 of 5 bubbles jlnptrs, 6 Feb 2017 | Read review
“Ask for room 544 this has been refurbished, although it does not have elevator access - avoid room 537.”
 of 5 bubbles skiscubagirl, 16 Jan 2017 | Read review
5 of 5