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Woodlands Park Hotel

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Woodlands Park Hotel
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597 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Reviewed 1 week ago

The hotel is wonderful, but.......My wife and I visited for a wedding. Despite not having made a 2nd booking, we were charged for 2 rooms and despite never having received a 2nd booking confirmation, the hotel has refused to refund us. We also asked for a quiet room and were unfortunately situated directly above the PA system of the DJ...

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Helpful?
Thank Nick H
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good morning Nick H Thank you for your review. Further to our recent communication I am pleased that I was able to resolve this situation to your satisfaction. I do hope we will be able to welcome you again soon Best Jeff

London
Reviewed 1 week ago

When you arrive and walk into the older original part of the Hotel, you get a sense of what it could be like. However, the standard room was quite small, and though in reasonable shape was nothing special, ditto the bathroom, where the basin came up to my thigh, not sure why. Bed was comfortable. Breakfast next day was painfully...

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Helpful?
Thank lasnubes
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good morning lasnubes Thank you for your very helpful feedback following your recent visit to Woodlands Park. I am pleased you found the staff pleasant and am saddened the service didn't quite reach the mark you anticipated. I am sorry you were faced with some minor service issues, I can assure you I have addressed these. I do hope we...

Guildford, United Kingdom
Reviewed 1 week ago via mobile

Wouldn't recommend this hotel. The room was tiny and had stairs and a small wall right in the middle of it. The bathroom door handle fell off and had to be mended. Not the kind of room I would expect for the amount paid. There was no room at breakfast, meaning we had to wait for 45 minutes before even...

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Helpful?
Thank LoveALongLunch
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good morning LoveALongLunch May I take this opportunity to apologise for the lapses you were subjected to in our usual high standards. I am aware you have communicated with Emma prior to and after your departure. I can assure you we have addressed the shortcomings you identified and our usual high standards have been restored. We look forward to welcoming...

Greater London, United Kingdom
Reviewed 1 week ago via mobile

I booked the champagne exclusive deal online which included champagne waiting in your room on arrival, a three course meal in the restaurant with the fixed price menu and cooked breakfast in the morning. On arrival and throughout our stay the staff were very friendly and helpful and the food was delicious but I'm afraid everything else was disappointing. There...

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Helpful?
Thank Siobhan O
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good morning Siobhan O Thank you so much for your extremely helpful and constructive feedback following your recent visit to Woodlands Park Hotel. I am extremely sorry you were subjected to a temporary lapse in our normal high standards, I can assure you this has been addressed. Please may I suggest you send me your details so that I can...

Netley, United Kingdom
Reviewed 2 weeks ago via mobile

Visited woodlands for a recent business away day. The conference rooms were a good size and well equipped. Food during the day was nice and the rooms were ok. In all honesty this hotel is somewhere between 3 and 4 stars. Everything felt rather average. In a nice location with nice grounds. I feel the price of the room was...

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Helpful?
Thank Warren O
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good morning Warren Thank you for your very helpful feedback. I wonder if I can trouble you to contact me personally as I would like to pick up with you on a few of your comments, my email address is jeff.ward@handpicked.co.uk Looking forward to hearing from you soon Best Jeff

Milton Keynes, United Kingdom
Reviewed 1 November 2016 via mobile

Landed at Heathrow and got here within 30 minutes, late at night and in need of rest so I was ready for early meeting the next day Night reception (Corey) did a great job efficiently too. Bedroom was high quality linen and towels, good nights sleep. Breakfast is buffet to start then a la carte hot main which was delicious,...

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Helpful?
Thank Chris M
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good afternoon Chris M Thank you and really pleased you enjoyed. Looking forward to seeing you soon, please do let me know when you are next visiting, it will be great to meet you, jeff.ward@handpicked.co.uk All the best Jeff

sussex
Reviewed 31 October 2016 via mobile

Myself and a group of friends went to for afternoon tea. The selection of sweet or savoury foods was varied and of good quality. The only criticism was the music that was playing in the background was not in keeping with the venue or the occasion eg pop music rather than more softer classical music. The price was acceptable. I...

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Helpful?
Thank Sussexoy
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good afternoon Sussexoy Thank you so much for your review following your recent afternoon tea at Woodlands Park. We are delighted you enjoyed and I look forward to welcoming you back soon Best Jeff

Surrey
Reviewed 30 October 2016

We stayed for one night to celebrate a friend's birthday and were disappointed as we have stayed in much more comfortable hotels with better food and more facilities for a much lower price in the area. The rating would have been a 2 and not a 3 but for a couple of members of staff who were very helpful and...

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Helpful?
Thank SurreyTongs
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good afternoon SurreyTongs Thank you for your very helpful comments following your recent visit to Woodlands Park Hotel. I am sorry you felt the value for money wasn't were it should be. I would be grateful if you could send me your details so I could learn more from your feedback, please could I trouble you to email me jeff.ward@handpicked.co.uk...

Bolton, United Kingdom
Reviewed 27 October 2016 via mobile

Visited here few weeks back, it is a very nice hotel, breakfast is outstanding a lot to choose from, we did't eat at night so can't comment room was lovely and the bath was massive , power shower lovely would come again.

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Helpful?
Thank sarah8345
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good afternoon sarah8345 Absolutely delighted you enjoyed Please let me know when you are returning, it would be great to meet you Best Jeff

Arundel, United Kingdom
Reviewed 24 October 2016

We checked in on 20th October for a private event and were very pleased how the hotel had changed since our last visit(s) some years ago. We all enjoyed a fabulous dinner in the restaurant and the cuisine and service was faultless. In the morning breakfast was healthy and very well presented. We understand that the hotel is now under...

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Helpful?
1Thank MikeAustin67
JDW1997, General Manager at Woodlands Park Hotel, responded to this review

Good afternoon MikeAustin67 Thank you for your extremely kind and pleasing comments following your recent stay and dinner. I will share your opinions with the team, I know they too will be very pleased. Thank you and look forward to seeing you again soon Best Jeff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
A unique country house hotel in Surrey Woodlands Park Hotel in Surrey, near Leatherhead and Cobham, was originally commissioned by English industrialist William Bryant, son of the founder of the match company Bryant and May. Built in 1885, the house was a modern marvel and one of the first in the UK to have electric light. Over a century on, the house remains as impressive as ever. Situated near to Cobham and within easy access of London, this 57 bedroom hotel is set in landscaped grounds and gardens, making our hotel one of the most perfect wedding venues in Surrey. Offering a range of classic and executive bedrooms and suites, Woodlands Park has a choice of bedrooms to suit everyone. It has two great restaurants: the wood panelled Oak Room and the more contemporary Bensons Restaurant. The hotel also boasts excellent conference facilities as well as being the perfect training and meeting venue in Surrey. I am delighted to welcome you to Woodlands Park ... more   less 

Additional Information about Woodlands Park Hotel

Address: Woodlands Lane | Stoke D'Abernon, Cobham KT11 3QB, England
Region: United Kingdom > England > Surrey > Cobham
Price Range: £92 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Woodlands Park Hotel 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Woodlands Park Cobham
Hotel Woodlands Park
Woodlands Park Hotel Cobham, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Woodlands Park Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor. 15-21 on First floor set to be over the AC system or some sort of machinery”
 of 5 bubbles lasnubes, 28 Nov 2016 | Read review
“Avoid room 40”
 of 5 bubbles SurreyTongs, 30 Oct 2016 | Read review
“Didn't stay here overnight”
 of 5 bubbles davidbK6546UX, 11 Oct 2016 | Read review
“This is not an ideal hotel for business travellers. I wouldnt bring my family here either.”
 of 5 bubbles MKumari-Lal, 15 Sep 2016 | Read review
“Did not stay overnight”
 of 5 bubbles pamt955, 14 Sep 2016 | Read review
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