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Holiday Inn Brussels Airport

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Holiday Inn Brussels Airport
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780 Reviews from our TripAdvisor Community

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Showing 613: English reviews
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Reviewed 3 days ago NEWvia mobile

Nice location not far from the airport. Very interesting the possibility to do a check in yourself. The room is clean and big. Inside thr hotel there is a Starbuks where you can eat good food and drink wonderfull beer. I suggest it to all.

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Helpful?
Thank Ingeinge
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Thank you very much for this nice review about our hotel Ingeinge! Our check-in & check-out system is indeed trendsetting and is designed to provide our guests with a check-in & check-out time of approximately 2 minutes. We look forward to see you soon again and enjoy already your Starbucks next time ;-) Warm regards from all of us, Dion...

sussex
Reviewed 4 days ago NEW

I stay in quite a lot of Holiday Inn hotels. Some are great, others just average. My evening at the Brussels airport hotel definitely goes down as average - at the very best. The hotel now uses self-service kiosks for check-in, which slows down the process and eliminates the possibility of a conversation with staff about interests and priorities.

The...

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Helpful?
Thank nickmc
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Dear nickmc, Thank you for writing this review about Holiday Inn Brussels Airport. I regret to notice that you were not fully satisfied about your stay with us. Our technical department has already verified the concerned guestroom and fixed the issues concerning the heating and window. Did you know that our automated check-in & check-out service has been designed to...

Teignmouth, United Kingdom
Reviewed 1 week ago

I have been staying at the hotel for some weeks now. The staff are very attentive, the rooms are always clean and a good design in my opinion, the wifi is excellent and the free shuttle service to local offices is a great service. Also there are always taxis available outside or the staff will get you one. I like...

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Helpful?
2Thank terry2478
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Hello Terry2478, Thank you very much for this great review of our property in general and the service level provided by our staff! I am happy to inform you that a renovation of the corridors will be launched in the upcoming weeks, inclusive replacement of carpets. Furthermore, we will be implementing our new menu with additional items as well by...

Reviewed 2 weeks ago

Would like to say a Big Thank u to all hotel staff who served us in New Year Eve in this amazing place. As we (me with colleagues) celebrated 31 Dec 2017 in a lobby restaurant & Lounge and it was pretty busy, servers still managed to do a great job and satisfied every one around. Wish u all the...

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Helpful?
Thank Valentine A
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Hello Valentine A, How kind of you to write such a nice review about our hotel and especially our staff members! They will be very happy to read this. Thank you so much from all of us and we look forward to welcome you soon again! Kindest regards, Dion Maes General Manager Holiday Inn Brussels Airport

Tadworth, United Kingdom
Reviewed 4 weeks ago via mobile

I have been coming here for a number of years and this place always maintains high standards. It's got a welcoming feeling to it and is always fresh and new. Rooms are always clean and tidy. Great for business and the swimming pool is good, if a little small.

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Helpful?
Thank greg3004
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Thank you greg3004 for sharing these nice words about Holiday Inn Brussels Airport! Our pleasure to welcome you soon again! Warm regards, Dion Maes General Manager Holiday Inn Brussels Airport.

George Town, Malaysia
Reviewed 4 weeks ago

Ive stayed at this hotel a number of times, on business. Overall the Hotel is a really good standard. Rooms and facility's are excellent. The staff are very helpful and pleasant. One guy, by the name of Omar is a credit to the company, nothing is to much trouble, because id forgotten one or two items, useful for travelling, i...

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Helpful?
Thank yama50
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Hello yama50, Thank you so much for writing this awesome review of our hotel and especially our staff! I will definitely share it with all our team members but of course specifically with Omar. Nice to see you back again soon! Kindest regards from all of us, Dion Maes General Manager Holiday Inn Brussels Airport

Reviewed 4 weeks ago via mobile

I don't expect much of an airport hotel...Easy check-in, cleanliness and a working TV usually make me happy. The Holiday Inn has now installed self-service kiosks for check-in, which slow the whole process down enormously and lead to long queues - Far slower and less welcoming than the old fashioned way. The room is nice - warm, clean and comfortable....

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Helpful?
Thank Graham H
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Dear Graham H, Thank you for having stayed with us recently! Unfortunately we had indeed yesterday evening a technical issue with our televisions, we have been able to fix this through our external supplier within 2 hours. It was luckily a stand-alone incident and it has been solved in the meantime. We look very much forward to welcome you soon...

london se
Reviewed 18 January 2017 via mobile

Self service check in - didn't work and no one to help when I arrived. I'd been travelling for hours and was cold and tired. Then staff moaning about a delayed flight coming in. Not my issue and frankly, I do not really give a damn. Room - odd design with room centred bed off set with chair that you...

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Helpful?
Thank bazzer_2
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Dearest bazzer_2, Thank you for taking the time to share your experience @ Holiday Inn Brussels Airport. First of all, our sincere apologies for the service you received in our restaurant 'Kreative Kuisine'. We are currently establishing our new menu and we will definitely take into account to add more vegan options. Have you noticed that we currently have already...

Marino, Italy
Reviewed 18 January 2017

I dined at this restaurant after a day at work and I found a relaxing atmosphere and a very delicate and tasty cuisine. I suggest to dinner in the Hotel and I choose the Chicken with curry and rise, it is very delicious.

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Helpful?
Thank Cippa2015
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Hello Cippa2015, Thank you for sharing and excellent to hear that you enjoyed our chicken with curry! We look very much forward to welcome you soon again so that you can try any of our other delicious dishes from our menu! Warm regards from all of us, Dion Maes General Manager Holiday Inn Brussels Airport

Reading
Reviewed 17 January 2017

Average hotel near the airport. I was turned away for the restaurant and told to go to the bar area for dinner which was too busy and had no tables. The hotel was busy on a Tuesday night. When I did get served dinner the curry (18 EUR) & Creme Brulee (10EUR) were very disappointing. Must be better hotels nearby...

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Helpful?
Thank robmcc111
IHGService, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear robmcc111, Thanks for bringing your concern to my attention. I appreciate you for choosing to stay at our property. Thank you for your satisfactory ratings for the service from our hotel staff and quality of our rooms. On the other hand, it is regretful to learn that you did not have a pleasant dining experience. Please know that your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Brussels Airport hotel is located in the business area of the Brussels Airport, near to the NATO and offices of DHL, British Telecom, Cisco Systems, Hewlett Packard, Johnson Controls, Honeywell, Canon, Deloitte, Bayer, 3M, Toyota, with complimentary shuttle bus on set times to these offices. The fully renovated Holiday Inn Brussels Airport hotel has the largest rooms (32 sq. meters) of all hotels at Brussels Airport. The hotel offers 14 meeting rooms with a maximum capacity of 500 people and 800 Sq. meters. Wireless internet is free of charge in the entire hotel! A scheduled free shuttle service from/to Brussels Airport and the hotel is available for our guests. Enjoy our bar-resto, the extensive Health & Leisure Club with INDOOR SWIMMING POOL, Jacuzzi, steam room and fitness. You can enjoy a real wellness weekend! Holiday Inn Brussels Airport is the perfect hotel when you want to visit the Eurantica Brussels Fair or Intensive Care in March, European Seafood Exposition in April or any other fairs in Brussels Expo. ... more   less 

Additional Information about Holiday Inn Brussels Airport

Address: 7 Holidaystraat, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: £61 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Brussels Airport 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Holiday Inn Brussels Airport Hotel Diegem
Brussels Airport Holiday Inn
Holiday Inn Diegem
Diegem Holiday Inn
Hotel Style:
#4 Luxury Hotel in Diegem
#5 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Brussels Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Brussels Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They say they are upgrading rooms, ask for one that's been recently refurbished.”
 of 5 bubbles nickmc, 21 Feb 2017 | Read review
“get a different hotel”
 of 5 bubbles ColinD736, 19 Dec 2016 | Read review
“Probably the Ibis or one of other the hotels in the same road”
 of 5 bubbles 402johnd, 16 Dec 2016 | Read review
“Ask at the reception to join IHG Rewards Club for more benefits! It is for free :)”
 of 5 bubbles dobromir_chodkowski, 1 Nov 2016 | Read review
“request for a quiet room.”
 of 5 bubbles 731mariah, 16 Oct 2016 | Read review
5 of 5