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All reviewsmini gymbusiness visitmorning and eveningindoor poolconvenient placebar area istypically germannice hotelsleep qualitybreakfast buffetminute drivemy colleaguerooms are bigsmall villagespacious roomhotel is locatedheidelberg
I was stayed at the Holiday Inn for a few days and didn't rent a car. Even though it's close to SAP, it was raining and hence couldn't walk. Hotel's shuttle timings are not convenient and they offer just one trip even though it's just...More
Response from IHGCare, Guest Relations Manager at Leonardo Hotel Heidelberg-WalldorfResponded 10 March 2014
We would like to thank you for leaving a review about your recent stay. We truly regret to see any frustration you may have experienced with the shuttle service. We do take these reviews very seriously to help us identify areas where would...More
I have have been to this hotel dozens of times, last time I was disappointed, this time it has improved.
Spent there 3 nights, the room is spacious and reasonably equipped, clean and although I got a ground floor room facing the road it was...More
The hotel is in the same shape after more that 15 years going to the same place. It's clean but is not new anymore, so except the lobby that has been refurbish, the rest of the hotel has a quite 60's look on it.
Response from IHGCare, Guest Relations Manager at Leonardo Hotel Heidelberg-WalldorfResponded 31 January 2014
Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We were truly pleased to see your high score for Cleanliness. We take all...More
I have stayed here a few times for business, hotel rooms are clean, staff friendly, breakfast is OK, restaurant and room service menu is limited in my view - unless you like steak. Nothing to write home about but is comfortable enough for a short...More
Response from IHGCare, Guest Relations Manager at Leonardo Hotel Heidelberg-WalldorfResponded 28 January 2014
Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. We apologize you were not well satisfied with your over-all stay with us. The feedback we receive from our valued...More
I have stayed in this hotel so many times I have lost count, sometimes on government business and sometimes for vacation when visiting Heidelberg. The hotel is very convenient to everything you could want and then some. We have always enjoyed the bar in the...More