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BEST WESTERN Hotel La Perla

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BEST WESTERN Hotel La Perla
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90 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Bucharest, Romania
Reviewed 18 October 2016

(+) The windows are thick enough to ensure a good sleep. (-) The hotel is situated on a ring road at almost 2 km from beach in the middle of "nowhere". There were no places to buy a bottle of water around the hotel only at 2 km away. The "trip" to the supermarket is a challenge: lots of prostitutes...

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Helpful?
Thank Micutzu-103
Reviewed 10 September 2016 via mobile

Best Western is for me, comfort, value for your money, good breakfast. Nothing but really nothing is la Perla. What a disapointment. Rooms are outdated, water in showe r didn't run away, matras from the 1920, breakfast was terrible, no fruit, the Bread what was There was no fresh. No eggs, honey, jam etc...the waiter was away. Finally when i...

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Thank Hans K
High Wycombe, United Kingdom
Reviewed 7 September 2016

Location, service and standard of the rooms are good. However, the air conditioning is a little temperamental with broken controls, the answer to which seems to be to use the room circuit breaker instead! Breakfast is average, but suffers from slow replenishment when a large coach party are in. Dinner is usually good quality, although the service can vary, especially...

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Thank BridKid80
Sheffield, United Kingdom
Reviewed 8 May 2016

I was picked up from the nearest starion by the hotel shuttle service. From that moment, the staf couldn't have been more helpful. I had lost my luggage at the airport and they made phone calls for me. The next day, they took me to the nearest shops to buy emergency supplies from the pharmacy and the clothes shops in...

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Thank Alison218
BW HOTEL LA PER... D, Responsabile reception at BEST WESTERN Hotel La Perla, responded to this review

Dear Mme, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Reviewed 10 April 2015 via mobile

I ve been in this hotel for a few days, the barista who works in there during the morning is the most impolite person I ve been dealing with, she offends people, she refuses to make coffees to guests who pay much more than enough for a place which is located in the middle of nowhere, furthermore this girl speaks...

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Helpful?
Thank SerenaMenteYo
BW HOTEL LA PER... D, Responsabile reception at BEST WESTERN Hotel La Perla, responded to this review

Dear Guest, we sincerely apologize for the issue occured during your stay. Please be assured that this inconvenience does not reflect our service standards because the management invest in staff training every day. Considering your feedback, we investigate further to improve our service. Thanks for taking time to share your experience. We would be delighted to welcome you back soon...

Amsterdam, The Netherlands
Reviewed 5 October 2013

We only stayed there for two nights and we were part of a group; we travelled by bus and we had (very good) dinners in the hotel. When traveling to / from the hotel it indeed looks like a 'difficult area' as described by others, especially for people who want to travel by public transport and do not speak Italian...

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Thank peterpan9_10
BW HOTEL LA PER... D, Front Office Manager at BEST WESTERN Hotel La Perla, responded to this review

Dear guest, Thank you for completing the survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

tel aviv
Reviewed 9 October 2012

We stayed 6 days in the hotel in september 2012, and were very unhappys. The hotel is near a bad area and in a bad location to those who want to travel by public transport In the evening when we went to eat we saw along the road of domitiana prostitutes and drug dealers and felt very insecure.( About the...

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2Thank nilana
BW HOTEL LA PER... D, Front Office Manager at BEST WESTERN Hotel La Perla, responded to this review

Dear guest, we are sorry that it has not enjoyed your stay! Your tourist stay was booked by an Israel agency that has conditions reserved for the group at reduced prices. Regarding the area, we are not responsible for what happens outside, the police care for them. None of us who live on the area, has never seen a drug...

Pardes hana
Reviewed 5 October 2012

I visited the hotel from for a week,as we arrived saw that the hotel located at a very far neighbourhood,witch most popularity are imigrantes from african nations,very dirty and no lights in the street.I even saw prostitutes weman near the hotel entrance.I did'nt want to go out of the hotel by foot .There ain't a direct traffic to Napoli,only a...

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4Thank dina b
EleonoraCop, Direttore at BEST WESTERN Hotel La Perla, responded to this review

Dear Sir, I'm writing this reply, after learning reluctantly your complaint, I want say you first our most 'heartfelt and sincere apology in having certainly misunderstood your needs and expectations! I would like to be able to answer at yours some negative reviews. I would like to answer, especially that all has been said is not true! The Best Western...

Tel Aviv, Israel
Reviewed 1 October 2012

Bad location bad area Public transport takes more than an hour to get to Naples and it is very difficult to go to napoli by public transportaion take bus m1b and go with this bus to the end of the station then take train to main to central station piata graivaldi AND YOU ARE IN NAPOLI if you want to...

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3Thank ghony
EleonoraCop, Direttore at BEST WESTERN Hotel La Perla, responded to this review

Dear Sir, i'm writing you this reply because i would say you first sorry and I do our sincere apology in having certainly misunderstood your needs and expectations! It 's definitely our duty, aboveall a pleasure, to be able to satisfy the customer and assure that all our workers are constantly motivated and prepared to do it! I'm sorry that...

karkur
Reviewed 22 September 2012

we visited the hotel from 14/9/12 for a week,as we arrived at the evening we discovered that the hotel located at a very far neighbourhood,witch most popularity are imigrantes from african nations,a lots of poor people on the streets and even prostitutes weman near the hotel entrance.we were very affraid.there ain't a direction traffic to napoli,only a few buses that...

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3Thank alon m
BW HOTEL LA PER... D, Front Office Manager at BEST WESTERN Hotel La Perla, responded to this review

friendly host, we are sorry that it has not enjoyed your stay! Your tourist stay was booked by an Israel agency that has conditions reserved for the group at reduced prices. Regarding the area, we are not responsible for what happens outside, the police care for them. We are sorry the staff did not satisfy his expectation, I will provide...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms

Additional Information about BEST WESTERN Hotel La Perla

Address: Via Domitiana Km 38.3, 81030 Castel Volturno, Italy
Region: Italy > Campania > Province of Caserta > Castel Volturno
Price Range: £62 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel La Perla 4*
Number of rooms: 51
Reservation Options:
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Also Known As:
BEST WESTERN Hotel La Perla Castel Volturno, Province Of Naples, Italy
Hotel Style:
#3 Luxury Hotel in Castel Volturno
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front have a balcony (but no furniture!) but have a little road noise. Rooms at the rear are quieter.”
 of 5 bubbles BridKid80, 7 Sep 2016 | Read review
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