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New Place Hotel

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New Place Hotel
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1,261 Reviews from our TripAdvisor Community

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Showing 1,252: English reviews
Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed here with my family on a cruise deal fantastic price parking for 13 days dinner bed-and-breakfast for two adults and two children £213 room was very big and very nice food was good breakfast was amazing would recommend this to anybody

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Helpful?
Thank David R
Uckfield, United Kingdom
Reviewed 1 week ago

This is a conference centre catering for the single business traveler. The rooms are situated in huts away from the main house where the bar and and restaurant are. Take a coat! The rooms are far too small for two people, there was a small wardrobe but no other storage/drawers etc. Just enough room for one person to walk around...

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Helpful?
Thank sburstow
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest Thank you for your review, however we do have many couples stay with us and fully enjoy our facilities, especially the bedrooms, may I suggest a family room can be selected for two adults. these rooms are more spacious and we do not pre-set extra beds in them. I am sorry if the description on booking was not...

Harpenden
Reviewed 2 weeks ago

We've got family nearby, so have stayed in this hotel far too many times. The biggest "problem" with this place is that the price can fluctuate wildly, nearly always depending on whether there is a wedding that day or not! Not the greatest problem, except that when we can't get in here the other hotels have never been good. We...

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Helpful?
Thank stoduk
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest Thank you for your kind and constructive review. My maintenance manager and I can looked at isolator switches, for extract fans, its just that if a guest leaves the isolator off, it is possible to set the alarms off through a build up of steam from an invigorating shower. We will address the noisy extracts. I would also...

Gentofte
Reviewed 2 weeks ago

this is a nice hotel but beware that some rooms are chalet like and so you have to walk outside to get to the bar, restaurant and pool. Okay in summer but maybe not the most convenient when a gale is blowing!!! Hotel rooms look new and are in new buildings, all up to the usual standard. The old main...

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Helpful?
Thank phlc61
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest Thank you for your review, I would point out to our Trip users that there are no bedrooms in the manor house, there are pictures of the bedrooms blocks on our Trip home page, and all rooms are a short walk to the Manor House where we house the Restaurant and Bar. This is communicated across all web...

taunton
Reviewed 2 weeks ago

Beautiful building but you stay in a chalet. Unless you book a superior room, there is no room to swing a cat and other guests conversions are clearly heard. The rooms and hallways are in need of re-decorating. Deliveries are made from 6am onwards. On the plus side,the staff are friendly and approachable and food is very good.

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Helpful?
Thank jeanTaunton
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest Thank you for your feedback. It is very disappointing to read your review, we do try across all websites to explain the uniqueness of our Venue, we do not have bedrooms in the main Manor House our bedrooms are situated a short walk to the Bar and Restaurant pictures can be found on our Trip home page. During...

Petersfield, United Kingdom
Reviewed 2 weeks ago

The ceremony was lovely beautiful location, but the food was terrible! The roast potatoes were burnt, my son actually broke his tooth on one! The bar prices were extortionate a lime and lemonade was £4.75! The wine and toast champagne was cleared before it was drunk and generally service was appalling! The waitresses didn't speak English and had no idea...

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Helpful?
Thank Lucywillow1968
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Lucywillow1968 it is always disappointing to see such feedback from a guest at a wedding. The feedback on the day and yesterday from the bride and groom was very positive, especially about the food. It is very difficult to respond to such feedback on Trip but we will be following this up with the bride and groom. Kind regards

Padiham, United Kingdom
Reviewed 3 weeks ago

Booked a 3 night stay here,had a wonderful time . Accomodation spotless, food excellent recommend chefs specials, breakfast excellent with great selection. Staff friendly. Fantastic value for money. Will definetly go again.

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Helpful?
Thank kingmomo
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest Thank you for your super review of New Place, I am so pleased you enjoyed yourself and we look forward to welcoming you back. Kind regards Mark

Reviewed 3 weeks ago via mobile

Stayed here for almost 3 weeks for work and was not overly impressed. The good points Breakfast was very good with all the usual hot buffet but the added bonus of a fresh egg station (fried, poached or omelette) great selection of continental too. I ate in the bar area on two occasions 1st very good delicious curry, 2nd ok...

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Helpful?
Thank LovesToTrave221276
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest Thank you for your feedback I do appreciate that you have taken a full view of your stay and would comment we do try to communicate to our guests to respect others, and smoking is not permitted under any circumstances, and generally we manage this very well. But i would suggest to any guest especially staying over such...

Reviewed 3 weeks ago via mobile

I stayed here with work for 10nights, arrived and got a very small room that didn't have enough storage space for my clothes, the walls and floor were dirty. I did complain at reception after arrival. The room never got cleaned properly even after my complaint. The room was very warm even with the window open and the fan on....

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Helpful?
1Thank Scott C
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest I am so sorry that you did not enjoy any aspect of your stay. Please feel free to contact me personally to discuss further. Kind regards

Hythe, United Kingdom
Reviewed 3 weeks ago

Very impressive house where the restaurant and bar is but the accommodation is in the grounds in mews type property which is modern. The food and restaurant very good and staff very friendly and efficient. The bar was rather on the small side for the size of hotel. The rooms rather on the small size but comfortable. This can be...

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Helpful?
1Thank ROBIN H
G-Manager07, General Manager at New Place Hotel, responded to this review

Dear Guest Thank you for your feedback I am pleased that you had a good time here and found our staff to efficient and friendly. we look forward to welcoming you back. Kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about New Place Hotel

Address: New Place , Shirrell Heath, Shirrell Heath SO32 2JY, England (Formerly De Vere New Place)
Region: United Kingdom > England > Hampshire > Shirrell Heath
Price Range: £52 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Place Hotel 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
De Vere Venues New Place Hotel Shirrell Heath
New Place Southampton
New Place Hotel Southampton
New Place Hotel Shirrell Heath, Hampshire
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Questions & Answers

Here's what travellers have asked, with answers from New Place Hotel staff and other travellers.
11 questions
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Shropshire, United Kingdom
over a year ago
Derbyshire, United Kingdom
Derbyshire, United Kingdom
2 months ago

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Questions? Get answers from New Place Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one near the main house not too far from the car park”
 of 5 bubbles sburstow, 26 Nov 2016 | Read review
“Upgrade to a "superior"”
 of 5 bubbles jeanTaunton, 22 Nov 2016 | Read review
“Lovely hotel terrible service”
 of 5 bubbles Lucywillow1968, 20 Nov 2016 | Read review
“book a ground floor room with parking access”
 of 5 bubbles johnb741, 24 Oct 2016 | Read review
“I had a mews style room which was great. I didn't see the others or whether you can have rooms in the actual manor building.”
 of 5 bubbles JacquiP_12, 18 Oct 2016 | Read review
5 of 5
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