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Mercure Tunbridge Wells

Traveller (188)
Room & Suite (55)
Dining (16)


Property amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Kids pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Non-Smoking Rooms
Good to know


Full view
8 Tonbridge Road, Pembury, Royal Tunbridge Wells TN2 4QL England
Getting there
Gatwick Airport22 mi
London City Airport27 mi
See all nearby hotels
100Room tips
Traveller rating
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  • 159
  • 100
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  • English
Popular mentions
We stayed here for a night with two children and were dissappointed with the facilities. To begin with they could not find our booking and only after looking up the reference did they realise they were searching for already checked in guests...? The room was at the furthest
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Recently stayed on a business trip and the rooms were comfortable and clean. Good size and plenty of storage and the shower was decent quality. The public areas were quite run down and old looking and our end of the hotel smelt smokey. The restaurant is pleasant but looks
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Wish I'd read previous reviews before we booked a room on Tuesday. I'd agree with a lot of what was said - warm greeting, our room spotlessly clean - but a tired hotel in desperate need of decorating, and dated decor. We found the evening meal very bland, and breakfast was
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I went there with my wife before this date but I can’t log correct date as app won’t allow !! Anyway service was ok , pool and jacuzzi weren’t ok at all jacuzzi not working the place didn’t look clean either , breakfast 🍳 was just about ok only just !!!
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Response from MercureTun, General Manager at Mercure Tunbridge Wells
Responded 1 week ago
Dear Madmannn Thank you for taking the time to review out hotel following your recent stay. I am sorry that you feel the leisure club facilities were not ok. The facilities in our leisure club area include a sauna and a steam room and swimming pool. We do not actually have a jacuzzi so I'm not sure regarding your comment of it not working. Please feel free to contact me directly at the hotel if I can be of any further assistance. With kind regards Catherine Holmes General Manager
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We were greeted with warmth and very much informed where everything was. The room was very clean, it was spotless. Our overnight stay was booked on Treatwell and included dinner. We were extremely satisfied with the amazing three course meal! The staff were very polite and went
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Response from MercureTun, General Manager at Mercure Tunbridge Wells
Responded 1 week ago
Dear Claire D Thank you so much for taking the time to review our hotel following your recent stay. It was our pleasure to look after you and I'm so glad that you enjoyed your stay and were made to feel welcome and special. I have passed on your comments to the team who will be delighted to read them. We very much look forwards to welcoming you back to the hotel. With kind regards Catherine Holmes General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementMercure Tunbridge Wells
Guest room
Photo provided by managementMercure Tunbridge Wells
Guest room
Good sized room
Ask for the African Room
photo does not do the room justice
The hotel is off the main road and has some lovely gardens. When we stayed we stayed in a ground floor room which was very clean and there was no noise. My daughter whose wedding we were there for stayed in a suite upstairs with her bridesmaids. There was a few guests staying over after the wedding - all staying in different parts of the hotel and nobody had any complaints. In fact, one couple booked it for a special anniversary they had coming up, because they were so taken with room, quietness, area, food, amenities.
0 votes
"There is no lift so wheelchair users have to stay ground floor..."
"If there is an event on, ask for a quiet room."
"Back of hotel,so not over the themed nights...or weddings!!"
"Not a vegan friendly establishment"
"We asked for the quietest room possible - and got it. Ask if there is a function before you book (quadrangle could become noisy)"
US$81 - US$162 (Based on Average Rates for a Standard Room)
mercure tunbridge wells hotel pemburyramada hotel tunbridge wellsramada royal tunbridge wellsroyal tunbridge wells ramada
United KingdomEnglandRoyal Tunbridge WellsPembury
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