Ght Hotel Neptuno & Venus Spa
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Ght Hotel Neptuno & Venus Spa

Traveller (704)
Panorama of the Double Room at the GHT Hotel Neptuno
360
Panoramas (5)
Room & Suite (163)
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About

4.5
#7 of 42 hotels in Tossa de Mar
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
El Hotel GHT Neptuno Tossa & VENUS SPA es un acogedor hotel con una situación privilegiada en Tossa de Mar, muy cerca de la playa, las ruinas de la vila romana de los "Ametllers" (datada de los siglos I a.C. y V d.C), de la muralla y de la zona comercial del casco antiguo. Novedad 2024: Nuevo VENUS SPA El hotel dispone de un amplio y frondoso jardín que rodea la piscina y la piscina de hidromasaje de agua caliente. Además, el hotel cuenta con restaurante tipo bufet libre con show cooking en el que en algunas épocas se organizan barbacoas en la terraza; también dispone de bar, sala de televisión, etc, todo en un ambiente familiar y relajado. En el hotel aceptamos perros pequeños de máximo 10kg de peso y de raza considerada “no peligrosa” (los perros requieren reserva previa y tienen un suplemento). Y si eres ciclista, triatleta o un amante de las vacaciones en bicicleta, recuerda que tenemos la instalación preparada para dar el mejor servicio a tus necesidades.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Poolside bar
Diving
Snorkelling
Kids pool
Kids' outdoor play equipment
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Evening entertainment
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Massage chair
Baggage storage
Concierge
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Quaint
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

C/ La Guardia, 52, 17320 Tossa de Mar Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Costa Brava Airport
15.7 mi
See all flights
879Reviews100Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
Iskan wrote a review Jul 2023
Nottingham, United Kingdom42 contributions106 helpful votes
4.0 of 5 bubbles
First the good points.
Very quiet room.Did not hear a thing from adjoining rooms or outside.
Very comfortable beds and pillows.
Air conditioning adequate and necessary during our stay. 27 degrees at night outside….
Exceptionally clean as others have stated and bedding and towels changed regularly.
Staff very helpful and friendly.
Good location for the shops and bars and distance from the bus station is no big deal.

Other points.
Initially we were allocated room 120 which was on the first floor above the bar. It was a very dark room with an extra bed in it but was right next to a plant room which was noisy all the time. The bathroom in it was very good and the air conditioning okay but it was inundated with ants.
We asked reception for a different room but were told they had no more available.
We then bought this to the attention of the Jet2 rep via WhatsApp and this prompted the hotel to move us to a far better room on the 4th floor the next day.
However, this room also had ants in the bathroom and some climbing on the beds. I bought an ant killer spray from the supermarket for less than 3 euros, sprayed it all around the perimeter of the bedroom and bathroom and this fixed the problem.

We were half board and had breakfast every day and dinner for 4 nights.
The breakfasts were fine but as with a lot of buffet places, the food could have been hotter. However, the hotel,provided a microwave if required. Breakfast was busy but not too bad and so we were happy with this.
Dinner was a lot busier and especially at weekends when it was mental and you had to queue for the main food even more than usual and dodge the zooming clientele in the dining room at your peril.
The quality of the food was okay but we ate out three nights to eat food we’d actually prefer and get away from the other diners.
The hotel has 6 Balinese sun loungers and they were great. Other sun-beds were fine and although there is a no reserving sun-beds policy, as usual, some people ignored this. However, we always managed to get one.
Good tip is to ignore the ones around the pool as these are popular with families with kids. There is an area high up with 2 Balinese sun-beds and about 10 normal ones, away from the noise and where we tended to go.
The drinks in the hotel are really reasonable as are the lunchtime snacks.
Overall, this is an very well located hotel and we were very happy with our stay and would visit again.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Unless you like noise and kids, avoid the sun beds around the pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 18 Jul 2023
Thank you for your detailed feedback on your stay at our hotel. We're glad to hear that you had a pleasant overall experience and enjoyed the quietness of your room, comfortable beds, and the cleanliness of the hotel. We appreciate your positive comments about our helpful and friendly staff. We're grateful for your recommendation and would be delighted to welcome you back for another visit in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scousemat wrote a review May 2022
Liverpool, United Kingdom1,791 contribution74 helpful votes
5.0 of 5 bubbles
This was our second visit to Tossa and the Neptuno. We were apparently the first guests of the season as it had only opened the day we arrived. We arrived early but were still allowed to check in. I'd asked for a room with a shower rather than bath due to a minor disability but ended up in a pool facing disabled room. The bathroom was like the home dressing room at Wembley and was excellent. The room had a large balcony with chairs and table. We had two single beds which were comfortable and aircon was easy to use if required. All our group were more than happy with the rooms. Towels were changed if you wanted everyday and the cleaners were excellent. We took up half board option as it was only £17 extra per person per week not expecting to use it much. However the buffet dinners were excellent with loads of choice of meats, fish, salads etc. The cakes were amazing. The breakfast was also buffet with loads of choice. The bar is cheaper than anywhere else in Tossa with large beer 3.10 Euros. All the staff are fantastic and can't fault them. The only downside I would say was the pool which is not heated and quite cold. Unfortunately our 14 month old grandchild who loves the baths wouldn't go in. All in all a great holiday and were already planning another visit.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 25 Jan 2024
Thanks for sharing your opinion!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eliz a wrote a review 10 Jun
Leeds, United Kingdom134 contributions133 helpful votes
5.0 of 5 bubbles
The staff at the hotel were brilliant, nothing was too much trouble, they went out of their way to make your stay peaceful, relaxed and very enjoyable.
The room we had was lovely, good size, great linen and towels that were changed everyday if you needed a new towel.
This is the cleanest hotel I have ever stayed in.
Lovely bar area with good priced drinks, cheaper than some of the bars outside.
We were glad we went half board as most of the restaurants were very pricey.
If you have walking difficulties, the hotel is on a small steep hill, but we didn't find it hard and my husband has trouble with his knees, the only thing I would say is ask for a room with a walk in shower, as some rooms have shower over bath and not easy to get into.
If we went to this area we would stay here again.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martinka wrote a review Aug 2020
Zdar nad Sazavou, Czech Republic3 contributions
1.0 of 5 bubbles
Thay gave us the worst room I ever seen. It was so tiny; we cannot move there. The was no view! We were looking to the road; but there was another building so we actually rather close curtains then see outside. The road was very noisy during the night so we were no bale to sleep. The man on the reception desk during the night was not able to talk with us in english and nobody was actually able to sorve our problem with this room. We shoud been there for one week in this tiny room. The seafood which they served was spoiled and I have some medival problem. My boyfriend ask for some medicament on the reception desk; but they did not have anything. Last thing there was an iron nail on the closet; which my boyfriend hit yourself, because the was actually an place to go through the room. I definitelly do not recomment neitherr enemy.
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Date of stay: September 2019
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 7 Apr 2021
Dear Martinka, I am sorry to hear that you did not have a pleasant stay. An hotel can't distribute medication to customers. I'm sure our staff recommended a nearby pharmacy. Best regards
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Davey 10 wrote a review Jul 2022
England14 contributions23 helpful votes
5.0 of 5 bubbles
Stayed for two weeks in June 22. Hotel spotlessly clean and all of the staff really good and helpful. Breakfast was good with a good selection of hot and cold food. Breakfast staff in particular on the ball and always smiling.

One problem when the aircon stopped working about a week in was sorted out the same day.

Sunbed availability would be improved if guests didn't put towels on the beds and then not use them for hours.

Would stay here again if we return to Tossa.
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Date of stay: June 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 25 Jan 2024
Thanks for sharing your opinion!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valerie R wrote a review Oct 2023
1 contribution
4.0 of 5 bubbles
The common areas are very nice. The bar staff were very friendly and snacks and drinks from the bar were reasonably priced. There was entertainment on 3/4 nights during our week long stay which was good. Location was excellent, close to shops, beach and the castle.
Some of the rooms need updating. My room had the shower over the bath, set too high and not adjustable, so impossible to have a shower without wetting my hair. Other rooms had new walk in showers installed. Also quite noisy at night. The self service restaurant was more like a canteen and was very busy with queues particularly for the coffee machines. The food was average.
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Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 20 Dec 2023
Your feedback is valuable, and it's always helpful for us to know about the aspects that can be improved. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mary m wrote a review Jun 2022
4 contributions2 helpful votes
5.0 of 5 bubbles
Very quaint , small hotel. Friendly staff and very clean and tidy. Has a traditional and family feel. Situation is great, quite close to bus station and shops - but has privacy and lovely green garden spaces - very quiet area. Pool area is tranquil and restful . Short walk to beach areas, with nice bars, cafes and restaurants. Rooms are very clean and comfortable with balcony. Cleaned daily and fresh towels as well. Breakfast is very good with a wide selection to suit all types of guests- perhaps more available vegetarian options would be welcome. Evening meals are also great value , and tasty but again, more specific and freely available vegetarian options would be welcome. The staff are all very helpful and kind . Bar prices are reasonable and fair. Perhaps more local and varied bar food at pool side would be nice but generally it was nice. This is a wonderful small hotel in a special place and definitely a place to return to.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 25 Jan 2024
Thanks for sharing your opinion!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jozoe wrote a review Oct 2021
Bournemouth, United Kingdom16 contributions10 helpful votes
4.0 of 5 bubbles
We stayed here in September. The location is really good. A few minutes walk to the main shopping area, the hotel is located in the old town. Also a 5 min walk to the main bus station with direct buses to Barcelona and nearby Lloret de Mar.
The hotel is very traditional with some lovely antiques. The food is good with lots to choose from (we stayed half board) . We had a room with a balcony and pool view which was nice but overly big and they included the fridge free of charge . The hotel is not modern but has character. All the staff were very helpful. The drinks at the hotel were very reasonably priced. I would recommend for people over 40 purely because that was the age group there when we stayed. Excellent value for money. Tossa de Mar is a lovely area, there are not many Brits there, it is historically and typically Catalan.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 8 Nov 2021
Dear Jozoe, Thanks for sharing your opinion. You made a complete description of Hotel GHT Neptuno. Hoppefully we will see you next summer! Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meryl B wrote a review Sept 2022
Shefford, United Kingdom11 contributions2 helpful votes
4.0 of 5 bubbles
A very clean and friendly hotel. Staff were great.
A few down sides were that the food was very basic and any extra like having a safe in your room, had to be paid for as an extra. I suppose being 3 star you might expect this .
We had a lovely room with a distant view of the sea and it was kept spotlessly clean by the housekeeping team.
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Date of stay: September 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Ask for sea view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 17 Apr 2023
Thank you for taking the time to leave a review of your recent stay with us on the Costa Brava. We're glad to hear that you found our hotel to be clean and that our staff were great and friendly. We're sorry to hear that you found the food to be very basic and that some extras had to be paid for, such as having a safe in your room. We understand that as a 3-star hotel, we may not provide some amenities that guests may expect from a higher-rated hotel. However, we appreciate your feedback and will take it into consideration for future improvements. It's great to hear that you had a lovely room with a distant view of the sea and that it was kept spotlessly clean by our housekeeping team. We're glad that you enjoyed your stay overall and we appreciate you choosing to stay with us. Thank you for your review and we hope to welcome you back in the future for another enjoyable stay.
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Kim J wrote a review Jun 2022
Aberdeenshire, United Kingdom8 contributions9 helpful votes
4.0 of 5 bubbles
Loved the Neptuno, good quality 3 star hotel. Situated up a slight hill 5 mins from the old town, set in lovely gardens.
Room was basic but very clean, white fluffy towels replaced every day and lots of hot water. Decent size balcony.
Just needed a full length mirror in the room.
We went half board and there was plenty of food choices, all well cooked/presented.
The hotel is quirky, with lots of antique/Spanish looking furniture on the landings and public rooms.
We thoroughly enjoyed our stay and would definitely recommend.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GHT Hotels, Atención al cliente/recepción at Ght Hotel Neptuno & Venus Spa
Responded 25 Jan 2024
Thanks for sharing your opinion!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Tossa de Mar area.
PRICE RANGE
£61 - £99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel neptuno tossa de mar
LOCATION
SpainCataloniaProvince of GironaCosta BravaTossa de Mar
NUMBER OF ROOMS
124
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GHT HOTEL NEPTUNO & VENUS SPA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Ght Hotel Neptuno & Venus Spa
Which popular attractions are close to Ght Hotel Neptuno & Venus Spa?
Nearby attractions include Chapel of Our Lady of Socorro (0.2 miles), Romantic Garden (0.2 miles), and Tipic Bar (0.1 miles).
What are some of the property amenities at Ght Hotel Neptuno & Venus Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Ght Hotel Neptuno & Venus Spa?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Ght Hotel Neptuno & Venus Spa?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Ght Hotel Neptuno & Venus Spa?
Conveniently located restaurants include Bocata's, Tapas Portal, and Pou de la Vila Restaurant.
Are there opportunities to exercise at Ght Hotel Neptuno & Venus Spa?
Yes, guests have access to a pool during their stay.
Is Ght Hotel Neptuno & Venus Spa located near the city centre?
Yes, it is 0.3 miles away from the centre of Tossa de Mar.
Are any cleaning services offered at Ght Hotel Neptuno & Venus Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ght Hotel Neptuno & Venus Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ght Hotel Neptuno & Venus Spa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to Ght Hotel Neptuno & Venus Spa?
Many travellers enjoy visiting Vila Vella (Old Town) (0.3 miles), Modernist Cemetery (4.9 miles), and Parochial Rectory (4.9 miles).
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