Pentewan Sands Holiday Park
B3273 5 miles south of St Austell, Pentewan, St Austell PL26 6BT England
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About
#2 of 2 campsites in Pentewan
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Recently named one of the top Holiday Parks in the South West, Pentewan Sands is a Five Star Holiday Park in Cornwall with a privately-owned beach, two indoor swimming pools, excellent family facilities and a range of holiday accommodation. So whether you choose to bring your own Motorhome, Touring Caravan or Tent, or stay in one of our modern and well-equipped Holiday Homes, you can be sure that you are staying in one of the most popular, privately owned and family-friendly five star holiday parks in Cornwall. Our beautifully kept camping and touring pitches are mostly electric, and no more than 3 minutes’ walk from the beach - some of our Beach Front and Grand Premium pitches are just a few feet from the sea. The modern two and three bedroom Holiday Homes are laid out in various areas of the park so you can choose between stunning sea views, or the seclusion of our woodland Willows.
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Property amenities
Paid wifi
Pool
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Convenience store
Shops
Indoor pool
Heated pool
Restaurant
Self-serve laundry
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Room features
Private beach
Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Location
52Somewhat walkable
Grade: 52 out of 100
159Restaurantswithin 5 miles
71Attractionswithin 5 miles
B3273 5 miles south of St Austell, Pentewan, St Austell PL26 6BT England
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851Reviews77Q+A100Room tips
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We perform checks on reviews.
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Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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Only stayed in a motorhome so can’t comment on accommodation however site was beautiful. Really clean. Everything you need. Restaurant was great and food delicious. Great that we could use the pool free too. Beach was stunning, silver sand and clear sea. Safe for kids. Thought it was a bargain for £24 a night with electric and services. Couldn’t fault it. Thank you
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Date of stay: October 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 4 weeks ago
Dear guest, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a fantastic experience during your stay, and we truly appreciate your kind words. It is great to know that you enjoyed a meal at our restaurant and the facilities. If you ever plan to return to our campsite, we would be delighted to welcome you back. Thank you for choosing to stay with us and we hope to welcome you back in the future. Kind regards, Pentewan Sands
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in A field, platinum van, it was beautiful and spotless, the balcony was just a joy to be on in the evening with a glass of wine. The reception staff were all really friendly and helpful, nothing was too much trouble. The kids loved the pool which again was spotlessly clean, lifeguarded, they swan multiple times per day! The arcade was a bit of a disappointment, all the machines were fairly old and we spent more time going up to the restaurant for a member of staff as a machine had broken mid play or it had eaten money, as I was told by pentewan staff, its run by an individual company so they don't keep keys and can't fix machines, the kids all lost interest quite quickly. The park was beautiful, well kept and quiet, the view from the van was stunning, we look forward to our next stay! …
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 9 Oct 2023
Dear guest, Thank you for taking the time to leave us such a wonderful review and for choosing to stay at our park. Our team works hard to create a welcoming and enjoyable environment, and it's heartening to know that you had such a great time. We're so happy to hear that you enjoyed your holiday home, the view, and our facilities. The arcade is run by a separate company, though we do apologise that you were disappointed with the machines. Thank you again for choosing to stay with us and we hope to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The management have banned every pet except rats . The beach has a river flow directly onto it , very pretty unless there has been a storm in the past 3 days and then sewage is pumped directly into it. The entrance looks great until you get near the beach and then its bright green steel fences to get past to the beach. Cost cutting to the bar bone with everything shut . They even shout at locals dog walking on the low tide ( not private )
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The pool is always overcrowded , the entertainment is shut always ,, best spot is stay at home
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 9 Oct 2023
Dear guest, Thank you for taking the time to share your feedback about your recent experience at our holiday park. We apologise that your time with us did not meet your expectations and that some of our facilities were shut. Our no-dog rule is in place to ensure the comfort and safety of all our guests, including those who may have allergies, phobias, or simply prefer a pet-free environment during their stay. While we understand that many people love to travel with their pets, we must strike a balance that caters to the preferences and needs of all our guests. Once again, we apologise for any inconvenience you may have experienced. Your satisfaction remains our top priority, and we hope to have the opportunity to serve you better in the future. Thank you for choosing to stay with us and for giving us the opportunity to address your concerns. Kind regards, Pentewan Sands
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Pentewan was amazing. We live near by and often visit the Seahorse but this time I wanted to stay for my birthday. The holiday home was spotless, light, airy and beautiful with a view of the sea, perfectly decorated, cosy and I couldn't get enough of the balcony. As usual the meals in the Seahorse were really tasty and a very high standard. We also ate in the Hubbox. Their cocktails are very good. We loved waking up and walking down to the beach to watch the sunrise and also taking a walk around the site was really nice after eating. We couldn't have asked for more, Pentewan is first class. Thank you
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 9 Oct 2023
Dear guest, Thank you so much for taking the time to share your wonderful experience! We are absolutely thrilled to hear that you had such a fantastic stay with us. We truly appreciate your kind words about our holiday homes, dining experiences, and location. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future. Kind regards, Pentewan Sands
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This site has to be one of the best touring parks I've ever stopped in. The park is very well kept,the staff are incredibly friendly and helpful, the beach side is spotlessly clean,excellent site,we stopped here in may,and will certainly stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 18 Sept 2023
Dear Neil, Thank you so much for taking the time to leave such a lovely review of our park. We are absolutely thrilled to hear about your positive experience during your stay with us! It warms our hearts to know that you enjoyed the location, service, and facilities. Creating an exceptional camping experience for our guests is our top priority, so we're very happy to hear you've had a wonderful holiday. We appreciate your kind words and the time you've spent sharing your thoughts. Thank you again for choosing to stay with us and we hope to welcome you back in the future! Kind regards, Pentewan Sands
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our holiday again this year ,a lovely clean site ,,caravan on arrival appeared clean untill we started looking,,attention to detail needed on shelves in lounge sweet papers found behind cabinets in 2 bedrooms, bathroom radiator full of dust ,,on veranda I had to clean with broom as covered with cobwebs and spiders found up near light,,this is perhaps something that needs to be looked at regularly,,also my own fault but didn't expect to have my washing taken from dryers by elderly people,,,was quite shocked, stayed before never experienced this ,,but perhaps I should not have left it ,,bin areas really clean no problems there services a bit slow in seahorse but food worth waiting for, site and beach areas extremely clean,,some sort of entertainment needed for evening if only bingo ,,,swimming pool a delight, and arcade lovely man in there but think some machines need up date as many keept braking dwn but was rectified quickly will come again as did enjoy but also got impression was focused more on campers than static vans…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Pool use about 12pm or 2pm not to busy then
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 18 Sept 2023
Dear guest, Thank you for taking the time to share your feedback about your recent stay at our park and for choosing to stay with us. Maintaining a clean and welcoming environment is a top priority for us, and we are deeply disappointed that we fell short of your expectations in this regard. Please know that we have already taken steps to address the concerns you raised with our housekeeping teams to prevent any recurrence of such issues. We appreciate your kind words about your meal at The Seahorse, the location, and the facilities we offer, we’re very grateful for you taking the time to share your thoughts. Thank you again for choosing to stay with us and we hope to welcome you back in the future. Kind regards, Pentewan Sands
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We been coming to Pentewan sands for over 25 years and have generally had excellent holidays. The location is probably one of the best in the country - I’ve not found anywhere else that has what Pentewan has - private beach with ‘ on the Beach’ eating, kayak hire etc is all available. We were blessed with the best week of weather to be seen in 2023 so managed to use that to visit places and enjoy the surroundings. We ate at the seashorse on 2 occasions, the first time my daughter didn’t enjoy her fish as it was greasy and tasteless and the warm brownie was cold, the second time was much better however the pavlova was not very good. On the whole it was nice but quiet expensive. We stayed at D32,D31 and D30 with a total of 8 guests. Overall the park and caravans were clean however it was clear the floors of the vans hadn’t been mopped and cleaned aside from that it was fine. The seal on or oven was split (D32) so wouldn’t get up to temperature so took ages to cook anything, this needs attention. The worst thing is the Wi-Fi. It’s a very expensive optional extra (£35 for 4 devices for 7 days) but performs poorly. We had to call the Wi-Fi company twice to get connection issues resolved and ended up loosing 2/3 days of service as a result of not being able to connect This service is more important than ever. It’s used for booking tables, activities, attractions and for entertainment. With 2 autistic daughters one of whom is diabetic with a libre device that sends sugar readings to her consultant (via Wi-Fi) it’s not only a ‘nice to have’, it’s imperative for us as a family. Other parks such as haven and Parkdean have embraced this as a must have feature and I feel Pentewan is falling behind in this respect. I know this service is offered via a third party however it really needs to be address if they are to keep up with the competition. Overall it’s a lovely place that is let down with niggles. For a 5* park these niggles need to be addressed. …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: If Wi-Fi is essential look elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 18 Sept 2023
Dear Leon, Thank you for taking the time to share your feedback about your recent stay at our campsite. Firstly, thank you for staying with us so many times over the years and we're thrilled to hear that you enjoyed the beautiful natural surroundings of our park. Thank you for taking the time to share your thoughts regarding your recent dining experience at The Seahorse. We’re sorry to hear that your fish, brownie, and pavlova were disappointing. We will use the feedback to make us better and to improve those dishes. Your comments about your holiday home’s oven have been passed on to our housekeeping management, so thank you for bringing this to our attention. We're truly sorry to hear that you encountered issues with our Wi-Fi. We understand that a reliable internet connection is important, especially for your children. Please accept our sincere apologies for any inconvenience this may have caused you. The Wi-Fi is managed by a third-party Company and therefore there are charges because of this. Apologies if all of this has caused any disappointment. We do have a direct line that goes to the Wi-Fi company if you are having any issues, and they do refund your payment if the Wi-Fi connection is poor. We always aim to deliver a great experience, and we are very disappointed that we didn’t meet your expectations. We will use the feedback to make us better and please feel free to reach out to marketing@pentewan.co.uk with any further comments, concerns, or suggestions you wish to share. Kind regards, Pentewan Sands
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Big site, but couldn't fault it. Very quite at night, apart from the waves. Superb weather. Didnt use all the facilities as didnt need to, but guest we spoke to said the Seahorse restaurant was very good. Very large pitches, great facilities. Beach 25m from pitch. Can see why guests have been going for years.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 11 Sept 2023
Dear Chris, Thank you for taking the time to leave us a review and for choosing to stay with us. We're so happy to hear that you enjoyed the location and facilities. Thank you so much again and we hope to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We are pensioners, not that it makes any difference to a family etc, but we haven’t been away for five years, shielding during the pandemic, and health reasons not flying. Fist time at Pentewan was 60 yes 60 years ago, have been many many times since, water ski there, swam , sunbathe, walked to Meva, etc. I loved it. Husband been going since we first met 56 years ago, and too, our daughter on her first birthday. Pentewan is still amazing and my daughters most favourite place with so many holidays there. Booked a Platinum holiday home for three nights in August. Was not terribly impressed if honest the windows were filthy (pictures enclosed) with child’s toy car marks all up the windows with hand marks and goodness knows what else! We both had to walk sideways in bedroom to get into bed! I ended up trying to sleep on sofa, not much luck. Has anyone mentioned that sitting on the corner group sofa every single seat slopes down to the floor giving back ache!!! Otherwise clean and tidy. Our biggest disappointment was the HUBBOX , no cooking for a few days, we had bacon roll in hubbox for breakfast and coffee was really good and service with a smile. Several coffees from hubox all really good all with a smile. Then….we thought a takeaway one of our evenings at 8.15 we had not eaten much since bacon roll in morning so hungry. Ordered cheese burger and fries, and buttermilk chicken burger and fries nothing else…cost around £30 ready very very quickly!!!! When back at the caravan clearly why was so quick my burger was squashed and one bite made me wretch it was very very very salty!! I’m not sure if it was the cheese as I struggled to find any. The chips were so dry I could hardly swallow them they looked like they were left over from lunch!!? My husband said his burger was a mess nothing was identifiable, chips were the same as mine. Genuinely we were both hungry and upset. The whole lot went straight into the bin. The meat was actually tasty but felt the burgers were scraped together as no way were they fresh or edible. Looking in the restaurant and the many many people eating there must have been a lot going for the burgers and chips if ordering to eat in???? We have never ever been ones to complain so went to bed hungry, neither of us have ever eaten or tried to eat takeaway burgers or dried up chips ever so truly disgusting. Our time on the beach and the people we met were as wonderful as ever. We visit Pentewan all through the winter as we live locally now, but never again would we like a takeaway in hubbox sadly. Photos are not even representing dreadful salty taste and appearance of food. …
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Date of stay: August 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 11 Sept 2023
Dear customer, Thank you for taking the time to leave a review and for your feedback. All of this will be passed onto the management of each department, so thank you for sharing your experience. Your feedback is valuable to us, as it helps us identify areas where we can improve and provide a better experience for our guests. We apologise for any cleanliness issues you encountered during your stay. Our housekeeping team works diligently to ensure our holiday homes are spotless and comfortable. Regarding the food, we are sorry to hear that you didn't enjoy your meals at the HubBox. It is a separate business from Pentewan Sands, though we will pass on your feedback about your experience. We are sorry your experience at Pentewan Sands didn't match your expectations. We will use the feedback to make us better and please feel free to reach out to marketing@pentewan.co.uk with any further comments, concerns, or suggestions you wish to share.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived for a 7 night stay with our caravan on an electric hook up grass pitch.
Arrival - flawless! As we pulled in we were greeted by a chap who advised where to pull in, then greeted by a runner who asked for my name and swiftly returned with the document pack and a pre marked up map of where we had to go, I explained my motor mover had packed up and they said don’t worry if you need a hand pop back and they would get some hands to help out!
Pitch - Nice humongous pitches, I mean like ridiculous sized pitch, our caravan and car plus awning looked lost on it! Dead flat and level, close to toilet block. No concerns, but make sure you have a long EHU lead!
Shower/washing - Spot on. No complaints never had to queue decent sizes and clean, i fact the cleaning regime was probably OTT( never thought I would say that!)
General facilities - really good, burger bar on the beach has some delicious food and great beer, the restaurant onsite was really good too and had my favourite lager Jubel on tap so top marks, on site chippy was very good too, and the shop was very well stocked and reasonable! All staff were very friendly and polite. In the evening you have limited kids entertainment, it would be good to have a bit more, also it doesn’t really have a clubhouse, which is a shame. The swimming pool is excellent though! Location - it’s on the beach and has a very small village about 5 minutes walk with lovely pub. Overall - we all go here for the beachside pitch, but that doesn’t mean that everything no else isn’t done well, in fact probably one of the best campsites I’ve been too!…
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Nope, just kick back and enjoy, although you might feel left out if you don’t bring your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pentewan Sands, Marketing at Pentewan Sands Holiday Park
Responded 4 Sept 2023
Dear Alex, Thank you so much for taking the time to share your positive experience during your recent stay at our holiday park. We are thrilled to hear that you had such an enjoyable time with us! Your kind words about our amenities, cleanliness, and staff are truly heartwarming. Our team work hard to maintain the highest standards in all aspects of our holiday park, and we are pleased to hear that this made your stay special. We're also very happy to hear that you enjoyed our restaurant and the HubBox on the beach! We’re sorry to hear of your disappointment with our evening entertainment. Although we do appreciate that a full entertainment schedule has been longstanding at Pentewan Sands and is anticipated by some of our guests, we decided to take a new venture this year to focus on the quality of The Seahorse dining experience. Once again, thank you for choosing our holiday park, and for sharing your positive feedback. We hope to have the pleasure of hosting you again soon. Kind regards, Pentewan Sands
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
United KingdomEnglandCornwallSt AustellPentewan
NUMBER OF ROOMS
250
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Frequently Asked Questions about Pentewan Sands Holiday Park
What are some of the property amenities at Pentewan Sands Holiday Park?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Pentewan Sands Holiday Park?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Are there opportunities to exercise at Pentewan Sands Holiday Park?
Yes, guests have access to an indoor pool during their stay.
Does Pentewan Sands Holiday Park have any great views?
Yes, guests often enjoy the ocean view available here.
Is Pentewan Sands Holiday Park accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.