Warm welcome, home cooked meals and comfortable, clean rooms that are very well priced. Oh...., cold beer ! Highly recommended. Friendly staff that can't do enough for you. Fantastic riverside location.
I dont want to say its fantastic or give it 10 out of 10 or say the staff are fantastic, and the breakfast is amazing, as is the lunch and evening menue, because if i do it will be difficult to get booked in. and im not going to say this is the best place to eat in maldon. and im not going to say that i love the mill house, WOW
Hidden gem. I can’t believe I’ve only just discovered it! Lovely riverbank setting. I visited for brunch today with a friend and had a lovely fry up. Generous sized portions, good quality and value. The lady who served us was so friendly and helpful, she couldn’t have been more attentive. I will definitely be visiting again soon and I will recommend to my friends and family.
Does the pandemic not apply to this “hotel”?! No rules being followed, staff not caring, no masks! Bad manners AND the food seemed cooked from frozen. Awful awful awful! Dread to think what the rooms are like
I am posting this review again now as this hotel is trying to block my original from being kept on the site. Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat.…