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Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4 Tambon Saku, Amphur Talang, Phuket, Thailand, Sakhu, Phuket 83110 Thailand
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Traveller (7740)
Pool & Beach (1219)
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About

#2 of 31 hotels in Sakhu
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the Pullman Phuket Lifestyle at Pullman Phuket Arcadia Naithon Beach. Perched on the headland overlooking the crystal waters of the Andaman Sea. Pullman Phuket Arcadia Naithon Beach is the most stunning Phuket Resort for a private escape. This luxury Pullman in Phuket boasts a charming setting with ocean views. Set against the backdrop of Naithon Beach. Blurring the lines between the pool, sea and sky. Guests have direct access to Naithon Beach. Named one of the best beaches on the west coast of Phuket. Just a 12 minute drive from the Airport, your vacation starts sooner and lasts longer at Pullman Phuket Arcadia Naithon Beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Snorkelling
Kids stay free
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Canoeing offsite
Evening entertainment
Board games / puzzles
Babysitting
Books, DVDs, music for children
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English, French, Chinese, German and 2 more

Location

22/2 Moo 4 Tambon Saku, Amphur Talang, Phuket, Thailand, Sakhu, Phuket 83110 Thailand
Name/address in local language
Pullman Phuket Arcadia Naithon Beach
4140Reviews368Q+A100Room tips

Reviews
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Kathy S wrote a review Today
4 contributions4 helpful votes
The resort itself is amazing, and we had great service overall. The best service, however, was from Jay and Nook in the C Bar, located right off the lobby. These ladies were amazing! They not only remembered us but remembered our drink orders! They are definitely an asset to both the bar and the resort!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Peter Lelong wrote a review Aug 2023
Greater Hobart, Australia156 contributions107 helpful votes
+1
Hotel's Favourite
What a wonderful hotel! We have had the most marvellous and unforgettable stay at the Pullman Phuket Arcadia Naithon Beach. From the moment we arrived at the airport in Phuket we were greeted at the entrance by the vivacious and brilliant Syn, who with Chad the driver, brought us to the hotel. This was such a convenient and easy choice for us, after two months traveling in Europe. On arrival at reception, our registration for our three night stay was seamless having done much of the online registration earlier. As we were being taken through the offerings of the hotel and made welcome by Mae Mae, the hotel loyalty manager, we were also welcomed by Albert, the excellent and proactive manager of the Pullman Arcadia. We can’t remember a hotel manager being so engaged and interested in his guests as Albert and met with him on other occasions during our stay. We felt very very welcome and appreciated. We dined on our first night at the excellent Italian inspired Vero restaurant and on our other nights at Elements, the all day dining restaurant, offering an excellent breakfast buffet and impressive evening dining combining western and Asian menus. They catered brilliantly for my wife’s gluten intolerance. Nothing was too much trouble. Thank you to Urs, the Food Manager, who visited our table to check that we had all we needed and to make our stay as comfortable as possible when dining. Thank you also to the wonderful staff who cared for us during our stay and to Khaw who was such a great ambassador for the hotel when she engaged so cheerfully at breakfast. The entire team at the hotel were outstanding. The entire Elements restaurant team are the kindest and most accommodating! They are such lovely people. Pong and Orn who managed the breakfast and dinner team whilst we there were unbelievably caring especially of Elizabeth and her gluten intolerance! Thank you Pong, Orn, Miw, Kha, Note, Aom, Sonya, Pupay and Chadon. We will be back. The hotel spreads over several levels all accessible by foot or buggy should one be needed. We had an ocean view room which was wonderful and a real treat during our stay. The room itself was perfect with an excellent bed and efficient air conditioning. There was nothing we could fault about our stay and will definitely be return visitors should another opportunity arise when we are able to travel to Thailand. Thank you to Albert and his wonderful team for their care and kindness during our stay!
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Take advantage of the pick up service from the airport. Such a relaxed and stress free way to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Phuket Arcadia Naithon Beach, Owner at Pullman Phuket Arcadia Naithon Beach
Responded 22 Sept 2023
Dear Peter L, In a word...THANK YOU! we appreciate your very kind words and better still you had a great time with us. We are very lucky to have leader like Albert & Urs with us and I know under their guidance the team is able to thrive and focus on making the guest stay the best it can possibly be . Leaders don't force people to do things they invite them to join the journey which in our case is to create a resort our Guest Love.... We will ensure all those you mention in this review are recognised and rewarded for their efforts and they wanted to let you know it as their pleasure looking after you during your stay with us. We hope there may be another opportunity in the future to welcome you back and please let our Guest Experience Manager know if this is the case. h7488-fo5@accor.com Our Beach House Your Holiday Home Brett Wilson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RICHARD M wrote a review Yesterday
2 contributions
WOW! I've stayed in hotels/ resorts around the world - this place is #1 I needed a pure rest and relaxation week and a bit away. I chose Pullman Arcadia, as close to airport, and looked amazing. Pics on website do not do the "real deal" justice. This resort is peaceful, quite, away from the craziness of Pa Thong, and Phuket Town. The team are amazing - bend over backwards to help you relax and soak up the sun and amazing sunset views. Do not hesitate - there is nothing like Pullman Arcadia. I stayed solo for great break in ocean view room - spent most of my time at the "higher" infinity pool - as close to gym, better views, and quiet. Breakfast amazing - amazing. Proximity to airport a huge plus - recommend taking up the offer of a Pullman transfer back and forth to airport - so easy... Cannot find a fault. The General Manger is Australian I believe. As a proud Aussie, what more would you want. The best! I'll be back - again and again... Richard - (Tasmania)
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Date of stay: February 2024
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Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark Simpson wrote a review Yesterday
14 contributions
We have just returned from 3 weeks in Thailand staying in Koh Samui, Phuket and Koh Phi Phi. The undoubted highlight was the week we spent at the Pullman Arcadia. Our 2 daughters flew in from Australia and our son from London for a long awaited family re-union. We had 2 Grand Deluxe rooms and they put an extra bed in one of them. The rooms are very large, comfortable and well appointed. The Deluxe rooms also looked very good. The grounds are beautifully landscaped and maintained immaculately. There are slopes throughout the hotel but there is a very fast and efficient buggy service to get you around the hotel if needed. The hotel also runs an hourly shuttle service along the beach with the general store and pharmacy being the main drop off points. There are steps to Naithon beach below but most people stayed around the main pool area and we also used the smaller float pool which was slightly quieter. The daily breakfast was in Elements restaurant and the service and choice was amazing. We also had lunch there and the salads and club sandwich were delicious - although the club sandwich would have fed two people! We also had dinner at an outside table at Vero restaurant and again, the food and views were fabulous. There is an extensive range of shops, massages and restaurants along the beach. We enjoyed Beach and Bubbles for drinks and the Thai food at Shameena restaurant was great - helpful to book ahead if you are a larger party. So, all in all there was absolutely nothing I would change and we will undoubtedly be back!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: You are not supposed to reserve sun loungers before 10.00 am unless you are using them but it...
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Chris G wrote a review 1 Mar
North Wales, United Kingdom2921 contributions72 helpful votes
+1
Amazing hotel certainly surpassed our expectations. Staff were fantastic always smiling and keen to please, they epitomised excellence in customer service. Beautiful location overlooking Naithon Beach, the view from our room in Block 3 was stunning. We ended up eating in the hotel for most of our stay, the food was outstanding and very reasonably priced for a 5 star hotel. Also ate in the village again food and service excellent and so cheap. Hotel very busy but still able to get sunbeds easily, no mad early morning rush to get towels on beds, if you did they were swiftly moved. We were in an Ocean room it was beautiful, very spacious and bright, excellent bathroom and large balcony with day bed. Housekeeping was superb. It was extremely hot during our stay so it was good to have such good air conditioning, it was definitely needed. I have nothing negative to say about the hotel only about some of the customers, especially at breakfast when some people piled their plates with food which was often left uneaten, a complete waste. Also some customers need to learn some manners, very rude particularly to the hotel staff, who just kept on smiling. If you are going to Phuket I would definitely recommend this hotel and having done a tour of all the resorts on the island Naithon Beach was so much nicer than the larger resorts on the West coast. A big thank you to the management and staff for a wonderful stay.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: The hotel is on a hillside and some of the rooms are situated high up well away from the main...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Phuket Arcadia Naithon Beach, Owner at Pullman Phuket Arcadia Naithon Beach
Responded yesterday
Dear Q3671SYchrisg, We are very proud of the resort and team we have onboard and it is always a pleasure to know our guests feel the same way about our little slice of paradise in Naithon beach - always good to surpass expectations as well! The culinary team said to say thank you and appreciate your patronage of the outlets for some signature Italian and setting sunsets over the Andaman. When you are ready for another wonderful stay you know where to find us and please let our Guest Experience Team know if you are venturing back. h7488-fo5@accor.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jill C wrote a review Feb 2024
Sydney, Australia52 contributions23 helpful votes
The very best. From management to all staff, the service and care is exceptional. The choice of restaurants is very comprehensive. The location is fabulous as the resort sits above national park. Fewer cars on the street and no chairs or umbrellas on the pristine beach. The resort boasts two pools. One soon to be adult only with the restaurant Mexican themed. Villas with pools are also on offer. Thanks again to Brett, Albert, Dennis and your teams. We will be back again soon, very soon. Jill n Muzz
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: The resort is a short drive to Phuket airport. A nice way to finish off a trip if you’ve been...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Phuket Arcadia Naithon Beach, Owner at Pullman Phuket Arcadia Naithon Beach
Responded yesterday
Dear Jill n Muzz, You are too kind and delighted to know we are the "very best" for you! We are very excited about our new Mbar Mexican concept opening on the 12th March with the pool area becoming Adults Only at teh same time - we have researched this decision with many guests, business partners and ALL members and feel the time is right to make this change for the better of the guest experience. We look forward to welcoming you back for more staff attention and Margaritas soon. Push Your Boundaries at Pullman Brett Wilson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracey M wrote a review Feb 2024
8 contributions
Large hotel where the rooms are built in the hillside. You need to get the hotel buggy down to breakfast the pool and the beach if you’re not good at walking vertical hills. The pool is crowded and busy. Breakfast is good. Nice selection including home made juices of your choice. The little strip of restaurants and shops along the beach offer a more affordable range for dinner and drinks as the hotel was expensive. We ate in the hotel Thai restaurant the food was good a glass of wine was the smallest measure I’ve seen in my life. The area isn’t particularly upmarket lots of market stalls massage shops etc and it is predominantly occupied by Russian families. The rooms are nice however I wouldn’t return due to being a number no personal touch here at all
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fountain61 wrote a review Feb 2024
London, United Kingdom11 contributions8 helpful votes
This is a really lovely, extremely well-managed and stylish hotel with a great vibe. Terrific location and gorgeous views - right next to pretty and sandy Naithon Beach, with elevated ocean views from many of the rooms and sunsets to die for. And only 15 minutes from the airport! Both hotel pools have great views (one more family-friendly, the other quieter), plenty of sun loungers everywhere and exceptional service by well trained and very friendly, helpful staff. Both the main restaurants – Elements for Thai/international as well as a spectacular breakfast buffet and Vero for quality Italian - have super-efficient service with, again, really great ocean views. We also ate in our room one evening, and the in-room dining delivery service has a good quality choice and arrived promptly. But possibly our favourite moments were relaxing in the upstairs bar at happy hour, looking out over the infinity pools, watching the swallows swoop as we sipped cocktails while the sun went down. Congratulations to the excellent manager Brett and all his brilliant staff. A great experience all round.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The Ocean view rooms are really worth it. Also, really recommend the free yoga sessions under the...
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SSKR wrote a review Feb 2024
London, United Kingdom11 contributions
+1
A large group of family and friends stayed at the hotel for the wedding that they were hosting for my nephew. The staff always greet you with a smile and are more than willing to help. Whether that is to change the pool towel, provide more milk for your room, arrange a taxi, transfer you to the restaurants along the beach etc. The buffet breakfast is amazing covering not just the traditional international breakfast items but also curries, noodles, smoothies, street food. The pools are are good size and you can usually find a sunbed though it might be a distance from the pool. The beach is clean and you aren't hassled by sellers. It's easily reached down some steps or you can take the regular buggy transport from the hotel. We tried out the cooking class that the hotel runs which we all enjoyed especially eating what we cooked. Though it's more of a putting all the ingredients together that they've prepared and cooking it class. The chef we had was Pisuttha Janjam who explained all the various ingredients that we were using.
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Date of stay: February 2024
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Location
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Trip type: Travelled with family
Room Tip: if you have mobility issues then make sure you let the hotel know when you book so that they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Phuket Arcadia Naithon Beach, Owner at Pullman Phuket Arcadia Naithon Beach
Responded 1 week ago
Dear SSKR49, Glad to hear you nephew had a wonderful wedding with us and even better you got the opportunity to come and stay with us. We are super proud of the team we have with us and it is always nice to hear when the guests feel the same way. The breakfast is certainly something we pride ourselves on and hopefully it sets the day up just right for your to go out and soak up the sun or even better enjoy a cooking class to learn how to cook authentic Thai dishes so you can remember your time in Phuket until we have another opportunity to welcome you back. Design Your Journey with Pullman Brett Wilson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olivlora wrote a review Feb 2024
Singapore, Singapore105 contributions73 helpful votes
+1
During our recent stay at Pullman Phuket Arcadia Naithon Beach, my family and I were treated to an exceptional hospitality experience, enhanced significantly by our Accor Gold Plus membership. Here’s a detailed account of our visit, highlighting the pros and cons of our stay. **Pros:** - **Exceptional Service:** Right from our arrival, we were warmly greeted by Meiya at the airport, whose humor was a delightful start to our stay. Throughout our visit, the service was consistently excellent, particularly commendable was the breakfast team's fast, efficient, yet calm service. They deserve a pay raise! Special mention goes to Albert, who made sure we had everything we needed without being overly intrusive, striking the perfect balance between attentiveness and respecting our privacy. - **Accor Gold Plus Benefits:** Being Accor Gold Plus members, we enjoyed substantial discounts ranging from 30-50% on food, which significantly enhanced our dining experiences at the hotel. - **Culinary Delights:** The breakfast was a standout with a wide variety of options, including a DIY fresh juice station. Our dinners at Elements, where we savored amazing Thai cuisine and delightful pizzas that my children particularly loved, were exceptional. It was first time that they had pizzas for dinner 2 nights in a row! - **Accommodation and Views:** Our Grand Deluxe room was spacious, clean, and well-appointed, although we found the bathroom lighting a tad dark for our liking—a feedback we hope Albert will look into it. The ocean views and direct beach access to the tranquil Naithon Beach were breathtaking. **Cons:** - **Pool Maintenance:** The main pool's high chlorine concentration and cleanliness left room for improvement. A comprehensive maintenance check could enhance the overall experience. - **Kids Club:** While the hotel offers a great kids club, it could benefit from more engaging activities and staff interaction. Our children, seasoned kids club goers, felt a single visit was enough, indicating room for fun enhancements. -** Unfortunately, our children were bitten by mosquitoes quite frequently, bringing mosquito repellent spray and patches is highly recommended. - **Location and Accessibility:** Set on a hill, the hotel’s layout involves considerable walking, but they provide small vehicles for guest transport. While we personally appreciate the privacy and space this affords, away from crowded settings, it may present challenges for the elderly or those planning large gatherings or conferences. This may be cons for others but for us it’s what we prefer. **Conclusion:** Would we return to Pullman Phuket Arcadia Naithon Beach? Absolutely! The hotel aligns perfectly with our preferences for a more secluded, spacious setting with easy beach access, kids club to keep the kids entertained, proximity to the airport, local attractions like the elephant sanctuary, and small beachside shops, all while being away from the hustle and bustle of places like Patong. Pullman has indeed exceeded our expectations, making our stay memorable and looking forward to our next visit. Thank you, Pullman, for a truly splendid experience!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Phuket Arcadia Naithon Beach, Owner at Pullman Phuket Arcadia Naithon Beach
Responded 1 week ago
Dear Olivlora, Thank you for your loyalty as a Gold Member of our ALL Accor program it is truly valued. Better still you had an Exquisite stay with all the perks of your gold status. I believe anyone reading your detailed pros & cons will certainly get an understanding of what to expect when staying with us. You will be pleased to know we used your comments to fund ways to better enhance the guest experience with our leadership team especially in the kids club and pool - we appreciate your helping us on our journey to create a Resort Guest Love. When you are ready to escape the hustle and bustle of everyday life and reconnected with your loved ones you know where to find us. Please let our Guest Experience team know when you are next visiting and don't forget to look at the website as we now have all the kids club activities on there so the kids can plan there time as well. h7488-fo5@accor.com Push Your Boundaries at Pullman Brett Wilson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£115 - £263 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketThalang DistrictSakhu
NUMBER OF ROOMS
277
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PULLMAN PHUKET ARCADIA NAITHON BEACH - Updated 2024 (Sakhu, Thailand)

Frequently Asked Questions about Pullman Phuket Arcadia Naithon Beach
Which popular attractions are close to Pullman Phuket Arcadia Naithon Beach?
Nearby attractions include Phuket Elephant Care (0.5 miles) and Nai Thon Beach (0.2 miles).
What are some of the property amenities at Pullman Phuket Arcadia Naithon Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Phuket Arcadia Naithon Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Phuket Arcadia Naithon Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Phuket Arcadia Naithon Beach?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Phuket Arcadia Naithon Beach?
Conveniently located restaurants include Vero Italian Trattoria and Wine Bar, Shameena Restaurant and Lounge, and Macarona - European Cuisine & Pizzeria.
Are there opportunities to exercise at Pullman Phuket Arcadia Naithon Beach?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Phuket Arcadia Naithon Beach have airport transportation?
Yes, Pullman Phuket Arcadia Naithon Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Phuket Arcadia Naithon Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Phuket Arcadia Naithon Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Phuket Arcadia Naithon Beach?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, and Thai.