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Traveller (1925)
Pool & Beach (470)
Room & Suite (400)
Overview
Ave. Turistica Tararaco Playa Santa Lucía, Playa Santa Lucia 74250 Cuba See on map
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (980)
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Traveller rating
182
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25
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LanguageEnglish
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1 - 5 of 537 reviews
Reviewed 6 days ago

I was at Carocol in Feb. and May of 2018. In my view, this is the best hotel in Santa Lucia. Especially after they remodelled it a couple of years ago and the Italians partnered it with Cubans. I don't look for much as I...More

2  Thank Paulus Gaius S
Reviewed 4 weeks ago

The resort is a small one by comparison to the other ones I've been to. The staff is very friendly and helpful. There was only one restaurant opened for reservations and the food was excellent. The buffet was acceptable and there was a big variety...More

4  Thank Joseph F
Response from VBCaracol, Director of Sales at Bravo CaracolResponded 1 week ago

Dear Joseph F, All management and staff are very pleased to know your positive opinion about our resort. We truly appreciate your comments and that is our best reward. Thank you for your positive opinion and for helping other guests to choose Caracol for their...More

Reviewed 12 September 2018

Wonderful week at Bravo Caracol! POSITIVE points: *The hotel/complex is small which we all really enjoyed because we were everywhere in less then 5 minutes. Very safe, not worried to let our young girls ( 10 and 11) go to the snack bar from the...More

3  Thank maryital
Response from VBCaracol, Manager at Bravo CaracolResponded 1 week ago

Dear maryital, It´s a pleasure for us to know you had a wonderful time, on the name of all managers and staff we thank you for your review. We truly appreciate your comments and that is our best reward. All opinions from our guests are...More

Reviewed 24 August 2018 via mobile

Hi all, as you may already know I love traveling, I haven't been to Cuba in over 20 years, for a simple fact; the reputation. , so let's get this started. I arrived on August 19 at 11:30 pm or so, waiting for check-in which...More

9  Thank Jennifer C
Response from VBCaracol, Director of Sales at Bravo CaracolResponded 1 week ago

Dear Jennifer C, Thank you for your review, all opinions from our guests are very important in order to improve the service and satisfaction in general. First of all we must say we are sorry that your experience in Caracol was not as expected. Our...More

Reviewed 22 August 2018

We just got back from the resort. Vacationed between August 12th and 19th, 2018. Pros:1) Excellent entertainment team!!! So much fun every day and night. 2) Very clean resort. Rooms are fully renovated. Very comfortable rooms. 3) Staff were amazing and very friendly. Cons: 1)...More

6  Thank fearlesstiger2018
Response from VBCaracol, Manager at Bravo CaracolResponded 1 week ago

Dear fearlesstiger2018, Thank you for sharing your reiview on your experience in Caracol. All opinions from our guests are very important in order to improve the service and satisfaction in general. Management has already taken note of your recommendations and is constantly working in improving...More

View more reviews
About
Description
Caracol Hotel, with 150 mini suites is right in front of a of white sand beach and Cuba's largest Coral reef located in Santa Lucía. This all inclusive hotel is unique because of its Caribbean environment provided More by a varied entertainment program for adults and children, personalised attentions from an experienced and friendly staff that will make you feel like home. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair access
Room Service
Spa
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
US$83 - US$125 (Based on Average Rates for a Standard Room)
Formerly known as
Club Amigo Caracol
Also Known As
Club Amigo Caracol Hotel Playa Santa Lucia
,
Hotel Amigo Caracol
,
Country Inn Camaguey
Location
Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
US$83 - US$125 (Based on Average Rates for a Standard Room)
Formerly known as
Club Amigo Caracol
Also Known As
Club Amigo Caracol Hotel Playa Santa Lucia
,
Hotel Amigo Caracol
,
Country Inn Camaguey
Location
Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Photos
Traveller (1,925)
Pool & Beach (470)
Room & Suite (400)
Dining (228)
Amenities (29)
Family and Play Areas (21)
Business Centre & Event Rooms (7)
Location
Full view
Contact
Ave. Turistica Tararaco Playa Santa Lucía, Playa Santa Lucia 74250 Cuba
Getting there
Ign Agramonte Intl Airport53 mi
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Nearby restaurants
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Nearby attractions
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Questions & Answers
Ask a question
rbrtcnl87
13 September 2018|
AnswerShow all 3 answers
Response from VBCaracol | Property representative |
Hi, jus as our valued customers explain, Caracol is in perfect conditions and yes we have mature coconut trees in our gardens
1
Vote
cubacarol
20 March 2017|
AnswerShow all 3 answers
Response from Gbearhan | Reviewed this property |
They have changed their affiliations. Now Sunwing and Air Transat. And I have noticed the drastic increase in price from those two compared to Holasun.
1
Vote
kindly174
17 December 2016|
AnswerShow all 4 answers
Response from Rick M | Reviewed this property |
My buddy that used to work there may be able to help. He now lives 2 doors down from me , I can ask if you like but I won't post the answer for the public, just for you ok
1
Vote
Room Tips
"Ask for a room near the beach. If you like ocean view, ask for 2nd floor room (only has two floors)"
paulusgaiuss
6 days ago
Read review
"basicly the room are all suites and they are situated that you have various views"
antoniobiello
30 Jul 2018
Read review
"We had room 514 second floor seaview but the entire building block was great."
Illtakethehighroad
29 Apr 2018
Read review
"Best rooms"
stephaniesX7544OE
12 Apr 2018
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