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Premier Hotel Pinetown

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Premier Hotel Pinetown
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223 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Pretoria, South Africa
Reviewed 2 days ago NEW

The property is situated in a great area. However my room really needed some TLC. The carpet was smelly, the tv would only play select channels, the chair was had two of its wheels removed, so one couldn't really sit on it. The hairdryer in the room was also faulty. Really needs some TLC>

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Thank duduzilem2017
Cape Town, South Africa
Reviewed 2 weeks ago

Its in the details: Worn out carpeting, all the stairs (no lift), I could not charge my cell phone in my room as the plug is worn out, and doesn't hold the charger in place (room 308). The air conditioner worked very well, but was very noisy.

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Thank 738kristinae
Ettalize M, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, I would like to thank you for taking the time and trouble to bring matters to our attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems that we may have Once again thank you, for taking the time to give us...

Richards Bay, South Africa
Reviewed 3 weeks ago

We booked in late but we were well received. Staff very helpful and friendly, Security, reception and waiting staff all included. The Room was very neat and clean. All linen was smelling fresh and clean. Food was delicious.

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Thank bellam637
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Survey. I am delighted that you did in fact enjoy your stay at the Premier Hotel Pinetown and that you found our room offerings and service levels satisfactory. We look forward to your next visit. Kind Regards, Ettalize Maclean

Johannesburg, South Africa
Reviewed 4 weeks ago

Tarred road in premises needs a fix me up. Iron room inconvenience. Quick turn around time to fix malfunctioning shower on night1. Friendly pleasant staff at front office as well as dining. Food was delicious. Great service.

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Thank nosiphon2017
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, I would like to thank you for taking the time and trouble to bring matters to our attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems that we may have. Your views and opinions are immensely valued, and most appreciated. We...

Johannesburg, South Africa
Reviewed 4 weeks ago

Enjoyed the room and great selection at breakfast. Customer service at the reception was very slow to check in. Was not informed about WiFi services. Took a long time to check out. It was a delay to get to the morning customer meetings.

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Thank annalene2017
Ettalize M, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Survey and many thanks for your valuable comments. Please accept my deepest regrets for the challenges experienced, I can assure you that a process of corrective measures will be taken and continuous training measures are in place to ensure that our service delivery is continuously enhanced. Once again...

Nelspruit
Reviewed 4 weeks ago

Breakfast good was friendly waiters. The bar not so good - a very small range of drinks e.g. no Amarula. A bit run down Room comfortable with all necessary requirements Hotel layout a bit of a maze - but acceptable

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Thank 665lz
Ettalize M, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Survey and many thanks for your valuable comments, and please accept my deepest regrets for the challenges experienced. Please be assured that continuous training measures are in place to ensure that our service delivery is continuously enhanced. I look forward to welcoming you back to Premier Hotel Pinetown...

Pretoria
Reviewed 12 January 2017

Thanks for the friendly service. Fast and efficient with good access to all mayor routes around the durban area. Room 223 could use curtains for the window. Overall a satisfactory stay over for business.

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Thank 868henryd
Ettalize M, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for your positive comments about your experience at the Premier Hotel Pinetown. We are delighted that you enjoyed your stay. Room 223 does in fact have curtains - but trying to keep up with the trend, the day curtains are at the top and a block out curtain is actually tucked at the back. I do...

Johannesburg, South Africa
Reviewed 5 January 2017

Neat and clean No iron in room, have to go to their ironing room. Abit of an inconvenience for a one night stay Easy check in and check out Not much parking available Secure location No hairdryer Friendly staff

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Thank odettep2017
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, I would like to thank you for taking the time and trouble to bring matters to our attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems that we may have. I am delighted that you did in fact enjoy your stay...

Pretoria, South Africa
Reviewed 3 January 2017

Had a wonderful one night stay at the hotel. Warm welcome by Ntsiki and Virginia at the reception who ensured that our check in was a happy one. The room was clean, thoghu we were put up in a room with three quarter beds due to the hotel being full already but we loved it.

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1Thank oupamj
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for your positive comments about your experience at the Premier Hotel Pinetown. We are delighted that you enjoyed your stay. Kind Regards, Ettalize Maclean

Johannesburg, South Africa
Reviewed 1 January 2017

Thank you to the staff for a very pleasant stay. My family and I really enjoyed it. We were quite surprised at how big the room was. The staff were very helpful and friendly. Secure parking. Thank you

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Thank Vicki N
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for your positive comments about your experience at the Premier Hotel Pinetown. We are delighted that you enjoyed your stay. Kind Regards, Ettalize Maclean

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Premier Hotel Pinetown is central to the Kloof and Westville areas and enjoys easy access to all major routes, including the ever popular Midlands Meander. Pinetown, with its rich history, is becoming a popular destination for business and leisure guests alike and features prominently during the world renowned Comrades Marathon. With easy access to the highways, a mere 18km from the Durban central business district and 40 minutes from King Shaka International Airport, Premier Hotel Pinetown is the perfect choice for your next stay in KwaZulu-Natal. The climate in KwaZulu Natal is all year round tourist friendly. Sea temperatures are also relatively stable, averaging 21 degrees all year, providing possibilities for a diversity of aquatic activities in any season, including diving, fishing, swimming, boating and surfing. Pinetown is ideally situated close to all the major tourist attractions and KwaZulu-Natal cities, but not near busy city streets and traffic, making it ideal for both business and leisure travellers.Premier Hotel Pinetown offers a choice of 100 rooms ranging from double, twin to family rooms and the finest conference facilities in the Pinetown area, with 7 conference venues seating up to 150 delegates and a boardroom seating up to 30 delegates. Guests at Premier Hotel Pinetown are treated to delicious cuisine in the Saratoga Restaurant with its warm ambience & friendly staff. ... more   less 

Additional Information about Premier Hotel Pinetown

Address: 65 Kings Road, Pinetown 3610, South Africa
Region: South Africa > KwaZulu-Natal > Pinetown
Price Range: £46 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Hotel Pinetown 3*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from Premier Hotel Pinetown staff and other travellers.
8 questions
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Fayetteville, Arkansas
2 months ago
Fayetteville, Arkansas
2 months ago
Fayetteville, Arkansas
2 months ago

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Questions? Get answers from Premier Hotel Pinetown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the lowest level closest to the stairway as there are no lifts and you will have to carry your luggage up the stairs without assistance.”
 of 5 bubbles MarietteVzyl, 21 Jan 2015 | Read review
“Contact with the Manager, she will help you for sure.”
 of 5 bubbles diegov946, 10 Dec 2014 | Read review
“Family rooms off the inner courtyard”
 of 5 bubbles E9630NJsusans, 24 Apr 2014 | Read review
“rooms on the south side are quieter”
 of 5 bubbles mpulem, 14 May 2012 | Read review
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