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Hotel Ski Plaza

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Hotel Ski Plaza
Hotel Ski Plaza
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203 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Coarsegold, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2016

We drove into Canillo after escaping the crowded capital, Andorra La Vella, and hunted for what might be an interesting hotel or B&B. We hadn’t had time or access to WiFi to search TripAdvisor. So on the second stop, we tried Hotel Ski Plaza. No skiiers here now in late September, but the warm, cozy décor was inviting. For under... More 

Helpful?
Thank serendipityroad
Tel Aviv, Israel
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 October 2016

We stayed in the hotel for 6 days just before the ski season hence the price was really good. Location is super - 10 minutes from Andorra la Vella, 10 minutes from the French border and right in the center of Canillo itself, close to parking, restaurants/pubs and supermarkets. I read people complaining about food and the inner pool/sauna -... More 

Helpful?
Thank Ehud W
Marta P, Guest Relations Manager at Hotel Ski Plaza, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Gouda
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 October 2016

What a disappointment in this hotel. The front shows 5 stars and than your expectations are high. Let's start positive: The rooms are spacious and clean. But on the other hand: the pool and sauna facilities are not well maintained and have a depressing feel. When we were staying at the hotel one of the sauna's (situated in the dressing... More 

Helpful?
Thank RonaldP_NL
Marta P, Guest Relations Manager at Hotel Ski Plaza, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Edinburgh, United Kingdom
Level Contributor
128 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 September 2016

Driving from carcassonne to san sebastian via Andorra... why not. One thing that made it easy to choose to do this was the super cheap deal on a room here (start of september). And it was worth it for the drive and the hotel. Room v. comfy and a nice welcome - public parking next door, and easy to find... More 

Helpful?
Thank JimSEdinburgh
Marta P, Director de Relaciones con Clientes at Hotel Ski Plaza, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

hereford
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 July 2016

Stayed 3 nights in June when temperature was 30+ degrees. No air conditioning in bedroom so sleeping not easy. Hotel classed as 5* ?? Bedroom fairly large and comfortable despite no Air Con. Bathroom well appointed with toiletries provided. Opposite hotel was a large leisure complex with free admission for hotel guests. Restaurant opened at 8pm for dinner (a bit... More 

Helpful?
1 Thank donhereford
Marta P, Director de Relaciones con Clientes at Hotel Ski Plaza, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

barcelona
2 reviews
Reviewed 12 March 2016 via mobile

Last weekend we go the the hotel. On monday ,the day that we return at home we forget to sunglasses in the room. We phone on tuesday and they answer that tomorrow will phone us. Nobody phone us. Today I have phone and they say that they dont find the sunglasses!!!!! Its not normal in a 5 stars hotel that... More 

Helpful?
Thank david a
Marta P, Guest Relations Manager at Hotel Ski Plaza, responded to this review

Dear Guest, Thank you for your review. We're sorry that you forget your sunglasses anywhere, but we confirm you that they were not in the room; we always keep the forgotten objects. Sincerely, More 

Lancaster, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2016

What a fab find this place is. In a quiet town just two minutes from the ski lift which never seems to have a queue. The lack of nightlife doesn't detract from this place as the hotel has one of the best little bars going. Always buzzing, full of life with loads of atmosphere, you could definately sit here most... More 

Helpful?
1 Thank Diane O
Marta P, Guest Relations Manager at Hotel Ski Plaza, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

UK
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 29 February 2016 via mobile

I'd rate this hotel average to good. Good things were, nice cosy reception area and bar. Always water and soup available at reception area. Board Games and TV in the bar. 5 min walk to gondola and ski hire, though I believe the hotel has this too we did not use it as it was better to not have to... More 

Helpful?
2 Thank Intel1980
london
Level Contributor
152 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 17 February 2016 via mobile

Pro - lots of family suites, breakfast buffet is vast, dinner buffet is vast, water always available at reception, bar area good gathering place, five minute walk to gondola, bottle of cava left in your room, small stocked fridge under desk, grocery store 2 minutes walk away, ice rink and swimming pool across the road, free WiFi. Con - lots... More 

Helpful?
1 Thank kckaceykc
Arlington, Virginia
Level Contributor
8 reviews
5 hotel reviews
Reviewed 8 February 2016

We stayed at the Ski Plaza Hotel with our ski club. The hotel itself is quite nice, with a mix of rooms -- some larger, some smaller, but all spotlessly clean and comfortable. While located on a commercial strip of the main road, and a bit farther from the gondola than I would have liked, it was a great value... More 

Helpful?
Thank MF A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A typical Pyrenees village, romantic and peaceful, stands at the foot of the Roc del Quer (1990 m), in the heart of Canillo. Aromas of solid wood and its evocative rustic chimney invite you to dream and talk. Very close by, the Palau de Gel d´Andorra -which customers have free access to- and the cable-car which goes up to the Grandvalira pistes. Welcome to the heart of the mountain. ... more   less 

Additional Information about Hotel Ski Plaza

Address: Ctra General s/n, Canillo AD100, Andorra
Region: Andorra > Canillo Parish > Canillo
Price Range: £61 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ski Plaza 5*
Number of rooms: 111
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Canillo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ski Plaza staff and other travellers.
14 questions
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Questions? Get answers from Hotel Ski Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an aft room and high floor (silent and great view!)”
  • Out in the balcony facing the mountains
 of 5 bubbles ehudw2014, 19 Oct 2016 | Read review
“At the back of the hotel are rooms that are more quiet, away from the road.”
 of 5 bubbles RonaldP_NL, 14 Oct 2016 | Read review
“look for an online discount out of the ski season.”
 of 5 bubbles JimSEdinburgh, 3 Sep 2016 | Read review
“Front of hotel overlooks busy road so front rooms noisy.”
 of 5 bubbles donhereford, 4 Jul 2016 | Read review
“We had one at the front and it was great.”
 of 5 bubbles dianeo79, 2 Mar 2016 | Read review
5 of 5
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