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Azul Beach Resort Sensatori Mexico

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7,563 Reviews from our TripAdvisor Community

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Showing 7,092: English reviews
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Reviewed today NEW

Just came home from another amazing trip from the Azul. I wanted to take the time to say a huge thanks to Nancy for excellent personality and service around the pool, for Louis for making sure we had everything we needed, for Blanca for taking care of our drinks around the pool, and to Mariano - for the extra personality...

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Thank Shaun B
Saskatchewan, Canada
Reviewed today NEW

We really liked this resort. The pools are large enough that you don't feel like there are a million people around you. The have a great pool selection ( family pool, kids pool, quiet pool, adult and priority pool). The pool bars close to early but there are other places to hang out. The food was great at all the...

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Thank cargarchn
Reviewed yesterday NEWvia mobile

Mariano was our pool bartender during our stay at the Azul Sensatori resort. He worked at the adult pool by the Caribbean restaurant and honestly could not have been more attentive and respectful. It was such a pleasure getting to know someone who has worked in the business for so long and still has so much pleasure in making his...

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Thank Jackie R
Welwyn Garden City
Reviewed yesterday NEWvia mobile

This is by far the best ever holiday that I have ever been on. The staff are absolutely excellent especially the pool waiters James, Valentine, luis Roberts. Nothing was ever too much trouble, they always greeted you with a friendly smiley, and always made sure we had everything we needed. Brilliant! Top class

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Thank 312jeanettes
Canada
Reviewed yesterday NEW

There are two reasons that people read TA reviews. One is to help you decide whether the property is one that has appeal and the other is to provide insights about the vacation experience. This is the fifth year in a row that my wife and I along with our daughter and son in law and two grandchildren (4 and...

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1Thank KennyB
Greater London, United Kingdom
Reviewed yesterday NEW

Visited in January & were very impressed with the hotel, location, staff & facilities. Our suite was on the 4th floor & had a huge corner terrace overlooking the beach & pool so we had our own private sunbathing area. The gardens were beautiful & very well maintained & all the staff were polite & friendly (especially the housekeeping &...

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Thank cewalker
Broadway
Reviewed yesterday NEW

We stayed in this incredible resort in early February, and it was everything we had hoped for... Let me start with the hotel itself...great room, spotlessly clean, great choice of restaurants with excellent food. Plenty of pools everywhere, the beach on your door step and Maintenance of the property outstanding, as were the gardens. Now let me talk about the...

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1Thank davidpamBroadway
Newport, United Kingdom
Reviewed yesterday NEW

We stayed at this hotel for 10 nights in late January. The hotel is wonderful, food amazing in all restaurants. There is a Mexican, Caribbean, Italian and main buffet restaurant. Plus there is a Starbucks in the hotel, but this you pay for obviously. The only negative is the remoteness of the hotel. To go into Cancun or Playa del...

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Thank PenelopeRose66
Reviewed yesterday NEWvia mobile

I give Mariano our bartender at the swim up bar the highest rating , he was the best ever and made the trip special , as far as this hotel, not impressed, over priced and not worth the money, I wouldn't stay here again !

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Thank Sam R
High Wycombe, United Kingdom
Reviewed yesterday NEW

We stayed during February, one week included the half term. We flew with Thomson and I have to say the Dreamliner did make a difference to our jet lag, we settled into the time difference within one night and didn't feel as tired as we normally do following a long haul flight. We travelled with our 2 daughters aged 2...

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1Thank harper1984

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: £285 - £819 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,291 questions
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Questions? Get answers from Azul Beach Resort Sensatori Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask them.They are very accomidating.”
 of 5 bubbles cargarchn, 27 Feb 2017 | Read review
“The honeymoon suites are large with private terrace & a great sea view”
  • Terrace
  • View of beach from 4th floor suite
 of 5 bubbles cewalker, 26 Feb 2017 | Read review
“Ground floor are near the pool so handy”
 of 5 bubbles harper1984, 26 Feb 2017 | Read review
“Beach view are the best but all have great views of pools”
 of 5 bubbles LouiseW241, 25 Feb 2017 | Read review
“We went for Adult section our room was perfect”
 of 5 bubbles CathM571, 24 Feb 2017 | Read review
5 of 5