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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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7,528 Reviews from our TripAdvisor Community

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Showing 7,059: English reviews
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Reviewed yesterday NEWvia mobile

On the whole, a stunning holiday. Hotel was lovely and the staff could not do enough for you. Two exceptional members of staff, Bettyna at the adult pool and Jorge in Spoons Restaurant a.m. service. Only down side for us was the smell from behind block 2, which, despite the explanation given by the Concierge, did not come from the...

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Helpful?
Thank Karen M
Toronto
Reviewed yesterday NEWvia mobile

Me and my boyfriend had a great vacation...our jacuzzi in our room was awesome...we swam in the ocean...walked around the resort...ate lots of food...but our favorite place to hang out was the adults only pool!....Bettyna our server was awesome! Always happy...always helpful...and always had drinks readily available. Her bartenders Raul and Aric were also awesome...Adults only pool is the place...

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Thank raptorman
Madison, Wisconsin
Reviewed yesterday NEWvia mobile

Surprisingly wonderful vacation at the Sensatori in Rivera Maya. Patricia at the pool is especially nice and helpful. We had an amazing dinner at the chef's table at Le Chique! All of the restaurants serve great food and represent different styles - Italian, Seafood, and Mexican. Tapas was our favorite

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Helpful?
Thank amoptbddwn
Pikeville, North Carolina
Reviewed yesterday NEWvia mobile

Still here currently & a full review will come upon check out. For now, we Must thank Nancy, Uriel, Luis & Blanca for keeping the cold, tasty beverages coming. Nancy always braves the heat with a smile & timely service. Thanks.

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Thank Justin M
Bournemouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

We are still here. So far it's been a very enjoyable stay. We are writing a quick review now after the manager telling us he runs an employee of the month type scene for the staff. The staff are amazingly efficient & helpful. We're staying in the premium section & the butler service you get both by the pool &...

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1Thank Melissaclaire
Reviewed 2 days ago NEW

Beautiful well maintained resort - attentive pleasant and helpful staff who really can't do enough for you. A particular call out to the staff at the swim up Waves bar who made our holiday. Raul and Aric were cheerful and quietly efficient mixing up colourful cocktails and along with Bettyna and her superb customer service, wonderful banter and super friendly...

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Helpful?
1Thank Julie D
Bath, United Kingdom
Reviewed 2 days ago NEW

Only been here for a few days, having an excellent time so far, staff are wonderful, always so helpful and make you feel welcome. We are spoilt for choice for food, the Caribbean restaurant our favourite so far. There is also the wave bar in the adult only section where the bar staff are making our stay all the more...

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Helpful?
1Thank Joy P
Reviewed 2 days ago NEWvia mobile

This is my first all inclusive resort and I was honestly not looking forward to it. I was pleasantly surprised though! My kids (ages 4 and 5) absolutely loved it. My favorite part was yoga and power boot camp with Jorge. Due to the excellent children's program, my husband and I were able to work out together. Jorge is both...

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Helpful?
1Thank adventurelady78
Staines, United Kingdom
Reviewed 2 days ago NEWvia mobile

Sitting at waves having a great holiday Bettyna and her team are great, she is always smiling and making sure you have a drink, hotel is clean staff friendly worth a visit. Thank you Bettyna Aric and Raul for your great service and happy faces

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1Thank dianawarne
Reviewed 2 days ago NEWvia mobile

I travel about once per year and this resort was amazing from day one to today which our last day here. The moment you walk through the front you are welcomed and presented with scented cloths, champagne and easy check in. The lobby smells like a spa! We stayed in the adult section and it was fabulous with our swim...

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Helpful?
3Thank Jessica L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: £280 - £820 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,283 questions
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Questions? Get answers from Azul Beach Resort Sensatori Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room in adults only with a swim up it was wonderful!”
 of 5 bubbles juliedR3512PQ, 22 Feb 2017 | Read review
“Avoid rooms close to the nightly entertainment.”
 of 5 bubbles 398debbier, 21 Feb 2017 | Read review
“Upper rooms have a better view and are quieter. Know about the one hour chair policy at the pools and beach.”
 of 5 bubbles esirek2017, 21 Feb 2017 | Read review
“Best views”
 of 5 bubbles teresaj579, 20 Feb 2017 | Read review
“do not go to this resort”
 of 5 bubbles rosedalegundogs, 20 Feb 2017 | Read review
5 of 5