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Azul Beach Resort Riviera Maya

Traveller (4112)
360
Panoramas (105)
Pool & Beach (924)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Azul Beach Resort Riviera Maya is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge. Azul Beach Resort Riviera Maya especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Charming
Family
HOTEL CLASS
4,485Reviews
4,673Photos
882Q+A
100Room tips
Traveller rating
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  • 114
  • 84
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Popular mentions
This place is top-notch. The staff is lovely, the rooms are huge and the pool is big and welcoming. Anny at the spa is an amazing massage therapist. We also attended the HIIT water aerobics classes and they were a very challenging work out and fun. Pablo at Tapaz Was
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We just returned from a one week stay at the beach club. We had a wonderful time. The resort was very clean the staff was exceptional ! Shout out to Josue, Heyder and Mariano who made excellent drinks and were lots of fun !! Another special waiter who made our night fun at
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We loved the beach ( minimal seaweed and the staff were constantly cleaning it up), awesome service, great food, boutique feel. The resort was 100% full, but it never felt crowded. Our 9 year old said it was her favorite vacation ever!!! And she’s been to various resorts in
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Review collected in partnership with this hotel
We had a lovely week at Azul. When we arrived our host sat us in a lovely sitting area and provided us with Champagne and juice for the kids while he checked us in. All paperless. This resort does service well for example our host had us choose our soap, scent for the room, and
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Review collected in partnership with this hotel
We really loved our recent stay at Azul Beach Resort Riviera Maya. There was plenty to do in the pools and the beaches and the events happening around. We loved the cabanas on the beach and the sky massages on the beach. We did get a free upgrade for an oceanfront room in lieu
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Review collected in partnership with this hotel
Response from KarismaHotels, Gerente at Azul Beach Resort Riviera Maya
Responded yesterday
Dearest OnAir48452489070, Its really great to hear you had a good holiday while staying at Azul Beach Resort Riviera Maya, by Karisma. Thank you for taking the time to write about your recent experience at Azul to our Trip Advisor Community, your opinion is truly important for us. We really appreciate your kind comments about facilities, food and the team as we are very committed to exceed our guests’ expectations and this is great motivation to keep improving service and quality at all matters. I would like to offer you an apology for the service inconcistencies you found during your stay, and would love to have another opportunity to provide you with a more memorable stay. We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests. Warm Regards gm.abh@azulbeachresorts.com
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort Riviera Maya
The Junior Swim-Up Suite at Azul Beach Resort Riviera Maya
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort Riviera Maya
The Junior Swim-Up Suite at Azul Beach Resort Riviera Maya
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort Riviera Maya
The Family Swim-Up Suite at Azul Beach Resort Riviera Maya
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort Riviera Maya
The Family Swim-Up Suite at Azul Beach Resort Riviera Maya
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123456139
My daughter wanted my grand daughter to do some of the activities but in order to do them the parent had to leave. My daughter was not comfortable leaving her daughter there by herself. She is 4 so consequently she was not part of the activities.
0 votes
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Hi, I see there is a small pier can you walk down it.??
Yes you can walk down it at night it’s beautiful and lighted up , also there is a resident barracuda that lives there , excellent
1 vote
I am sure they have corn syrup in them. The mixers are awful. I’m taking less than college level quality.
1 vote
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From our two week experience, we had seaweed pretty much every day. The resort had men raking and hauling with wheelbarrows and they did there very best to keep the beaches clean. The water was another issue as there was quite a bit of seaweed in it and most unpleasant to swim in, There were a couple of good days without the weed and those days were great and we made the most of them.
2 votes
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Do you pay extra for the spa and the kids spa?
Yes
0 votes
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123456177
"We had a family swim up suite and it was ideal for 3-4 people."
"We were upstairs in building 10; quiet and great location for pool and kids club!"
"buildings 9 and 10 are good locations and rooms"
"Try to get a swim up room. Super convenient."
"we stayed in villa 2, and it was very quiet and removed from pools, bars, etc. It had also been recently remodeled"
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PRICE RANGE
US$242 - US$946 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul beach hotel, by karisma hotel puerto morelosazul resort all inclusive beachazul beach resortazul hotel beach resort
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
148
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