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03/12/2017 04/12/2017
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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
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    03/12/2017 04/12/2017
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     93 people are viewing this hotel
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    US$474
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    Traveller (15603)
    Room & Suite (3148)
    Storyboard
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    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,937 reviews)
    “lazy river” (1,087 reviews)
    “chez isabelle” (757 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: Winter Away! 48%
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (12,697)
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    1 - 5 of 12,257 reviews

    Reviewed yesterday via mobile

    My overall experience here is exceeding my highest expectation. Everyone here really appreciates every guest. My server at Agave even brought insect repellent for me for open seat dining. I recommend highly. Only thing for improvement is slow wifi. I think the wifi router or...More

    Thank Robert Y
    Hotel's Favourite
    Reviewed 13 June 2017

    Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More

    91  Thank william h
    Response from Excellence G, Community Manager at Excellence Riviera CancunResponded 4 July 2017

    Dear William, First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers. We are amused to read your amiable words regarding your stay...More

    Reviewed yesterday

    I only went to excellence riviera cancun for 3 nights, but they were an amazing 3 nights. The second I arrived I was being served champagne and a cold towel. The room, what can I say. I am a flight attendant so spend a lot...More

    1  Thank Auscan74
    Reviewed yesterday

    The staff at this resort are A plus in training, attention to detail and delivery of service. We were treated as if we were 'heads of state' with the professionalism of the quality that made it seem effortless. The dining is the best of at...More

    Thank Joseph A
    Reviewed yesterday

    Returned recently and am pleased to report, this visit was as good as our prior visit. We again stayed in the Club room as the pampering is always a plus. We took advantage of the club for an occasional breakfast and lunch.The main reason we...More

    Thank Pat60423
    Moon Palace Cancun
    22,940 reviews
    #23 of 177 hotels in Cancun
    8.3 mi
     
    Now Sapphire Riviera Cancun
    7,512 reviews
    #6 of 27 hotels in Puerto Morelos
    0.3 mi
     
    Secrets Silversands Riviera Cancun
    10,942 reviews
    #4 of 27 hotels in Puerto Morelos
    1.5 mi
     
    Now Jade Riviera Cancun
    9,191 reviews
    #8 of 27 hotels in Puerto Morelos
    3.7 mi
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$333 - US$768 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, Hotels.com, BookIt.com, Orbitz, Travelocity, Hotwire, Evoline ltd, getaroom.com, Cancelon, Cheap Tickets and TripOnline SA so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico
    Add Photo Photos
    Traveller (15603)
    Room & Suite (3148)
    Pool & Beach (3027)
    Dining (1371)
    Hotel & Grounds (8073)
    Bathroom (179)
    Business Centre & Event Rooms (63)
    Family and Play Areas (41)
    Nearby
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    .28 miles away
     
    Now Jade Riviera Cancun
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    3.66 miles away
     
    Secrets Silversands Riviera Cancun
    10,942 reviews
    1.48 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TomMcMenamin
    23 November 2017|
    AnswerShow all 2 answers
    Response from daquila4 | Reviewed this property |
    They did have several poker games throughout the week. I don't know if they were daily. And they did have the bike tours.
    1
    Vote
    niceguyeddie29
    23 November 2017|
    Answer
    Response from srlbjl | Reviewed this property |
    We walked through it when we were there and it is one of, if not the, nicest AI gyms I've ever seen. All of the equipment is modern and looked to be in great shape.
    1
    Vote
    Lizlemmon
    21 November 2017|
    AnswerShow all 3 answers
    Response from Rajesh K | Reviewed this property |
    We were in the resort when this occurred and we heard about the shooting through another guest. Not sure if resort did anything extra for protection. I did see few 1 additional manager few times outside on the beach. But I... More
    0
    Votes
    Room Tips
    "the swim up room cost is worth it."
    Read review
    "Must do a swim up junior suite!"
    Read review
    "Choose a high floor with sea view and corner suites are very spacious"
    Read review
    "Swim Up room. Private garden with lounger and access to pool. Waiter drinks service"
    Read review
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