We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Excellence Riviera Cancun

2.0 miles from Puerto Morelos centre
  • Free Wifi
  • Free Parking
  • Breakfast included
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Announcement
Romance Package!
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,169 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 10,779: English reviews
Start your review of Excellence Riviera Cancun
 Click to rate
Le Mars, Iowa
Reviewed yesterday NEWvia mobile

This was a very nice resort. The grounds, pool, beach, and restaurants were excellent. The employees are also top notch especially pool bar tender Jorge. He knows everyone's name and is a great mixer.

 Report
Helpful?
1Thank Tolzin
Reviewed yesterday NEW

My wife booked this all inclusive over my initial objections, and we wound up spending 4 terrific days and nights at ERC last September. We had an executive 'swim up' suite at ground level, and it was elegant, spacious, extremely well appointed, whisper quiet (as long as the porch slider was closed), immaculately clean, and terrifically comfortable. The bed and...

 Report
Helpful?
2Thank Michael R
Denver, Colorado
Reviewed yesterday NEW

We went early to mid-January 2017 and this was our second time here. The first time we got engaged and loved the resort so much that we came back to have our wedding here with about 50 guests. I was hesitant to write this review because there were a few wedding related things that have colored our view of our...

 Report
Helpful?
Thank blake0528
Churchill Falls, Canada
Reviewed yesterday NEW

From the minute we arrived, until the minute we left, this was the best resort experience I've ever had. The front desk employee, Edwardo, was exceptional and he went above and beyond to make us feel welcome and important. All the staff were amazing. They were so professional. The buffet waiter, Christian, was a real sweetheart, with his charming smile,...

 Report
Helpful?
1Thank Karen M
Le Mars, Iowa
Reviewed yesterday NEW

Excellent resort for those traveling with friends or just their spouse. Restaurants were very nice, food quality was what you would expect for an all inclusive resort like this. We went as a group of 10 and had no problem eating where we wanted. Enough activities for those who can't just sit by the pool or beach. The swim up...

 Report
Helpful?
1Thank SoonerPride44
Wisconsin Rapids, WI
Reviewed 2 days ago NEW

Excellence Riviera Cancun met and exceeded our expectations. My husband and I have been to a handful of the Secret's resorts (several times to Secrets Maroma) and were looking forward to seeing if Excellence could compare. In most areas, we both agreed it edged out Secrets. We thought the food was excellent both in selection and in taste. We also...

 Report
Helpful?
5Thank mystified75
Bayville, New Jersey
Reviewed 2 days ago NEWvia mobile

My husband and I needed to get away to de-stress! Choosing a resort was a daunting experience. Excellence Riviera Cancun was a perfect choice! ALL of the staff are wonderful. No request is a bother to them. Everyone is pleasant and will go out of their way to accommodate! The grounds are immaculate. We could not get a beach view...

 Report
Helpful?
5Thank Karen B
Sudbury, Canada
Reviewed 2 days ago NEW

We have just returned from a week at ERC and we can't say enough about this great resort. We stayed at the resort 7 years ago and wanted to return after hearing about all the renovations they have done. On our first visit we stayed in the regular rooms but on this visit we decided to spoil ourselves and booked...

 Report
Helpful?
7Thank tripbear15
Reviewed 2 days ago NEWvia mobile

We've stayed at Excellence Playa Mujeres and now here. PM is a more sophisticated and calmer atmosphere. Excellence Riviera Maya had a bit more of a party vibe. We found this Excellence to be a lot less diverse as well. Perhaps because Excellence at Playa Mujeres is just so incredible, RM will usually not fare well in a comparison. All...

 Report
Helpful?
4Thank Imonaworldtour
Texas
Reviewed 2 days ago NEW

My husband and I spent 6 nights at this resort who was highly recommended to us. We looked it up and decided we wanted a waterfront suite with rooftop plunge pool. We weren't set on a certain date but we were set on what room we wanted. We also got the Excellence Club benefits. They gave us a pool/ocean view...

 Report
Helpful?
5Thank Luv2travel65

14,191 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13846)
Viewed
View from Room (739)
Viewed
Dining (1208)
Viewed
Pool/Beach Area (2685)
Viewed
Room/Suite (1953)
Viewed
Hotel & Grounds (2765)
Viewed
Bathroom (169)
Viewed
Business Centre/Function Rooms (54)
Viewed
Family/Play Areas (33)
Viewed
4:15
Videos (21)
Viewed
Other (4219)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (306)
Viewed
Amenities (46)
Viewed
Beach (7)
Viewed
Excellence Club Junior Suite Ocean Front (42)
Viewed
Excellence Club Junior Swim Up Suite (43)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
Viewed
Junior Suite Spa (38)
Viewed
Main Pool (8)
Viewed
Pool (5)
Viewed
Dining (45)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (6)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
4.0 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
720 reviews
1.5 mi away
Secrets Silversands Riviera Cancun
9.0 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,134 reviews
Show Prices
Show Prices
Show Prices
11.6 mi away
Secrets Maroma Beach Riviera Cancun
10.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,518 reviews
0.2 mi away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: £262 - £538 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., BookIt.com, Cheap Tickets and Travelocity so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,759 questions
Ask a question

See all questions (1759)

Questions? Get answers from Excellence Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a large resort, and we had a beachfront room, and highly recommend the upgrade.”
 of 5 bubbles michaelrB3115GM, 21 Feb 2017 | Read review
“Get a swim-up room. EC Club rooms have more light in the mornings which makes the rooms feel brighter.”
 of 5 bubbles blake0528, 21 Feb 2017 | Read review
“The best rooms are the ground level pool swim up room. It has it's own outside Jacuzzi tub and a comfortable outside bed.”
 of 5 bubbles W1614YCkarenm, 21 Feb 2017 | Read review
“We stayed in the Preferred Club rooms and felt they were worth the additional expense.”
 of 5 bubbles mystified75, 20 Feb 2017 | Read review
“For oceanfront rooms, choose building 7 or 8 facing the Excellence club members only pool to stay away from the resort noise.”
  • This is what I consider ocean front
  • Oceanfront or ocean view. You decide
 of 5 bubbles Luv2travel65, 20 Feb 2017 | Read review
5 of 5