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Excellence Riviera Cancun

Traveller (18772)
Room & Suite (3799)
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Overview
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Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
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Offers from Excellence Riviera Cancun
Special Offer:Share the Love. Up to 55%
Hotel deals
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Reviews (15,467)
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14,905 results
Traveller rating
11,839
2,134
619
194
119
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LanguageEnglish
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11,839
2,134
619
194
119
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All reviews lobster house lazy river chez isabelle martini bar the grill flavor market sol bar barcelona restaurant club pool room service our honeymoon las olas french restaurant club level michael jackson show swim up room rooftop terrace
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1 - 5 of 14,905 reviews
Reviewed yesterday

My husband and I went for our anniversary and it was amazing. The service is spectacular and everyone is super nice. They have 10 restaurants and everyone we ate in was amazing. Food was great! Even though we stayed at the beach and/or the pool...More

Date of stay: December 2018
Thank slaur10
Hotel's Favourite
Reviewed 30 September 2018 via mobile

We stayed at the Excellence Riviera Cancun from 11th-25th September on our honeymoon and we absolutely loved it. We opted for the exclusive club area when we booked and we were not disappointed, on arrival we were greeted with sparkling wine and cool towels, we...More

Date of stay: September 2018
23  Thank A M
Response from Excellence G, General Manager at Excellence Riviera CancunResponded 30 October 2018

Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to celebrate your honeymoon, and for taking the time to share your feedback with the TripAdvisor readers. We are very pleased to know that you were greeted warmly by...More

Reviewed yesterday via mobile

This place is a dream! The service from the staff was impeccable and attentive. The resort and our room was very clean and well appointed! We had a swim up room and it was great. Our room was a little away from the main precinct...More

Date of stay: January 2019
Thank Jemma S
Reviewed 2 days ago

First of all thank you so much to the staff who were incredible. Kind,helpful and friendly. Francisco our housekeeper was so nice and attentive everyday as well as Beatrice who made our lives easy The resort was a dream come true from the room to...More

Date of stay: December 2018
Thank Marthy D
Response from Excellence G, General Manager at Excellence Riviera CancunResponded yesterday

Dear Marthy, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share this review with other travelers. We are very pleased to read that the impeccable service we provide blew...More

Reviewed 2 days ago

Resort was beautiful, service was a 10! Food was a 8/10.room was a 10/10 Pools was super clean, club pool heated! Entertainment 24/7 very good. What can I say great place, Ault only? Mid to older crowd.More

Date of stay: January 2019
1  Thank jeff k
Response from Excellence G, General Manager at Excellence Riviera CancunResponded yesterday

Dear Jeff, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Thank you for adding very generous remarks on the positive sides of your...More

View more reviews
About
Description
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have More unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Sauna
Tennis Court
Wheelchair access
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
440
Price range
US$328 - US$687 (Based on Average Rates for a Standard Room)
Also Known As
Excellence Riviera Maya
,
Excellence Riviera Cancun Hotel
,
Excellence Riviera Cancun Puerto Morelos
,
Excellence Cancun
,
Secrets Excellence Riviera Cancun
,
Cancun Excellence Riviera
,
Excellence Resort Cancun
,
Excellence Riviera Cancun Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
440
Price range
US$328 - US$687 (Based on Average Rates for a Standard Room)
Also Known As
Excellence Riviera Maya
,
Excellence Riviera Cancun Hotel
,
Excellence Riviera Cancun Puerto Morelos
,
Excellence Cancun
,
Secrets Excellence Riviera Cancun
,
Cancun Excellence Riviera
,
Excellence Resort Cancun
,
Excellence Riviera Cancun Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (18,772)
Room & Suite (3,799)
Pool & Beach (3,472)
Dining (1,618)
Business Centre & Event Rooms (67)
Family and Play Areas (55)
Amenities (46)
Nearby
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Questions & Answers
Ask a question
Shannon C
17 January 2019|
Answer
Response from Patrick M | Reviewed this property |
House wines are cheap Chilean. However they have a wine menu that is much better. Truly international selection. Not sure if you can bring your wine to the restaurants but you can certainly have them in your room. I was... More
0
Votes
913tommyl
17 January 2019|
AnswerShow all 4 answers
Response from marcellamariemurray | Reviewed this property |
Yes all of them have dress guidelines that are specified, but its not a big stretch. Some call for Casual elegance versus others that just say casual. Mostly the difference is whether beach wear, shorts, and flip flops is... More
2
Votes
Inspire19108
17 January 2019|
AnswerShow all 2 answers
Response from Sheila k | Reviewed this property |
Never seen anybody wear any jeans. Why would u anyways? Too warm. Nice linen pants I would suggest.
0
Votes
Room Tips
"We had a view of the ocean and the pool...amazing"
slaur10
yesterday
Read review
"Walk out pool side are the rooms to have! Beautiful!"
jeffk268
2 days ago
Read review
"Pool walk out is worth the extra few bucks"
T-P-Barrie
2 days ago
Read review
"Ground floor, walkout to pool."
patrickmF5014HQ
2 days ago
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