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Hotel Marina El Cid Spa & Beach Resort

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Traveller (6003)
Pool & Beach (1618)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“platinum club”(742 reviews)
“murphy bed”(272 reviews)
“cliff jump”(127 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
29 Jul30 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,404)
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Traveller rating
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3,205
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760
281
170
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1 - 5 of 6,695 reviews
Reviewed yesterday via mobile

We really enjoyed our stay. We had a problem with the air conditioner and it was quickly resolved and we was promptly moved to a different room. The staff was helpful and friendly. Our house keeper for our room was OLivia, she was amazing. She...More

Thank Antonette C
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded yesterday

Dear Antonette Thank you so much for your kind words and for your your recognition to our staff for their great labor. I will share your kind words with Olivia, Miguel and, in general, all our staff. Your words make us feel proud of our...More

Hotel's Favourite
Reviewed 27 September 2017

We LOVE El Cid - we became Platinum members in 2013 after meeting the staff, touring the property and eating the fabulous food - we have thoroughly enjoyed every trip and we go 2 times a year - the staff - WOW!!! First, one of...More

22  Thank brucemarygin
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded 28 September 2017

Dear Owners: It is great to read that you spent a wonderful vacation with us again and that you are a member of the ECVC family since 2013. Thank you for appreciating our efforts to please to our guests, as you well commented our staff...More

Reviewed 3 days ago

Overall a great trip. We have committed to El Cid by upgrading to a much larger contract. However, the services and room were of less quality than in the past. We asked for aroma therapy and to fix a poorly working air conditioner, but only...More

Review collected in partnership with this hotel
Thank I5287LQwilliamr
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded 2 days ago

Dear members Let me start by thanking you for your constant preference, and for being already a part of El Cid family. It is a pleasure to read that you have already become part of our Millionaires Club, and that make us feel also committed...More

Reviewed 3 days ago

The landscaping on the grounds was very pretty, the pools were nice and the food was pretty good. The staff was just ok. Very few of them were as courteous as staff at other resorts I’ve been to. Most didn’t seem too interested in making...More

Review collected in partnership with this hotel
1  Thank Kyla O
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded 3 days ago

Dear guest I would like to start by expressing our gratitude for your recent stay, and for your positive comments about our facilities, pools and food. We sincerely regret that your stay was not completely satisfactory, and would like to mention that your feedback will...More

Reviewed 4 days ago via mobile

This was our first stay at Marina El Cid, but we’ll be back! It is an absolutely beautiful resort with the most friendly and professional staff, delicious food, and top notch accommodations. Our 14 year old loved the slide and cliff diving, and we all...More

Thank glosolomon97
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded 3 days ago

Dear guest Thank you so much for your recent stay at El Cid, and for your kind comments. It is very rewarding to read that you had a satisfactory stay, and that you enjoyed the food, entertainment and the accomodations. It would be awesome to...More

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About
Description
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, ...More overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
,
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Spa
Free Parking
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Business
,
Romantic
,
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contac