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Novotel Auckland Ellerslie Hotel

Traveller (83)
Room & Suite (36)
Dining (9)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
1,083Reviews
128Photos
2Q+A
91Room tips
Traveller rating
  • 349
  • 485
  • 170
  • 57
  • 22
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Popular mentions
really enjoyed my stay - everyone was helpful and pleasant, room service food was good, had a drink in the bar which was nice - I was extra time in the morning before checking out which was great for getting some work done. all in all - very enjoyable experience.
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Review collected in partnership with Accorhotels.com
Response from VarnaM5, Guest Relations Officer at Novotel Auckland Ellerslie Hotel
Responded yesterday
Dear Trail20888432236, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our suites and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards,
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This Novotels biggest assets are its staff. We have been really impressed with the service here. From the moment we walked through the door, the reception was warm, genuine and welcoming. We felt like honoured guests. We were asked if we were in Auckland for anything special and
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Response from VarnaM5, Guest Relations Officer at Novotel Auckland Ellerslie Hotel
Responded yesterday
Dear KimsC1444QX, I'd like to thank you for your review on your recent stay with us. I am so glad you had an excellent stay at the hotel and for more reasons than one! I have made note about the breakfast and will make improvements. It is certainly a pleasure to accommodate you with comfortable suites after a long day of sightseeing! I'd love to welcome you back in the future! Warmest regards,
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When my step daughter comes up from Raglan, she stays here, and we always go up and say goodnight to her and the grandkids. Am so amazed at the layout and comfort of the rooms. After the family experienced the hotel they don't stay anywhere else now :)
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Response from VarnaM5, Guest Relations Officer at Novotel Auckland Ellerslie Hotel
Responded yesterday
Dear Cruiser12962477686 Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards,
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We (husband and 4 year old son) arrived at the hotel quite early at 8am of Friday, 8th March 2019. Knowing that check-in time starts at 2 pm, we decided to go somewhere else. We were greeted by a friendly concierge staff (Dallin) upon arrival who took on our belongings to be
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Review collected in partnership with Accorhotels.com
We were very impressed with the level of customer service at this Hotel. We had young woman by the name of Roan ( hope that is how you spell it )who checked us in and who was excellent at her job and very welcoming. The location is great and easy parking along with comfortable
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Response from VarnaM5, Guest Relations Officer at Novotel Auckland Ellerslie Hotel
Responded yesterday
Dear RugbyMadKiwi, would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, Roan and Wayne in particular, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards,
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Executive Room?
Photo provided by managementNovotel Auckland Ellerslie Hotel
Guest room
View from room looking back to Ellerslie Racecourse
Our room (No. 2001)
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Yep the parking is pretty bad, we had to park some way from the hotel in the racecourse grounds. It's free but you gotta walk a bit.
1 vote
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Hi there... in case you are settling your charges on cash, then yes a bond is required. Our policy is full night's accommodation to be paid up front plus $100 per night. Thank you.
1 vote
"Ask for room m the racecourse side"
"Good access to motorway. View and quiet floor at higher level."
"Rooms Level 3, 4, 5 are quieter.."
"We were on the fifth floor and barely heard a thing from anyone around us."
"Higher Rooms have a better outlook"
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PRICE RANGE
US$120 - US$300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel auckland ellerslie hotel greenlaneaccor auckland ellerslieauckland novotel
LOCATION
New ZealandNorth IslandAucklandGreenlane
NUMBER OF ROOMS
147
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