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BEST WESTERN Glasgow Stepps Garfield House Hotel

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592 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Glasgow, United Kingdom
Reviewed yesterday NEW

This was out first time staying in the Garfield, having been at a wedding many years ago and recently 6 of us decided to go to the party night and stay over. The introduction to the hotel, i.e. the receptionist, was very friendly and welcoming with a fast and simple check in process. The hotel has clearly been upgraded to...

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Thank Gus G
Glasgow, United Kingdom
Reviewed 2 days ago NEW

The hotel is nice from the outside and even nicer in the inside, we attended a wedding reception and it was just beautiful. The rooms were small and very dull, the bed was very uncomfy other than this the hotel was average. Also, when booking I called the hotel and got a price however found it much cheaper online at...

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Thank LHendry7
Brighton and Hove, United Kingdom
Reviewed 3 days ago NEWvia mobile

Well what can I say but that this is without doubt the noisiest hotel I have stayed in. Under no circumstances stay in room number 4 as it is situated at the top of the stairs as you enter the first floor. This means that guest on this level pass the door. The very loud music from the parties taking...

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Thank 297Mitch1066
Bradford, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed at this hotel with colleagues on 30/11/16 with work. Rooms are very good.Hotel nice and clean, staff very friendly and helpful. I only.had breakfast which is not an "help yourself" buffet other than the usual cereals etc, I ahd the full english/scottish which was very good. Have stayed here twice now and would definately recommend. Bear in mind...

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Thank Fenners68
Harare, Zimbabwe
Reviewed 1 week ago

Centrally located with great views of Glasgow. Venue hosts a lot of functions. It is clean and rooms cleaned by helpful staff. Enjoyed the soaps (weird) I know but I did and the rooms are exquisitely decorated. Amazing attention to detail. The elderly male reception is was the cherry on top. Pleasant personality.

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Helpful?
Thank MaiTamuda
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear MaiTamuda, Thank you for your most positive feedback regarding your stay with us. I am delighted to hear that you particularly appreciated our decor and housekeeping standards- and Iain, "the cherry on top"! I will most definitely pass on your kind words to our housekeeping team also. We hope to look after you again next time you are visiting....

Reviewed 1 week ago via mobile

From the point of booking in...... to the "goodbye" the following morning.... everything was perfect and nothing was too much trouble. The room was lovely....... the breakfast was delicious and Iain was a pure gentleman. Definitely back.... for every trip in the future. 😊😊😊😊😊😊

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Helpful?
Thank Deborah F
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Deborah F, Thank you for your most gratifying review of your stay with us at the Best Western Garfield House Hotel. It is very pleasing to learn that from checking in, until checking out, all areas and service levels were so well received. I will convey your kind words to all the team, in particular to Iain who you...

Glasgow, United Kingdom
Reviewed 1 week ago

we were at my nieces wedding yesterday and had a brilliant time the meal was first class the staff were all very friendly and helpful couldn't do enough for you, the room was very comfortable and clean and breakfast in the morning was 5 star cant say enough about this hotel would recommend this hotel to everyone

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Thank Sandra M
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Sandra M, Thank you for your positive review of your experience at your niece's wedding. I am delighted to learn that all aspects of the day were so thoroughly enjoyed, and service so well received. Thank you for joining us on Kelly and Brian's special day, and for your unreserved recommendation of our hotel. We look forward to welcoming...

Glasgow, United Kingdom
Reviewed 2 weeks ago

We held our daughters 30th Birthday celebration at the Garfield Hotel at the weekend and I have to say it was a fantastic experience enjoyed by all family and friends. We organised the event pretty much last minute and were lucky to secure a booking so close to Christmas as their other functions rooms had been fully booked. The staff...

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Thank anners2016
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear anners2016, Thank you for your wonderful review of your daughter's special birthday function with us. I am delighted to hear that proceedings went so well, both in the run up to, and on the evening itself. As a team we endeavour to ensure every function is both memorable and special, and in receiving such positive feedback it affirms we...

Glasgow, United Kingdom
Reviewed 2 weeks ago

Last night we enjoyed a lovely meal in your restaurant . The surroundings were very pleasant, the staff most accommodating and welcoming and the food first class. We would certainly go back and will recommend it to friends. As an older group we were delighted that the background music was no so loud that and therefore you could enjoy conversation....

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Thank annette761
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear annette761, Thank you for your review of your dining experience in our Bar&Grill restaurant. I am delighted to hear that you and your party were accommodated and served so well by the team, and that your meal was so thoroughly enjoyed by all. It is important for any background music to create an ambience without being intrusive, to encourage...

Reviewed 3 weeks ago via mobile

On the 14th my family attended the garfield hotel for a family meal for my brothers 50th. The meal had been booked a few weeks before for 12 people and had been given away menus with her to look at what would be on offer. When we arrived for the meal we noticed set menus at the table, when asked...

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Helpful?
Thank David M
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear David M Firstly, please accept my apologies for the experience you had at the Garfield House Hotel and do get in contact at tbreheny@garfieldhotel.co.uk and I will be delighted to organise the dry cleaning of your clothes. In relation to the accident, as I am sure you can appreciate with a human industry, accidents can happen however we should...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Region: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: £42 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Glasgow Stepps Garfield House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive and suites are delightful, and for a reasonable upgrade cost.”
 of 5 bubbles GusG581, 6 Dec 2016 | Read review
“Make sure you book a twin room or room with view of the garden not the car park!”
 of 5 bubbles MaiTamuda, 28 Nov 2016 | Read review
“they are all good”
 of 5 bubbles sandramN3467KR, 27 Nov 2016 | Read review
“if staying at the weekend ask for a room in the new bit of hotel as the functions can be loud.”
 of 5 bubbles , 17 Oct 2016 | Read review
“Don't accept a room at the rear of the hotel! - and check it's clean!”
  • No rest for the wicked!
  • Cleaners not very efficient
 of 5 bubbles davraver, 22 Sep 2016 | Read review
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