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Hilton Garden Inn Manchester Emirates Old Trafford

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Talbot Road Lancashire County Cricket Club, Stretford M16 0PX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (278)
Room & Suite (99)
Dining (47)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 14/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Manchester Emirates Old Trafford
Updated 14/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Stretford
Location
Cleanliness
Service
Value
Travellers' Choice
The Hilton Garden Inn Emirates Old Trafford is a four star hotel at the home of Lancashire Cricket, offering quality and convenient accommodation for business and leisure in Manchester and the surrounding areas. The hotel boasts 150 bedrooms across five floors, with 85 overlooking the world famous cricket pitch, which can be converted to hospitality boxes on match days and for concerts. Start each morning with breakfast at our on-site Garden Grille restaurant or grab a quick snack at the shop. Order evening room service for a truly relaxing end to the day. Located just three miles from Manchester City Centre, Emirates Old Trafford is easily accessible by car and public transport and ideally situated to enjoy local attractions including The Lowry, Imperial War Museum and Manchester United Football Club, which is a six minute walk away. Key features: On-site event space for up to 2,000 delegates On-site restaurant and bar Residents gym 700 free on-site parking spaces.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Taxi service
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Refrigerator
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, French, Spanish, Lithuanian and 1 more
Hotel links
Special Offer:Hilton Honors Discount

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
63Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
575Reviews39Q+A77Room tips
Traveller rating
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  • 26
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Popular mentions
summerseekerforever wrote a review 18 Jun
West Yorkshire, United Kingdom62 contributions45 helpful votes
We decided late in the day to have a Spring Bank Holiday away at the Roses Cricket. We booked a beautiful balcony room for 3 nights with breakfast. At £188 a night, expensive but we were due a treat after being locked in home for a year. My husband loved the English breakfast but the cold breakfast was only a slices of processed ham, cheap salami and cheese. I was very underwhelmed. The maid only cleaned once during our visit. The evening food menu was similar to Wetherspoons but shockingly overpriced and very badly cooked. The Staff were great and approachable To top it all we were overcharged by £50 and it took an 3 emails and a week to sort it out. We didnt feel as if we were valued guests as we have at other Hiltons
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Date of stay: May 2021
Rooms
Location
Service
Room Tip: Balcony rooms are special
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Response from Matthew Porter, Other at Hilton Garden Inn Manchester Emirates Old Trafford
Responded 2 days ago
Dear summerseekerforever, Thank you for your comments and review. I am sorry to hear you had some issues while here and hope that you mentioned these to the team to allow them to make it right for you. I have passed on your comments to the Head Chef about your review of the offerings. As with all Hiltons world wide we now have a Clean Stay programme in place which means we no longer service the Guests rooms daily unless requested to do so. We want your room to be your safe space while here and will only enter your room when asked to do so. I believe the £50 you are speaking about is a pre authorisation for "extras" as it is a authorisation and not a charge this are released as soon as you check out these do take between 3-5 working days to complete and depends on how your bank process these. I hope that you do return in the future. Kind regards Matthew Porter Deputy Hotel Manager
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jamie h wrote a review May 2021
Bristol, United Kingdom13 contributions19 helpful votes
Hotel's Favourite
Where do I start? from the very first minute we walked through the door staff were welcoming and helpful. I've stayed in this hotel for around 9 weeks with a group of around 30 of us and Malcolm, Beth and all the staff are the best I've ever came across for their care approach. We had breakfast and an evening meal. Breakfast was very good considering I was vegetarian, they had an option for my dietary requirements. However if I do have to be honest, the evening meals were slightly disappointing for a vegetarian, the menu very repetitive and sometimes when I put in the dietary box I didn't like the option on the menu, it didn't get seen, meaning I had to order a takeaway as an alternative. Beds very comfortable, room had all the facilities you could want, shower very spacious however the water pressure could be improved slightly. If you are staying I recommend the cricket pitch view room as it is stunning I would recommend anyone visiting Manchester to stay in this hotel because you won't be disappointed.
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Date of stay: March 2021Trip type: Travelled on business
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Response from Matthew Porter, Other at Hilton Garden Inn Manchester Emirates Old Trafford
Responded 4 weeks ago
Thank you jamie h, We have loved having you with us for the extended time. Lovely to see people in and around the Hotel again. We are happy you enjoyed your stay with us and I will pass on the comments to the Team about missing the information you provided and also the options available for you. I will pass on your comments to Malcolm and Beth also. We hope that you can come back for leisure next time and enjoy a bit of cricket also. Kind regards Matthew Porter Deputy Hotel Manager Kind regards Matthew Porter Deputy Hotel Manager
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Phoenix007London wrote a review 16 Jun
London13 contributions6 helpful votes
Stayed here for the second time last time I stayed was 2019. On arrival I asked if my room could be changed to a pitch facing room which the hotel accommodated. What a view it was, I could see the Sri Lankan cricket team practising on the pitch ready for their upcoming game for this coming weekend. Breakfast was good and had accommodated for vegetarian breakfast which is good. Rooms are clean. Found the pressure of the shower to be low which could be better. Staff were polite. Shout out to Malcom (apologies if name is not correct) who was the night Manager who changed my room as the bed and towels and tea and coffee facilities were not replenished etc which I didn’t realise because of covid you have to let them know if you want the housekeeping to come and clean your room. The manager apologised for not letting us know and gave us bottled water as a sorry. Was pleased they changed the room. Free parking car park can get busy of an evening but great that it’s onsite.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Matthew Porter, Other at Hilton Garden Inn Manchester Emirates Old Trafford
Responded 2 days ago
Dear Phoenix007London, Thank you for your lovely review and comments. We are so happy to hear you enjoyed the Hotel again and the special shout out to Malcolm we will pass on your comments to him. Yes you are correct as part of Hiltons Clean Stay procedures we no longer service every room every day unless asked to do so. As your room is your safe space while staying with us we will only ever enter your room if you ask us to do so. You will find this will all Hilton's world wide that you now need to request Housekeeping. Again we hope to see you soon. Kind regards Matthew Porter Deputy Hotel Manager
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netttie wrote a review 7 Jun
Morley, United Kingdom287 contributions61 helpful votes
+1
Stayed here one night lovely hotel, had a balcony pitch view room, there was no cricket on but it was sunny and nice to sit out. Room had aircon,fridge,safe, radio alarm clock,iron,ironing board,big tv large shower tea tray with kettle. I found the bed a bit hard but thats my preference. Breakfast was plentiful and service attentive couldnt do enough for us Would definatly stay again
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Matthew Porter, Other at Hilton Garden Inn Manchester Emirates Old Trafford
Responded 1 week ago
Dear netttie, Thank you for the lovely review and comments. So happy you managed to enjoy some sunny weather on one of our pitch facing balconies and that you enjoyed your stay with us. We will pass on your comments to the Teams and with me hope you will return to us again soon. Kind regards Matthew Porter Deputy Hotel Manager
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Ben R wrote a review May 2021
Formby, United Kingdom9 contributions2 helpful votes
An amazing stay. Wanted to go away for the night with my friend as it’s been too long since I stayed away on a short break. Fantastic room with a balcony over looking the Emirates Old Trafford Cricket Ground. Thank you very much. It’s fabulous to be in a hotel again. Will be returning again soon
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Matthew Porter, Other at Hilton Garden Inn Manchester Emirates Old Trafford
Responded 2 weeks ago
Thank you benrP7135XU, We are so happy you had an amazing time with us recently and that you and your friend have managed to meet up here. We hope you manage to come back for a longer stay with us again. Kind regards Matthew Porter Deputy Hotel Manager
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PRICE RANGE
US$89 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater ManchesterTraffordStretford
NUMBER OF ROOMS
150
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Frequently Asked Questions about Hilton Garden Inn Manchester Emirates Old Trafford
Which popular attractions are close to Hilton Garden Inn Manchester Emirates Old Trafford?
Nearby attractions include Old Trafford (0.5 miles), Emirates Old Trafford (0.05 miles), and Barton Swing Aqueduct (0.4 miles).
What are some of the property amenities at Hilton Garden Inn Manchester Emirates Old Trafford?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Manchester Emirates Old Trafford?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Manchester Emirates Old Trafford?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Manchester Emirates Old Trafford?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hilton Garden Inn Manchester Emirates Old Trafford?
Conveniently located restaurants include Harry Ramsden’s Castlemore Retail Park, Cafe Football, and Tibetan Kitchen.
Are there opportunities to exercise at Hilton Garden Inn Manchester Emirates Old Trafford?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Manchester Emirates Old Trafford?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Manchester Emirates Old Trafford offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Manchester Emirates Old Trafford?
The staff speaks multiple languages, including English, Spanish, French, Turkish, and Lithuanian.
Are there any historical sites close to Hilton Garden Inn Manchester Emirates Old Trafford?
Many travellers enjoy visiting Clayton Hall Living History Museum (4.7 miles), Ordsall Hall (0.9 miles), and Victoria Baths (2.9 miles).