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Stoke by Nayland Hotel, Golf & Spa

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Stoke by Nayland Hotel, Golf & Spa
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745 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Colchester, United Kingdom
Reviewed 2 days ago NEW

Have reviewed this before as a guest for a party and was not very impressed. However, this time stayed with a friend for a girly catch up and had a much better experience. The hotel room was lovely & spacious, very clean and well equipped. The staff were all extremely helpful, friendly and pleasant. ( previous had felt the staff...

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Helpful?
Thank Skara7691
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hello, Thank you for taking the time to review your stay here at SbN. We value all feedback and ensure it is all passed on to the relevant departments for reference and training. We're so pleased to hear you had a better experience with us this time around and we hope to welcome you back again soon! Kind regards, Emily

Reviewed 3 days ago NEWvia mobile

Stayed here on a Friday night on a Groupon deal. Check in was quick and efficient. Our Club Double room on the ground floor was spacious and spotless. Very large super king bed, which I personally don't like, but still very comfortable. I had booked my partner in for a massage & she said it was one of the best...

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Helpful?
Thank jga023
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hello, Thank you for taking the time to review your stay here at SbN. We value all feedback and pass on comments to all the relevant departments for reference and training. We're so glad to hear you and your wife enjoyed your stay. We look forward to welcoming you back again soon! Kind regards, SbN

Maidstone, England, United Kingdom
Reviewed 3 days ago NEWvia mobile

Nice hotel large very clean rooms. Comfortable beds. They have a health club which is complimentary if you are staying there. The food in the bar was ok not amazing. All in all I would return next time with my swimming costume.

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Helpful?
Thank Carol H
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hi Carol, Thank you for taking the time to review your stay here at SbN. We will pass on your comments to all the relevant departments for feedback. We look forward to welcoming you back again soon. Kind regards, SbN

Houston, Texas, United States
Reviewed 6 days ago NEWvia mobile

I took my husband to this hotel for his birthday as Groupon were offering a special deal which was great value for money. £79 for a Friday nights stay with breakfast. It was the Fleece Jazz evening too and the kind gentleman who runs it let us in for £10ea instead of £16ea as we were a bit late after...

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Helpful?
Thank Valerina2013
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hello, Thank you for taking the time to review your stay here at SbN. We appreciate all feedback and pass comments on to all departments for reference. We're so glad to hear you enjoyed your stay with us, and we look forward to welcoming you back again soon. Kind regards, SbN

Newmarket, United Kingdom
Reviewed 1 week ago

Lovely visit as always.came for our9th wedding anniversary as we do every year.but spoilt by a chef who would not serve me bacon in the evening with my cheesy chips as he said he needed it for breakfast.also a 25min wait for poached eggs in morning and had to ask twice for them.only two other diners in restaurant at time.

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Helpful?
1Thank marionmillsuk
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hello, Thank you for taking the time to review your stay here at SbN. I'm sorry to hear your experience in the restaurant was not as expected. We do appreciate all feedback from guests, and pass on comments to all the relevant areas of the business for improvement and training. Kind regards, SbN

Colchester, United Kingdom
Reviewed 1 week ago

Was invited by friends to celebrate their belated birthday and Christmas, me and my wife attended the Christmas street party night. On arrival was directed by friendly, professional receptionists that's where the good ended. On entering the room was meet by a scruffy dressed barman and on commenting on his dress was bluntly told its the street party?? What for...

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Helpful?
Thank jamesosullivan1979
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hello, Thank you for taking the time to review your experience here at SbN. I'm sorry to hear the evening was not as you expected. These particular Christmas parties were 'street party' themed, with the idea of being a more relaxed alternative to our formal Christmas party nights. The staff attire, food, layout of the room etc was all intentionally...

Chelmsford, United Kingdom
Reviewed 2 weeks ago

My friend and I spent our Christmas break here and had a very relaxing time. The food was excellent, all staff were friendly and very helpful. Our rooms were well appointed and comfortable, particularly the beds! The location offers various popular places to visit if you want to get out and about. Although we didn't make use of all the...

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Helpful?
Thank Margaret W
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hi Margaret, Thank you for taking the time to review your stay here at SbN. I'm so pleased to hear you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, SbN

Melton Mowbray, United Kingdom
Reviewed 2 weeks ago

First impressions were good. Nice reception and a quick check-in. The accommodation wing is in desperate need of refurbishment and is nowhere near the standard of the rest of the place. We had a junior suite which was spacious and clean but just out dated. You needed binoculars to see the TV from the bed. The food and the service...

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Helpful?
Thank Steve R
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hi Steve, Thank you for taking the time to review your stay here at SbN. I'm sorry to hear you were disappointed with aspects of your room and breakfast. We pass on all feedback to the relevant departments for training and improvement. I am glad to hear you enjoyed your break overall, and we hope to welcome you back again...

Reviewed 4 weeks ago

I've had 2 visits here recently. The 1st was for a spa day that was purchased for me by my partner. In general the service was ok but the massage felt rushed and was not the best. Today we returned for Christmas lunch which was booked online & confirmed by email. However when we arrived there was a lot of...

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Helpful?
Thank Glen H
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hello, Thank you for taking the time to review us, we pass all feedback on to the relevant departments. I'm sorry to hear your experience in the Spa and restaurant was not up to your expectations. I can assure you that your comments will be passed on to the relevant departments for improvement. Kind regards, SbN

Reviewed 4 weeks ago

Took family here for Festive Sunday Lunch, it was fantastic! Staff very attentive and helpful, food was excellent everything was cooked to perfection and fresh and HOT, the experience was just brilliant!

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Helpful?
Thank Eddie S
SBNHotel, Marketing Executive at Stoke by Nayland Hotel, Golf & Spa, responded to this review

Hello, Thank you for taking the time to review your Sunday lunch here at SbN. We value your feedback and pass on all comments to the relevant departments. We're so glad to hear you enjoyed your festive Sunday lunch with us! We look forward to welcoming you back again soon. Kind regards, SbN

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star award-winning Stoke by Nayland Hotel, Golf & Spa is situated in 300 acres of rolling countryside, in a designated Area of Outstanding Natural Beauty (AONB). The hotel is ideally positioned in the middle of the Ipswich, Bury St Edmunds and Colchester triangle and is only 45 minutes from the M25 and Stansted Airport. The hotel offers 80 contemporary hotel bedrooms and a wide range of facilities including, the 2 AA Rosette Lakes Restaurant, two 18-hole Championship golf courses and driving range, nine function rooms offering superb views over Constable Country ideal for weddings, celebrations and conferences and a hi-tech fitness centre. There is also a luxurious spa within the hotel, where you'll find a heated indoor swimming pool with spa temple, sauna, steam room, exotic Rasul and Hammam treatment rooms, a bistro and a whole range of health and beauty therapies on offer. There is extensive free parking, free Wi-Fi available throughout the hotel and the Pippin Shop onsite provides all the essentials you may require plus an array of handmade gifts. Stoke by Nayland Hotel, Golf & Spa also offer a number of self-catering luxury lodges on site, which enjoy all the facilities of the hotel but with a private area to escape to. ... more   less 

Additional Information about Stoke by Nayland Hotel, Golf & Spa

Address: Keepers Lane, Leavenheath, Babergh District CO6 4PZ, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Leavenheath
Price Range: £79 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Stoke by Nayland Hotel, Golf & Spa 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Stoke By Nayland Hotel, Golf Hotel Leavenheath
Stoke By Nayland Hotel, Golf And Spa
Best Western Colchester
Colchester Best Western
Stoke By Nayland Hotel, Golf & Spa Leavenheath, Suffolk, UK
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Questions & Answers

Here's what travellers have asked, with answers from Stoke by Nayland Hotel, Golf & Spa staff and other travellers.
1 question
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Lowestoft, United Kingdom
11 months ago

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Questions? Get answers from Stoke by Nayland Hotel, Golf & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors seem quieter”
 of 5 bubbles 165margaretw, 4 Jan 2017 | Read review
“Avoid room 101 if you want a quiet night.”
 of 5 bubbles MaldonDW, 5 Dec 2016 | Read review
“We didn't stay here”
 of 5 bubbles MichaelW742, 21 Nov 2016 | Read review
“Typical squeeze as many rooms as possible in”
 of 5 bubbles RobertEssex, 1 Nov 2016 | Read review
“Insist on one with air-con in summer”
 of 5 bubbles RicketyBedford, 26 Sep 2016 | Read review
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