Santa Fe Beach Club
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About
Looking for a place to stay in Santa Fe? Then look no further than Santa Fe Beach Club, a family-friendly resort that brings the best of Santa Fe to your doorstep.
Santa Fe Beach Club Hotel is a family-friendly resort offering air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.
The resort features 24 hour front desk. Plus, guests can enjoy an on-site restaurant, which has made this a popular choice among travellers visiting Santa Fe. For guests with a vehicle, free parking is available.
While in Santa Fe be sure to experience local burritos favourites at Bantayan Burrito Company.
We’re sure you’ll enjoy your stay at Santa Fe Beach Club as you experience everything Santa Fe has to offer.
Location
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We had two family rooms and we were all very happy (5 of us in total). The food it really really good, all the meals were excellent and the scallops are a must, as well as the halo halo, the Bar there is nice and some great drinks before you head out to town is a nice way to start the evening.
Plenty of room and seating on the beach though the wooden beach lounges are old and not that comfortable, the sea is very shallow and safe as well with little current and you can go for some lovely walks and watch the fisherman land their catch in the morning.
Also there is hot and cold drinking water available 24/7 from the self service water in the reception area.
Would highly recommend this place, would happily stay again in the future
Keep up the good work!
1) The short road taking you to the hotel was very rough (needs to be paved, especially if you are taking a tricycle, it can be very uncomfortable).
2) You arrive at the property, in front of a very worn out looking gate, then you walk a short distance to the hotel, but was greeted by a not so welcoming sight of junk car(s) on the back of this old house (not sure if house was abandoned. Removing that pile of junk would help to welcome guests to a better sight.
3) Hubby and I were in a cottage closer to the water, and it was nice, but very outdated, and could use a bit of tlc, especially the bathroom. The other cottages were fine however. These are not huge, and could easily be addressed. On a good note, staff were very friendly and helpful which was a plus.
Overall, we had a good stay, and had fun even when the weather was not fully cooperating. The beach was littered with seaweeds and trash, washed out to the beach due to the weather (totally something that hotel can control). I tried loading photos, but for whatever reason, site wouldn’t let me.
An effort to serve Breakfast options that aren't highly processed. Filipino classics done right their Tapa, chorizo patty, crispy danggit labtingaw were so good with sufficient serving sizes. The snacks options are well thought of from filipino to western. The corned beef steak was really good!
The rooms were modern and clean. The location is near port and aesthetic vibe is instagrammable especially the renovated sections.
It’s not a good first impression, the entrance road is unpaved and full of pot holes.
The food is ok but many items on the menu were unavailable, the staff are friendly but wait times are too long, we waited over 1 hour for dinner main course to arrive. On one occasion we were seated in the separate breakfast room (to avoid the flies) and there were rodent droppings on the floor, this was concerning with a toddler in our family. When reported the area was swept up.
There were several issues with the room that although reported were not fixed. There was no hot water for the duration of our stay. This was investigated by the hotel who advised that this was due to low water pressure but not addressed meaning we had to shower and wash in cold water not ideal for our young toddler.
There was a rodent issue with the room. Rodents could be heard in the walls and roof spaces at night and during the day, again this was reported to the hotel but nothing was done. This happened towards the end of our stay and decided it was not worth the hassle changing rooms or hotel but more concerning is that the hotel still intended to put the next guests into the room without fixing any of the reported problems.
Overall avoid this place.
this private resort has a lot to offer to its paying guests. when given another chance, i would maximise my stay and spend a couple of nights next time.
We’ve been locally traveling since January this year (actually, since I was 6 years old, lol!) and I have so many things to share with you as soon as I have the time. And now that I finally have a couple of minutes to spare from my busy life as a mom, an entrepreneur, a homemaker, a traveler, I feel that this negative review we have of Santa Fe Beach Club Ogtong Cave’s Restaurant deserves a much-needed attention.
So we’ve been touring Bantayan Island in Northern Cebu for a couple of days when we decided to spend a day at Santa Fe Beach Club Ogtong Cave. It was part of an island tour we did one day but because we arrived at the place at almost 4pm, and the resort is open only to Day Tour guests from 8am-4pm, we decided to just come back another day so we can make the most out of their P200 entrance fee per person (children 0-2 years old are free of charge).
So that’s what we did. We came to Santa Fe Beach Club Ogtong Cave in our swimming attire. We didn’t bring any towels with us since we didn’t have any coming to this island and towels are provided for at the resort we were staying at anyway (St. Bernard Beach Resort); food and drinks are not allowed inside which was okay because we were excited to try their menu.
The first thing that stressed me a bit including Mahal was their sign outside the open-air restaurant that says wet clothes are not allowed inside (too bad I wasn’t able to take a shot of it as we were hungry and busy taking care of Tuz at the same time). We’ve stayed at so many resorts during our lifetime ranging from 5-star to budget resorts and this is the first time we saw a rule like this. It’s a beach and swimming pool and cave pool resort and yet they don’t allow their guests who are mostly wet inside their open-air resto??? Go figure! They don’t even rent out towels for walk-in guests like other resorts do.
After some time, I tried to relax. Sige, their property, their rules (even if we paid P200 each to supposedly enjoy our time at their place). I dried myself a bit under the sun before going up the steps leading to their resto. Then I asked for their menu. The first three choices that we liked were:
pork steamed rice
chicken steamed rice
breaded pork chop
So I ordered those.
Then the waitress said that if I want the steamed rice, I need to choose only 1 flavor. I said “sorry but I don’t get it. My partner wants pork and I want chicken. Why are you the one choosing what food to order? Is it not available?” After a lo-ong conversation clarifying my order, it turns out that a lot of other guests also ordered pork steamed rice and it’ll be easier for them to cook it all in one go rather than cooking another flavor that only I ordered. In short, their cook is lazy! Aren’t restaurants supposed to cook one order one at a time? Why are they insisting to mass produce all the orders? This is not a carenderia (local cafeteria) nor fast food like Jollibee! I am ordering from a supposed restaurant, right?!
I still managed to insist on what I want but they said it will take some time. It’s been 38 minutes since I ordered a small serving of their rice topping. Minutes continue to tick by and nothing… no food yet.
Another thing, since we’re all wet, we can’t eat inside the restaurant (no wonder nobody’s eating inside!) They have tables and chairs all over the property but I will have to be the one to bring the food where we want to eat with a deposit of P50.00. The restaurant is far away from all the other tables and chairs littered at their resort! Grabe, they’re not even bringing the food to us! It’s slow food, with no kind service whatsoever. And we have to return the plates to them so we can get our deposit back. Magsara na kayo uy! Are you a beach resto? Buti pa sa carenderia in all other beach resorts we’ve been to (Boracay included), the owner brings the food to the guests.
After almost an hour, someone approached me and told me that our food was ready and that we can go get it. Why all the effort to go from the restaurant all the way to where I was just to tell me that? Why didn’t he just bring the food to us??? So we had to walk all the way from where I was which was very far from the restaurant, all the way there and by the time Mahal was at the entrance of their resto, he wasn’t allowed to enter because his clothes were still wet!!! What a stupid rule! So, of course, he got hot-headed and the staff just chuckled at him! So disrespectful! Does the management of Santa Fe Beach Club Ogtong Cave even know this??? Was it their idea to implement such rules? OMG!!! What horrible service they have!
Oh, and we noticed that they have a lot of staff who are not even doing anything! Their swimming pool is not very clean and the Ogtong Cave per se smells weird. Then there was this one baby, probably about a year old, who is just wearing a cotton tank top and shorts who was not allowed in the pool because the poor baby is not wearing a proper swimming attire. OMG!!!
I will never go back to this place again! I wanted to relax and enjoy my time with my family but instead, they give you STRESS because of their NO SERVICE! I will never recommend this to anyone unless you want to be stressed! No wonder it took me 12 years to come back here!!! Their service must have always been terrible and I just forgot. Well now I’m writing it all down here on my blog so I won’t forget. Very poor and stupid service!!! NO TO SANTA FE BEACH CLUB OGTONG CAVE’s RESTAURANT! NO TO SANTA FE BEACH CLUB OGTONG CAVE! PERIOD!
"Don't bring take out home and expect them to microwave for free. They charge for that. "Read full review
"Ask for that free pass to Ogtong Cave and Sandira Beach and it will make your trip more memorable. Wifi is not that reliable so forget work!"Read full review
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