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Holiday Inn Express Trincity Trinidad Airport

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297 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Albany, New York
Reviewed 2 October 2014

This is a nice, clean motel situated right off I-25 with great views of the distant mountains.. Despite the proximity of the Interstate, very little traffic noise penetrated into the room. Even though my sleep is easily disturbed by noise, the traffic noise was muted enough that I was easily able to get to sleep. If you're willing to sacrifice...

1Thank Rich R
West Virginia
Reviewed 24 September 2014

Typical U.S. style Holiday Inn Express. Not an Island cheap copy.. Much higher priced than the same hotel would be if it was in the US, but that is typical of the Caribbean. This is in an area that is safe and clean, but barren of anything interesting around it. This area will someday be a busy area, but right...

3Thank FlyboyWV
New York City, New York
Reviewed 23 September 2014

This resort was the perfect location. You really can’t go wrong, close to the main driving roads.. The hotel was nice and clean. The staff was very attentive to my needs. The hotel was close to restaurants, shopping, ect. I was there for a Christian Singles Retreat, but, I would recommend this hotel to anyone who wants to come and...

1Thank Xquizit
High Desert
Reviewed 4 September 2014

The hotel itself was as good as any Holiday Inn Express but unfortunately you are unable to walk anywhere. You must use the shuttle or a taxi to get anywhere to eat out or see anything or do any shopping. Other than that, I would definitely stay here again and make better plans ahead of time knowing about the distance...

1Thank Landylady50
Magnolia, Texas
Reviewed 30 August 2014

I've stayed here before and have reviewed it before. The rooms are fine, no problems at all. Staff is good. The only problem is that if you're hungry, you've got to get a ride and a pick up to and from the Trincity Mall, which the hotel is happy to do, assuming that it's still open when you arrive in...

2Thank Ray2k
IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Ray2k, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our rooms and staff. However, we’re sorry we fell below your expectation regarding dining options. We will look into this concern. I assure you the feedback of our hotel will be...

Roselle, New Jersey
Reviewed 21 August 2014

If you are in transit to another destination, it serves the purpose. It is about 10 minutes from the airport. It is surrounded by vacant land...... maybe there is a development plan in progress, but at the moment there is nothing nearby. The hotel provides transport to a nearby mall for their guests. Front desk was unfriendly and rude(possibly he...

Thank Bernie029
IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Bernie029, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our shuttle service. However, we’re sorry we fell below your expectation regarding front desk customer service and room service which was unacceptable. We will address these concerns. I assure you the...

San Juan, Puerto Rico
Reviewed 19 August 2014

As with all Holiday Inn Express, you get just the facts! Clean, comfortable, efficient. Here you will not find fancy lobbies, lavish restaurants, casinos, etc. If you are in Trinidad for business, this is the place. Located across the highway from the Piarco International Airport and just minutes away from several of the industrial parks and areas, you can bypass...

Thank JamesB191202
Reviewed 11 August 2014

This hotel offers a great opportunity for a nice family weekend getaway. Rooms are clean and comfortable and the breakfast is quite good considering the hotel chain. Our only issue was the delayed check-in which was about 2-2.5 hours late. We only received an apology on check-out. They claimed the delay was due to the fact that we wanted all...

Thank Zaid C
IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Zaid C, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. We work very hard to ensure our guests receive the very best service we can provide each and every day. While we are pleased with your positive comments with our accommodations and breakfast, it is disappointing to know we...

Port of Spain, Trinidad
Reviewed 5 August 2014 via mobile

Check in is at 2pm our rooms were not ready until 3:45. Even at this time we still had to wait for towels and a baby crib. Carpets need to be cleaned. Pool needs to be cleaned. Cameras around hotel, 1 was missing on the north eastern corner while the one on the north western corner had a wasp nest...

1Thank Rikslc
IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review

Dear Rikslc, Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly. Once...

Kingstown, St. Vincent
Reviewed 5 August 2014

My stay there was excellent. This hotel is the best in its class located nearest to the Piarco International Airport. The room was clean and comfortable. The bathroom was well equipped. I definitely would stay here again.

Thank WSmythe

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Trincity, Trinidad. We are pleased to offer you a 100% non-smoking Hotel.This attractive, recently built hotel is conveniently located 3 minutes from the Piarco International Airport, just 30 minutes from the capital city Port of Spain. We offer a complimentary shuttle service which runs from 4.00 a.m. to 12 midnight. Situated within a growing urban development with an 18 hole PGA Championship Golf Course, Premier Shopping Mall and Multiplex Cinema, this property features 82 beautifully appointed guest rooms and suites and is ideal for business or pleasure. The hotel offers a complimentary Express Start breakfast along with the most up to date amenities and facilities including an outdoor swimming pool, facility, fitness center, business center and free high speed Internet access throughout the hotel! Stay Smart at the Holiday Inn Express Hotel & Suites Trincity, Trinidad and experience this new hotel with exceptional views and outstanding service and amenities. ... more   less 

Additional Information about Holiday Inn Express Trincity Trinidad Airport

Address: No. 1 Exposition Drive, Trincity, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Trincity
Price Range: £121 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Trincity Trinidad Airport 3*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Trincity Trinidad Airport Hotel Trincity
Holiday Inn Trincity
Holiday Inn Port Of Spain
Port Of Spain Holiday Inn
Holiday Inn Express Trincity Trinidad Airport Trinidad And Tobago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Trincity Trinidad Airport staff and other travellers.
7 questions
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When, I arrived at the hotel, there was a long line at the check in desk, Finally when I reached to the counter and spoke with Natalie, Guest Service Attendant who told me my room was not ready, I accepted her response and she told me wait in the lobby and she would call me when my room is cleaned. I waited for 4 hours, I finally went to the counter and spoke another associate Wayne, who was extremely friendly, provided me with a room and he said this room was always available, I believe I was being discriminated by Natalie which is an offense. and is not accepted by the IHG Brand please take action on her. She also scorned me by the way she looked at me.

The room condition was missing Holiday Inn Express, amenities such as shampoo, in-room safe, ironing board and iron , conditioner, robe and alarm clock. The Telephone in the room was very ancient and was not working effectively. The air condition was the worst experience, it made a lot of noise during the night and day when I turn it on, many guests were complaining about their air condition as it was not only mine making that noise, they should replace the air conditions in all rooms please. The carpet in my room had a musty scent, when I raise up the carpet, I saw moving insects on my last day before check out, this hotel needs to change it's carpet in the halls and rooms. The sheet in the room had an awful scent and the pillows were uncomfortable, it was really hard. The bathroom had black dirt in it and needed to be clean and it has a old shower and the handle was not working good either.

Around 9 P.M, I went to use the washroom in my hotel's room and saw a female housekeeper, in my toilet , while I had a '' DO NOT DISTURB SIGN'' on the door knob which she failed to respect and honor . Her response was, I am just cleaning the room and washroom. I asked her how come she had access to my room because the door was LOCKED, She was quite disturbing. Her response was I am just doing my job. The next morning, I went checking in my wallet for my money and notice money is missing and the female housekeeper was the only person besides me had access to my room.

She stole $100 dollars from me, I am asking for her to return my money please, i did make an official complain to the front desk, who made note of it, but when i was checking out, i asked for an update, but they told me the manager was not there.

The breakfast, was limitless, there was not a variety, the hotel has a poor breakfast menu which needs to be revised internally and externally, on some days, I had to purchase breakfast outside of the hotel although it suppose to be free as an amenity by the Holiday Inn Express Brand, this was very inconvenience to me as a guest, the chairs and table are very old in the restaurant and needs to be upgraded, and the air condition unit in the Breakfast Restaurant was not working well at all. It was extremely hot. The breakfast is the same thing all day, needs to change the menu please, I am pleading.

I would like the housekeeper to return my money or let IHG repay me the value of $100 of IHG Points as a form of compensation. Please take action on this employee at the hotel and the hotel for not living up the Holiday Inn Express Brand, the Breakfast Restaurant had no napkins kindly note this.As, an IHG Rewards Member, I feel so disgrace, as I am always being loyal to the brand, I think I am changing the Marriott Rewards if no resolution is met with both parties.

over a year ago
Brooklyn, New York
3 months ago
New Orleans, Louisiana
over a year ago

See all questions (7)

Questions? Get answers from Holiday Inn Express Trincity Trinidad Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a Suite but it was still old and and felt dirty”
KevinRawlings, 19 Apr 2017 | Read review
“I have stayed in a number of different rooms, they were all fine.”
MikeA880, 13 Mar 2017 | Read review
“upgrade to a suite if you are staying longer”
891travelling891, 25 Jan 2017 | Read review
“Don't accept rooms at the 1st floor. Kitchen smell filtered inside the rooms early in the morning.”
398hectorp, 19 Dec 2016 | Read review
“First floor rooms are easiest for access to the pool and exercise room.”
TonyL946, 25 Nov 2016 | Read review
5 of 5