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Mount Richmond Hotel

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Mount Richmond Hotel
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119 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 2 days ago NEW

OK place, the restaurant served good meals, and the setting around the pool was pleasant. Great service from all of the staff who were keen to please. Only one plug in the actual room, place is getting older.

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Helpful?
Thank Aaron C
Miami, Florida
Reviewed 3 weeks ago via mobile

The hotel is under new management and they say things will improve. The building is in need of upgrading. The lift was broken so we had to climb two flights of stairs to get to our room. The signage for the in house restaurant is non existent so we ended up going down to the ground floor and going up...

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Helpful?
Thank nelliekellett
GarethJ2, General Manager at Mount Richmond Hotel, responded to this review

Hello Nellie, Thank you for your feedback. We have been investing heavily in renovating the hotel over the past 18 months and this is ongoing. All our rooms and facilities are accessible without using the stairs. You bring up a great point regarding the signage for the restaurant. Now as well as providing the layout map of the hotel on...

Reviewed 4 weeks ago via mobile

Pool and restaurant area had been booked for a party so not accessible to other guests and party noise and loud music meant that guests in rooms were subjected to this - this is far to small a hotel to be booking this kind of event. We left to get dinner elsewhere and front doors were locked when we returned...

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Helpful?
Thank Buckeylisttravels
Gareth J, General Manager at Mount Richmond Hotel, responded to this review

Thank you for your feedback. Large scale room refurbishments and property upgrades have been ongoing over the last year and will be completed in the next few months, including the corridor carpet. Our primary goal has been to improve the standard of rooms. Two out of three waves of which are now complete and being enjoyed by our guests. The...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

The bed was good and great wifi but the place was abit run down and we could hear everything outside the room not what it looked like in the photos The staff were great especially the big guy at the reception

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Helpful?
Thank Roni Y
Gareth J, General Manager at Mount Richmond Hotel, responded to this review

Thank you for your feedback. Our renovation work has been ongoing since taking over the business 18 months ago and has been very well received by our regular guests thus far. This work will be completed over the next few months. I do hope you will return some time soon to enjoy the improvements

Reviewed 5 weeks ago via mobile

Clean rooms comfy beds. Great staff. Good value for money. Great little restaurant too. All the amenities you will need & a handy location. Will definitely recommend if you like the smaller no fuss hotels with good service.

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Helpful?
Thank Hana H
Gareth J, General Manager at Mount Richmond Hotel, responded to this review

Thank you for your feedback Hana. It is very pleasing to hear you enjoyed your stay. We hope to welcome you back again some time soon

Perth, Australia
Reviewed 9 January 2017 via mobile

Not worth the $$ Place is quite run down I have no idea how it has been recently renovated because it doesn't look like it!! Dodgy characters coming in and out of hotel, prostitute and someone wondering around car park. Pros: bed was comfortable with clean sheets. Great Tv channels & wifi

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Helpful?
Thank Monriqui
Auckland, New Zealand
Reviewed 11 December 2016

We held a 2 day workshop at Mt Richmond Hotel in December 2016, a very busy time of year. Unfortunately a lot of people arrived (that hadn't RSVP'd) but Michelle Falakoa and her colleagues at MRH were approachable and managed this with class and professionalism. Nothing was a problem, they had a contingincy plan and I was so grateful for...

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Helpful?
Thank danellemclellan012
Hobart
Reviewed 1 December 2016 via mobile

While the hotel was relatively basic, it was clean and comfortable. The king bed was brilliant and free wifi was an excellent bonus. The restaurant was also lovely, and well priced. We enjoyed our stay!

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Helpful?
Thank zoef92
Reviewed 29 November 2016

Very clean and tidy but a little rough around the edges (ie there was white stuff on the carpet...like chalk?} Found it hard to sleep properly, for even though the beds were clean and comfy the noises from outside and the next room and corridor kept us awake.

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Helpful?
Thank Liz G
Manawatu-Wanganui Region, New Zealand
Reviewed 20 November 2016

To some up this hotel extremely poor, it is very run down, untidy, key card does not open the outer door, rooms are very small and out dated and most of all untidy. I would not ever stay there again. And the cost was over the moon for its condition :(

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Helpful?
Thank macc2177
GarethJ2, General Manager at Mount Richmond Hotel, responded to this review

I am very sorry to hear you did not enjoy your stay. I do encourage all our guests and guests of any establishment to notify the management of any issues, such as with your key card, at the time so we can rectify it there and then. We do have a very large number of frequent return guests that are...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
4 Star hotel, recently refurbished, just 10kms from Auckland city centre and 15kms from Airport. 8 conference/function venues & wedding facilities for up to 200 guests. Restaurant & Bar. Swimming pool, Spa & Gymnasium. Broadband internet throughout. Great food, great facilities and friendly staff. ... more   less 

Additional Information about Mount Richmond Hotel

Address: 676 Mount Wellington Highway, Mount Wellington 1062, New Zealand
Region: New Zealand > North Island > Auckland Region > Mount Wellington
Price Range: £72 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount Richmond Hotel 4*
Number of rooms: 44
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Also Known As:
Mount Richmond Hotel Auckland/Mount Wellington, New Zealand
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Questions & Answers

Questions? Get answers from Mount Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take ear plugs”
 of 5 bubbles , 29 Nov 2016 | Read review
“Executive rooms are not worth the price”
 of 5 bubbles Zailie, 11 Jul 2016 | Read review
“I imagine all rooms were equally unacceptable for noise”
 of 5 bubbles marieh706, 15 Jun 2016 | Read review
“they are all good rooms”
 of 5 bubbles ReeseAgri, 20 Mar 2016 | Read review
“Avoid rooms by the back (24hour) entrance.”
 of 5 bubbles andyhelenpb, 16 Mar 2016 | Read review
5 of 5