301 - 305 of 656 reviews
wife and I stayed for 3 nights. very small room, only 1 chair and a small bench no table. paid $120. $130 for bed and breakfast would have been a good deal. Good shower. Bar prices expensive, had 1 evening meal in the restaurant which...More
Thank you very much for sharing your thouhts. Our Ibis' rooms are indeed compact, we recommend the Novotel Auckland Ellerslie rooms in the future as these are very spacious. The Novotel rooms also have a bath and additional services & amenities. Thank you for highlighting...More
Reception staff great, room was clean, bed springs showed ageing. Restaurant food quality was good but selection limited due to very slow replenishment of popular items. We checked in at 5:30pm and obtained the last car park in immediate area - there were more parks...More
Thank you very much for your comments.
On the positive side the rooms were clean and the staff were friendly. The room we stayed in was very small and stuffy which made sleeping uncomfortable. The air conditioning was also very noisy. Most disappointing however was the food. Flavours and selection were fine...More
Thank you for sharing your experience with us. We were sorry to read of the lapse in service you experienced; which was certainly not of the standard you deserve and we expect. Rest assured that we are taking the appropriate measures to address the problem...More
So I arrived to find that a mistake had been made at the booking end through our travel agent, and I was in a room with 2 single beds. Not king singles - little singles that children sleep on. I'm 105 kg and singles don't...More
Thank you for taking the time to tell us about your experience at the Ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understand you made an honest mistake and will...More
"Request a shower chair if you need one.The toilet is very high, great for my access needs, but more difficult..."