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Novotel Coffs Harbour Pacific Bay Resort

Booking.comUS$127*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$159*
US$127*
US$159*
US$128*
US$159*
US$127*
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Novotel Coffs Harbour Pacific Bay Resort
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1,090 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Coffs Harbour Pacific Bay Resort
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Showing 1,064: English reviews
Bunbury, Australia
Reviewed 20 September 2013

We stayed for 7 nights and it was comfortable and clean, It had all the amenities, lots of weekend fun activities for kids as well as, golf, pools, small games room and Segway tours. Food was good and a bit pricey. Close access to a small beach, not much good for kids to swim in, but good if you brought...

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Helpful?
Thank Hudsonhornet3112
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your positive feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It is great to receive positive comments about the resort service and facilities. As also mentioned in other reviews we have upgraded the rooms over the last few years and as the resort in a strata property with all room...

Terrigal, Australia
Reviewed 16 September 2013

Gym old and not very well equipped, pool good size and clean, rooms aged and tardy, overall ok but wouldn't be first place of choice. The location is a short drive to town and the jetty area and not far from the big banana.

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Helpful?
Thank Finni66
Canberra, Australia
Reviewed 13 September 2013

We spent 10 days there in July/August. Check in and check out were easy and the staff were very helpful. The room was lovely and sitting on the balcony watching guest play golf, riding segways and children playing on the blow up equipment was very relaxing. There were garbage and recycling bins on each floor so that you didn't have...

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Helpful?
Thank BarbB030451
Melbourne, Australia
Reviewed 10 September 2013

Extremely disappointed with this hotel... It is stuck in the 70s with outdated rooms and decor. The bathroom was terrible with an old sliding shower screen, the bed was saggy and the furniture old. At least the staff were up to expectations. It is such a pity that this once beautiful resort is now a shadow of its former self....

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Thank Oztravellers5054
Sydney, Australia
Reviewed 10 September 2013

Beautiful rooms overlooking lagoons and golfing greens. The rooms are quiet, light and airy. The staff are friendly. The par 3, 9 hole golf course is a pleasure to walk around and have a hit. There are great bush and beach walks you can do including walking right into the Jetty at Coff's along the beaches and over the pathed...

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Thank Sally K
Canberra, Australia
Reviewed 5 September 2013

Where does one start? It was an anniversary trip that we cut short due to terrible service and sub-standard accommodation. My question is: Does the GM EVER stay in the rooms? Our room was dirty, none of the windows/doors locks worked. Dirty Spa - other people's scum left over. Dirty skirting boards and power points. Restaurant - OK... an OK...

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Helpful?
1Thank Brindle2000
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We will speak to the Executive housekeeper in regards to the cleanliness of...

Lagos, Lagos, Nigeria
Reviewed 5 September 2013

The rooms need updating a whole lot. They need to also change their doors to using the card keys instead of the manual keys. The hotel's ground is really lovely, breakfast was good...dinner needed a bit more seasoning.

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Helpful?
Thank ZeeGoes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. I will pass you comments in regards to the condition of the unit on...

Gold Coast, Queensland, Australia
Reviewed 2 September 2013

Seen better lounges on the council kerbside cleanup, main external door on room 2405 falling apart from water damage, rooms in general tidy but some furniture in despite need of replacement. All staff at this resort are friendly and professional, special thanks to Vicki at Charlies restaurant. Did also notice the tables, chairs and other fittings at the restaurant did...

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Helpful?
1Thank Mick B
Sydney, Australia
Reviewed 28 August 2013

I would not stay at this hotel again....almost all staff were unprofessional on the boarder of being untrained...Im unsure as to what qualifications they all had....from the time of check in & the female employee telling me about the Bridezilla who is getting married today, as she has done nothing but complain...blah blah blah...being an Accor member I asked for...

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2Thank bonochic
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for feedback regarding your recent stay with us, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. I was concerned to read your comments in regards to the customer service that you received during your stay; I will...

Reviewed 25 August 2013

We just spent the weekend at this resort as a family of 5. Had 2 interconnecting rooms. Really kid friendly resort, very comfortable rooms, well kept gardens, great pools. Next time I would pack my goggles & tennis racquet. The coastal walk north is gorgeous for morning exercise. We will come again.

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Helpful?
Thank Jodek1

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: £92 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#2 Spa Hotel in Coffs Harbour
#4 On the Beach Hotel in Coffs Harbour
#5 Luxury Hotel in Coffs Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Coffs Harbour Pacific Bay Resort staff and other travellers.
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Questions? Get answers from Novotel Coffs Harbour Pacific Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“people complain about how dated it is but that is selfcontained apartment,not the room,lovely beach nearby walk within the resort.”
hasnaink2014, 18 Apr 2017 | Read review
“Upper level, northerly aspect”
995jannel, 17 Feb 2017 | Read review
“I hope there is a door number to help you find your room”
Melbourne000, 6 Feb 2017 | Read review
“Check penthouse prices you will be pleasantly surprised.”
50lucyw, 4 Feb 2017 | Read review
“I am really not sure.”
karenlZ1383EK, 30 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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