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09/10/2017 10/10/2017
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    Capitol Square Hotel

    3 Campbell St, Sydney, New South Wales 2000, Australia
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    09/10/2017 10/10/2017
    US$185
    US$157
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    Traveller (135)
    Room & Suite (271)
    Dining (46)
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    Overview
    • Excellent4%
    • Very good24%
    • Average38%
    • Poor18%
    • Terrible16%
    Travellers talk about
    “market city” (5 reviews)
    “quiet room” (6 reviews)
    Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Wheelchair access
    Laundry Service
    Babysitting
    Free Parking
    3.5 Star Hotel
    All hotel details
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    Meriton Suites Campbell Street, Sydney
    5,567 reviews
    #7 of 178 hotels in Sydney
     
    Central Station Hotel
    2,466 reviews
    #82 of 178 hotels in Sydney
     
    The Great Southern Hotel
    994 reviews
    #96 of 178 hotels in Sydney
     
    Travelodge Hotel Sydney
    5,071 reviews
    #104 of 178 hotels in Sydney
     
    Rooms
    9 Oct10 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (506)
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    1 - 5 of 452 reviews

    Reviewed 2 weeks ago

    I was not too impressed with the state of the bathroom. Too much mildew around the tiles, large crack in Toilet lid which could accommodate germs, the beds move too easy so can be dangerous, should have stoppers underneath the wheels.Just sitting on the bed...More

    Thank shirlnet
    Response from Tony P, Front Office Manager at Capitol Square HotelResponded 1 week ago

    Dear Shirlnet, Thank you for taking the time to write a review on TripAdvisor. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a positive guest experience, and...More

    Reviewed 2 weeks ago

    Hotel is in great location enabling one to walk over major touristic attractions. It has a good connection to the airport and the rest of the Sydney by trains. However stuff is arrogant and extremely unhelpful. I had a decent room with quit an old...More

    Thank Forik17
    Response from Kyle D, Manager at Capitol Square HotelResponded 2 weeks ago

    Thank you for taking the time to review our hotel Forik17, and sorry to hear about the less than satisfactory service delivered during your stay. This is extremely disappointing to learn of and will be addressed with the team. I always take the position that...More

    Reviewed 3 weeks ago

    3 of us stayed in a family room for 2 nights- Friday & Saturday. The Family Room was filthy! Pubic hair in the bath, mould & chipped tiles, dirty carpet, splashes of who knows what up the bathroom walls. White stains on the carpet... I...More

    Thank VickiBlue
    Response from Kyle D, Manager at Capitol Square HotelResponded 3 weeks ago

    Thank you for taking the time to provide a review VickieBlue. First and foremost, please accept our sincere apologies for failing to provide a satisfactory experience. We make no excuse for some of the cleanliness and service recovery points raised, and want to assure both...More

    Reviewed 3 weeks ago via mobile

    This is place is hilariously bad. The rooms are cheap/dirty (gross curtains, dirty rug and bathrooms) and the layout is super strange. The hotel is above a food court where they do karaoke until 1, 2 am. So if you have a room overlooking the...More

    1  Thank Mawuse
    Response from Kyle D, Manager at Capitol Square HotelResponded 3 weeks ago

    Thank you for your review Mawuse, albeit a tad harsh. We certainly accept there are areas for us to improve on, and are doing so. None the less, please accept my sincere apologies for the discomfort caused. We share your frustration regarding the intermittent noise...More

    Reviewed 10 August 2017 via mobile

    Stayed for a number of nights for work. This hotel is very dated and in serious need of a face lift. Breakfast was terrible so I just ate toast. Cooked eggs floating in water? No thanks ... the light from the adjacent arcade in the...More

    Thank KampervanKapers
    Response from Kyle D, Manager at Capitol Square HotelResponded 13 August 2017

    Thank you for the review KampervanKapers. We are progressively working on several of the points raised and hope to see you back soon to demonstrate improvement.

    Meriton Suites Campbell Street, Sydney
    5,567 reviews
    #7 of 178 hotels in Sydney
     
    Central Station Hotel
    2,466 reviews
    #82 of 178 hotels in Sydney
     
    The Great Southern Hotel
    994 reviews
    #96 of 178 hotels in Sydney
     
    Travelodge Hotel Sydney
    5,071 reviews
    #104 of 178 hotels in Sydney
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Hotel Amenities
    • Laundry Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$101 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ctrip TA, Travelocity, Agoda, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Capitol Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Sydney
    • Also Known As
    • Capitol Square Sydney ,
    • Hotel Capitol Square
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    Traveller (135)
    Room & Suite (271)
    Dining (46)
    Hotel & Grounds (83)
    Bathroom (25)
    Business Centre & Event Rooms (18)
    Nearby
    The Great Southern Hotel
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    .11 miles away
     
    Travelodge Hotel Sydney
    5,071 reviews
    .32 miles away
     
    Central Station Hotel
    2,466 reviews
    .21 miles away
     
    Meriton Suites Campbell Street, Sydney
    5,567 reviews
    .03 miles away
     
    Nearby Restaurants
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    Nearby Attractions
    Capitol Theatre
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    .02 miles away
    Paddy's Market
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    .11 miles away
    Chinatown
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    .10 miles away
    Market City Centre
    106 reviews
    .11 miles away
    Ask a question
    Questions & Answers
    judithfitz
    30 April 2017|
    Answer
    Response from Greg W | Reviewed this property |
    G'day judithfit - We stayed there last weekend and while there didn't seem anywhere to do so, we found the staff there terrific as they helped us with other issues and reckon they would do so. My suggestion would be just... More
    0
    Votes
    judithfitz
    26 April 2017|
    Answer
    Response from Deelee68 | Reviewed this property |
    The railway, Central railway is perhaps 5 minute walk to hotel very easy to find hotel Unsure of tour tickets and shuttle bus but at central railway you get get the direct airport train going both ways, very easy!
    0
    Votes
    Room Tips
    "Don't use this hotel"
    Read review
    "Never get a room here."
    Read review
    "Stay elsewhere."
    Read review
    "George st side is noisy due to road works 24 hours / day. Maybe ask for theatre side."
    Read review
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