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    Shangri-La Hotel Sydney

    176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     17 people are viewing this hotel
    US$260
    US$202
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    Traveller (3116)
    Room & Suite (1490)
    Dining (220)
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    Overview
    • Excellent61%
    • Very good25%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “horizon club” (525 reviews)
    “blu bar” (218 reviews)
    “cafe mix” (200 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,517)
    There are newer reviews for Shangri-La Hotel Sydney
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    1,681 - 1,685 of 5,981 reviews

    Reviewed 3 February 2016

    Stayed here one night on arrival in Sydney. Car parking easy - although hotel a little difficult to find via sat nav. Check in smooth, room not ready so left bags with concierge and received a text message when room ready. Had booked a deluxe...More

    Thank jcw552
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 18 February 2016

    Dear jcw552, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one...More

    Reviewed 2 February 2016 via mobile

    I stayed in a deluxe opera house view room- important to note I had to sit on the window sill to see the harbour and opera house, there was no view from the bed or anywhere else in the room. The room was nice, with...More

    Thank Novocastrian_Ash
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 18 February 2016

    Dear Novocastrian_Ash, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one...More

    Reviewed 2 February 2016 via mobile

    36th floor Altitude restaurant certainly has the perfect views over Sydney. The food is very well presented and tastes beautiful if you like big portions then think again this is fine dining. But I would recommend for a special occasion. The wine list is very...More

    1  Thank Gingerstorm
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 2 February 2016

    Dear Gingerstorm, Thank you for dining at Altitude Restaurant, one of the city's signature experiences above Sydney Harbour. I'm glad to hear that our modern Australian culinary creations were to your liking and that you were impressed with your expansive wine selection. I will pass...More

    Reviewed 30 January 2016

    One of the best hotels in Sydney if not the world. Everything about this hotel is fantastic. The concierge were nice and respectful, the rooms were big and luxurious and the service was spot on! A truely 5 star hotelMore

    2  Thank Zan P
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 2 February 2016

    Dear Zan P, Thank you for your effusive praise and for naming us one of your favourite hotels in the world. It is an affirmation of our commitment to personalised service and it was our absolute pleasure to ensure you had an excellent stay. I...More

    Reviewed 30 January 2016

    Again a fantastic stay in Sydney.From the ladies on the front desk welcoming me back to the club staff who are genuine in their welcome back there is nothing to complain about and only praise.A welcoming pot of Chinese tea in the club room,free internet...More

    Review collected in partnership with shangri-la.com
    Thank David L
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 3 February 2016

    Dear dliss_13, Thank you for your excellent review and your continued patronage at Shangri-La Hotel, Sydney. Genuine guest recognition is one of the pillars of our service ethos, along with personalised and attentive service which we are more than happy to provide especially to our...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$192 - US$517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Sydney
    • #13 Spa Hotel in Sydney
    • #15 Romantic Hotel in Sydney
    • #17 Family Hotel in Sydney
    • #32 Luxury Hotel in Sydney
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 563
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Travelocity, Agoda, Cancelon, TripOnline SA, Orbitz, Hotwire and getaroom.com so you can book your Shangri-La Hotel Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Sydney >
    • The Rocks
    • Also Known As
    • Shangri La Sydney ,
    • Shangri La Hotel Sydney
    Add Photo Photos
    Traveller (3116)
    Room & Suite (1490)
    Dining (220)
    Pool & Beach (17)
    Hotel & Grounds (1413)
    Bathroom (205)
    Business Centre & Event Rooms (8)
    Nearby
    The Rocks
    The first residents of the Rocks were convicts and
    sailors from the old nation. As the oldest
    neighbourhood in the city, the area's cobblestone
    streets host more than 100 heritage sites and
    buildings, including the oldest house in Sydney,
    Camden Cottage, which was built in 1816. Taste a “midi
    “ or a “schooner” of beer and dine “al fresco” on the
    waterfront at some of the oldest pubs in Sydney. The
    ...More
    Amora Hotel Jamison Sydney
    8,816 reviews
    .21 miles away
     
    Quay West Suites Sydney
    1,316 reviews
    .03 miles away
     
    Four Seasons Hotel Sydney
    5,876 reviews
    .08 miles away
     
    Sydney Harbour Marriott Hotel at Circular Quay
    214 reviews
    .23 miles away
     
    Nearby Restaurants
    Harts Pub
    262 reviews
    .06 miles away
    Australian Heritage Hotel
    255 reviews
    .11 miles away
    Altitude Restaurant
    697 reviews
    .01 miles away
    Mode Kitchen & Bar
    17 reviews
    .07 miles away
    Nearby Attractions
    Susannah Place Museum
    247 reviews
    .07 miles away
    Nurses Walk
    41 reviews
    .11 miles away
    St Patrick's Church
    33 reviews
    .13 miles away
    Sydney Symphony Orchestra
    30 reviews
    .13 miles away
    Ask a question
    Questions & Answers
    maurice s
    2 October 2017|
    Answer
    Response from Shyster951 | Reviewed this property |
    The opera house is approximately a 15-20 minute relaxed downhill walk from the Shangri-La. Cabs are also available and would be quicker. I always saw a line of cabs at the hotel.
    0
    Votes
    Cheryl A
    8 August 2017|
    AnswerShow all 2 answers
    Response from Thigster | Reviewed this property |
    Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
    0
    Votes
    Kerry C
    17 July 2017|
    Answer
    Response from Gudrun S | Property representative |
    Thank you for you message. Secure Parking offers the following rates for parking at the hotel: Monday - Sunday, 0 - 4 Hrs+, at $44.00. You enter via the main entrance to the hotel and Secure Parking will valet your car... More
    0
    Votes
    Room Tips
    "Not sure about the rooms but hotel is old and dated"
    Read review
    "Select your room with care, you can get the view/level you want"
    Read review
    "We had 20th floor, best for views."
    Read review
    "I think all rooms had a view.Some to the North, East or West"
    Read review
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