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Hyatt Regency Sydney

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Hyatt Regency Sydney
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3,457 Reviews from our TripAdvisor Community

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Showing 3,146: English reviews
Maitland, Australia
Reviewed 9 April 2014

This was one of the best hotels I have stayed at. Being a weekend I payed quite a large amount for just the Harbour View Room. The beds were super comfortable and it is so close to everything we could just park our car and forget about it until the next day. Unfortunately I payed $45 for the parking pass...

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Helpful?
Thank EmKayG
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi EmkayG, Thank you for your review and taking the time to provide feedback. We apologise for any inconvenience or miscommunication caused. The hotel’s parking voucher has a fixed price which doesn’t change at any time or day of the week and includes multiple and 24-hour access. Other than this, we trust your stay with us was pleasant and comfortable....

Mandurah, Australia
Reviewed 8 April 2014 via mobile

We stayed for 4 nights for my husbands 50th birthday & I wanted it to be extra special. We found the hotel, staff & location to be excellent. The hotel was very comfortable & clean & the view over Darling Harbour was fab. Our only gripe (& it's a tiny one) was that everytime we entered our room, we caught...

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1Thank Bootnecksis
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi bootnecksis, Thank you for your favourable review! We are indeed happy to know that your overall stay with us was enjoyable and our associates delighted you with their attentive and helpful service. Our location is one of the top spots in Sydney and we trust you were able to take advantage of our proximity to see and visit many...

Mandi Gobindgarh
Reviewed 8 April 2014

I visited Sydney for my honeymoon and the New Year's celebrations....The best hotel we could stay at for the New Years ...with a perfect location and great view of Darling Harbour... Still there were lot many other options but the four points is at exceptionally great location right on the darling harbour....The most convenient location for shopping,eating and sightseeing...everything just...

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Helpful?
Thank varunbansal
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi varunbansal, Thank you for your excellent feedback! We appreciate you taking the time to post a detailed review and we are indeed thrilled to learn that you had a fantastic and enjoyable stay with us especially as it was to celebrate your honeymoon and the New Year. It is always delightful to receive such wonderful feedback and to learn...

Sydney
Reviewed 8 April 2014

We stayed one night here. The hotel was very comfortable business hotel with wifi in the reception area being free and reliable, a comfortable bed, good bathroom and friendly staff. It is in a great location, close to circular quay, the opera house and the centre of Sydney. I can recommend this hotel.

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Thank mapipem
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi mapipem, Thank you for your kind review! Your complimentary feedback on our excellent location, comfortable rooms and welcoming associates are very much appreciated. Thank you for recommending our hotel and we hope to welcome you back sometime soon. Yours sincerely, David Fraser General Manager

Guildford, Australia
Reviewed 7 April 2014

We booked through Groupon to dine at Corn Exchange Restaurant and decided to stay overnight. This was our first getaway WITOUT our kids. We caught the train and got off Town Hall, the walk is about 10mins but you get to walk through QVB and see all the stores nearby. When we arrived, check in was a breeze - no...

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1Thank Akstar79
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi Akstar79, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your overnight stay in Sydney. We appreciate your detailed review and sharing your insights and impressions of your stay at our hotel. Indeed, we are grateful for both your favourable and constructive comments. We are glad to know that overall your stay with us was...

Sydney, Australia
Reviewed 7 April 2014

I stayed here over the weekend to celebrate my anniversary and it was an absolutely delightful experience. We originally booked the city view room and when checking in the staff upgraded us to a harbour side view which was an amazing view. The check-in process was also very fast. The room was very clean and the bed was very comfortable,...

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Helpful?
Thank gillyharu91
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi gillyharu91, It’s great to know that your stay with us was an enjoyable one! We appreciate you sharing your wonderful experience at our hotel. It is indeed delightful when we receive such positive feedback and learn that we have contributed in making your special occasion a memorable experience. We are also pleased that our team looked after you and...

Reviewed 7 April 2014 via mobile

Very well priced, enjoyed our stay - comfy beds and pillows, room was always clean when we returned to the room and towels were fresh and folded. Was a little disappointed with the room service food and breakfast, a little average. But was happy with everything else!

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Helpful?
Thank Hali1986
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi Hali1986, Thank you for your Tripadvisor review and sharing your views and insights online. We are glad to know that overall your stay with us was a pleasant and comfortable one. We note your comments regarding your dining experience and we are sorry to hear that we failed to meet your expectations in this area. Rest assured, I have...

Canberra
Reviewed 6 April 2014

If we start with the good points; The Sheraton website is good....BUT, when you look at the website, take note of the following line - "we are a self-rated 4.5 star hotel " A Sheraton? Self-rated? That's like telling a fox to guard the chickens. Then we get to the bad points; Arrived at 3:30pm and were directed to check-in....

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2Thank Travellersfriend58
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi Travellersfriend58, Thank you for your constructive comments and our sincere apologies for the several shortfalls you experienced. We would like to discuss your comments further with you and would appreciate if you can please contact us directly so we can address your concerns. Thank you for your Tripadvisor review. Yours sincerely, David Fraser General Manager

Auckland
Reviewed 6 April 2014

I travel often on Business and also stay often at the Four Points Sheraton. Over the last twelve months, and many visits I have always been extremely well treated. Last month I made a special request under my SPG membership, that as my wife would be sharing the week with me, could they possibly provide a small room upgrade so...

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Helpful?
Thank Kiwistag
FPSS, Front Office Manager at Hyatt Regency Sydney, responded to this review

Hi Kiwistag, Thank you for your excellent review! Guest satisfaction is important to us and we are thrilled to know that we have exceeded your expectations. It is indeed pleasing to learn that we have contributed in making you and your wife‘s stay with us a memorable and delightful experience. Thank you for your continued patronage of our hotel and...

San Francisco, California
Reviewed 4 April 2014

If you want the Darling Harbor location, definitely recommend spending the extra for a harbor view. And if you stay a Saturday night in March, you will also be rewarded with a fireworks show you can view from your room. Occasionally you will be frustrated with the elevators because it is a busy hotel with only four or five elevators...

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Helpful?
Thank WandaG_9
FPSS, General Manager at Hyatt Regency Sydney, responded to this review

Hi WandaG_9, Thank you for taking the time to share your insights and impressions. We apologise most sincerely for the inconvenience caused and for any miscommunication. The credit card fee is mentioned in our booking website and reservation confirmation sent to our guests. We would appreciate if you can let us know where your booking was made so we can...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Everything you need to travel the way you like. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), our hotel is a haven of relaxation for the business or leisure traveler. As Sydney's largest hotel, Hyatt Regency Sydney (formerly a Four Points by Sheraton Sydney, Darling Harbour)boasts 892 guestrooms, three dining experiences, and 3,450 square metres of flexible meeting space. We invite you to enjoy an unparalleled Australian getaway. Hyatt Regency Sydney has the facilities to cater for all your needs. This includes complimentary Wi-Fi, tour services, laundry services, convenient room service, 24-hour front desk, limousine service, car rentals, parking (for a fee) and babysitting services - We can help you with all of that! Plus our guests have complimentary access to a 24-hour fitness centre. Hungry? Enjoy a tasty meal in a casual setting. The Sailmaker features 272 seats and an Australian-inspired menu. The Rooftop Bar, an open-air rooftop lounge (opening late December), offers guests unparalleled views of Darling Harbour. The Lobby Bar is located in the lobby and serves coffee, tea, snacks, and alcoholic beverages, while the Regency Club Lounge (opening late December) offers Regency Club guests a daily continental breakfast and all-day refreshments. At any hour of day, room service is available with an extensive menu. Our guest rooms feature comfortable beds, large flat screen TVs, cable television, movies on-demand, over sized work desk, complimentary Wi-Fi, in-room safe, air conditioning, alarm clock, wake-up service, hairdryer, tea & coffee making facilities, and a free weekday newspaper (on-demand). ... more   less 

Additional Information about Hyatt Regency Sydney

Address: 161 Sussex Street, Sydney, New South Wales 2000, Australia (Formerly Four Points by Sheraton Sydney, Darling Harbour)
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: £133 - £320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Sydney 4.5*
Number of rooms: 648
Reservation Options:
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Also Known As:
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Four Points
Sydney Sheraton
Hotel Style:
#31 Romantic Hotel in Sydney
#34 Family Hotel in Sydney
#35 Business Hotel in Sydney
#74 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Sydney staff and other travellers.
44 questions
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Burnley, United Kingdom
Brisbane, Australia
2 months ago
MISSOULA
5 months ago

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Questions? Get answers from Hyatt Regency Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a view”
suep688, 24 Apr 2017 | Read review
“Harbour view rooms are far better than city side”
JT1952_13, 22 Apr 2017 | Read review
“Darling Harbour side and higher levels will offer better views especially for the Saturday night fireworks.”
davidlS3592QB, 17 Apr 2017 | Read review
“Go for harbour facing”
Franklancs, 17 Apr 2017 | Read review
“Ask for a room away from ice machine and elevators.”
Victoria_BCTravelbug, 17 Apr 2017 | Read review
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