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Pullman Quay Grand Sydney Harbour

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Traveller (610)
Room & Suite (604)
Dining (77)
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Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“botanical gardens”(124 reviews)
“opera house”(321 reviews)
“full kitchen”(70 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,559)
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1,496 results
Traveller rating
1,091
285
72
33
15
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LanguageEnglish
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1,091
285
72
33
15
Show reviews that mention
All reviewsbotanical gardensopera housefull kitchenspa bathone bedroom suiteroom serviceferry terminalyour doorstepnespresso machinesydney harbourluna parkwasher and dryerfantastic locationdining tablesofa bedfloor to ceiling windowscruise ship
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1 - 5 of 1,496 reviews
Reviewed 5 days ago

I have reviewed this hotel before as a single traveller, but this time I brought my family to Sydney and we stayed in a 2 bedroom family suite overlooking Circular Quay and the Bridge. The suite is ideally located at the edge of the hotel...More

Thank Nigiov
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 3 days ago

Dear Nigiov, Thank you for your kind feedback. It is so lovely to hear you enjoy the fantastic location of the hotel and its spectacular surroundings. We hope to welcome you back some time soon. Kind Regards, Sam Panetta General Manager

Reviewed 1 week ago

What a huge disappointment this was. This was our first trip to Sydney on what had so far been an amazing travelling adventure around SE Asia and Australia. We’d had amazing experiences in what are really 5 star hotels in Dubai, Phuket, Bangkok, Vietnam, Perth...More

1  Thank London3108
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 1 week ago

Dear London3108, Thank you very much for taking the time to leave us a review detailing your stay with us. Clearly we have completely missed in a number of areas during your stay. Please accept my sincerest apology for all of the shortfalls you encountered,...More

Reviewed 2 weeks ago

The hotel is located near the opera house, various restaurants, and the ferry docks. We were very pleased with the hotel amenities and the staff was wonderful. Would not hesitate to stay at this hotel or recommend it to others. Rooms were spacious with a...More

Thank Gerald B
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 1 week ago

Dear Gerald B, thank you very much for leaving us a review. We are delighted to hear that you had a wonderful time with us and enjoyed your interactions with our team. I will of course share your feedback as it serves as wonderful encouragement...More

Reviewed 2 weeks ago

As an Accor member I was a little crestfallen to see there was no real discount to be had compared to off-the-rack pricing on the Web. But as we wanted to see the Opera in the Domain, the location was hard to go past. Check-in...More

Thank Peter W
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 2 weeks ago

Dear Peter, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. It is unfortunate to hear that you had a few issues encountered during your stay with us. In regards to the maintenance issues I will...More

Reviewed 3 weeks ago via mobile

Booked based on reviews and proximity to Sydney Opera House and Circular Quay as travelling with toddler and mother with mobility assistance. Being a member of Accor loyalty I had come to expect a certain level of service and attention, when staying at Pullman. But...More

Thank Tharanga P
Response from Sam P, General Manager at Pullman Quay Grand Sydney HarbourResponded 3 weeks ago

Dear Tharanga P, thank you very much for leaving us a review and your time over the phone just now. Feedback like yours is very important to us and I have made note of all your comments and will share these with the management team...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Dry Cleaning
Laundry Service
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$251 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Sydney
#3 Family Hotel in Sydney
#3 Romantic Hotel in Sydney
#12 Business Hotel in Sydney
#19 Luxury Hotel in Sydney
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$251 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Sydney
#3 Family Hotel in Sydney
#3 Romantic Hotel in Sydney
#12 Business Hotel in Sydney
#19 Luxury Hotel in Sydney
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (610)
Room & Suite (604)
Dining (77)
Pool & Beach (31)
Amenities (22)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
elt164
26 January 2018|
AnswerShow all 4 answers
Response from hidee5 | Reviewed this property |
Yes the room has everything you need
0
Votes
elt164
17 January 2018|
AnswerShow all 6 answers
Response from w6jed | Reviewed this property |
Tea, coffee, milk and detergent all provided
0
Votes
Debbieandfriends222
12 October 2017|
Answer
Response from Marisa G | Reviewed this property |
Pool is an indoor pool on the second floor
0
Votes
Room Tips
"Pay a little more and take the harbour view suites"
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"harbor view is best and the rooms are quiet"
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"Highest floor you can get toward the north of building"
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"Room with a view is excellent"
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