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Sheraton on the Park, Sydney

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#30 of 179 Hotels in Sydney
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton on the Park, Sydney
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3,562 Reviews from our TripAdvisor Community

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Showing 3,320: English reviews
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Kent
Reviewed 2 days ago NEW

The building and its location across from the park is fantastic. this is central and close to malls and a walk to the opera house. The check in was efficient, but as a platinum member, it was disappointing that whilst no upgrade was possible, the even the allocated room did not have a great view! Not feeling the value of...

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1Thank KentHonestTraveller
Reviewed 3 days ago NEWvia mobile

I believe check out time is 11am, being woken by housekeeping staff at 8am is not acceptable. Coming from someone in the industry, management needs to review their processes and procedures. Quite dissatisfied by this.

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1Thank Amy Lee R
London, United Kingdom
Reviewed 5 days ago NEW

I stayed here on two different weekends in Febrauary and had two different rooms, one facing the park the other not. Apart from the view there wasnt much between the rooms: both were clean and well furnished and both had great, BIG bathrooms. The hotel is ideally located beside Hyde Park and an easy walk across the park brings you...

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Thank Terry R
Brisbane
Reviewed 6 days ago NEWvia mobile

I stayed there for celebrating my birthday, flew all the way from Brisbane. We stayed in your hotel 17th February and I invited my two other friends to use the pool. When I got to the pool area, there was no one in the reception.  We just came in to the pool cause there was no one to indicate us...

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1Thank Suj L
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Suj L, Thank you for the taking the time to provide your feedback on Trip Advisor. I’m certainly surprised to learn of any lack of warmth or professionalism during your stay, as we often receive many positive comments from our guests for our high customer service, our deepest apologies for any disappointment caused. Please note however due to the...

Reviewed 1 week ago NEWvia mobile

We have stayed at the Sheraton a number of times before and it's been a good experience for the room and breakfast. Checking in and out is all good. Cocktails in the bar is not as good as it could be. We are still looking for a good Sydney bar. We recommend the Sheraton.

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Thank Wheathouse
Hobart, Tasmania, Australia
Reviewed 1 week ago NEW

The hotel was situated right across from Hyde Park, which is an excellent location. It was central to great food and bars, and key spots such as Circular Quay. The hotel itself was awesome - spacious room, really big bathroom, and great facilities on offer. I was impressed with the electric shutters (which I know sounds funny, but getting total...

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Thank Theo K
Hong Kong, China
Reviewed 1 week ago NEW

Hotel is not new but in an ok state of repair despite that. Check in was quick and easy and I received access to the club lounge as part of my platinum SPG membership. Actually making the booking was more difficult. I rang the hotel and was put through to reservations who told me that I could get a day...

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1Thank MsHellfire
Newcastle, Australia
Reviewed 1 week ago

Stayed at Sheraton on the Park in a room overlooking Hyde Park. Room was big as we had a cot for our toddler. Beautiful bed, linen and pillows. Love the location as we could walk through Hyde Park and shopping just around the corner. I could not fault the Concierge staff who where always pleased to help. Breakfast buffet was...

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Thank BKelb
Newcastle, Australia
Reviewed 1 week ago

I have stayed at the Sheraton on the Park many times over the last decade. It is my favourite hotel to stay at, especially for business but I also choose to stay here for personal visits to Sydney. One company I worked for polled their entire Australian/NZ employees as to the hotel they would prefer to have the company conferences...

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2Thank NewieTraveller
Sydney, Australia
Reviewed 1 week ago via mobile

this is the Fourth time we stayed at this hotel this year . we are a creature of habit .location was convenient, the rooftop pool and the gym were above average and the rooms were comfortable . It stops there ! The front staff were not rude but robot like . I am not unsure if I continue to build...

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2Thank Maricel C
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Maricel C, Thank you for choosing to return to Sheraton on the Park. I’m certainly surprised to learn of any lack of warmth during your stay, as we often receive many positive comments from our guests for our high customer service, our deepest apologies for any disappointment caused and we hope to welcome you back in the not too...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Feast at Sheraton on the Park
Feast at Sheraton on the Park
Cuisines: Japanese, International, Seafood, Australian
The Gallery
The Gallery
Cuisines: Australian, Contemporary
The Conservatory Bar
The Conservatory Bar
Cuisines: Australian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: £167 - £389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#30 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Park, Sydney staff and other travellers.
16 questions
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Questions? Get answers from Sheraton on the Park, Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with a view of the park”
 of 5 bubbles KentHonestTraveller, 24 Feb 2017 | Read review
“Try and get a Park view hotel on a high floor. SPG upgrades for Gold and Platinum usually do the trick if you ask.”
 of 5 bubbles TAR43, 21 Feb 2017 | Read review
“Hyde Park room offers, Park and some City views. Quite a good size room”
 of 5 bubbles BKelb, 19 Feb 2017 | Read review
“as for a corner room ove looking Hyde Park, lovely view and extra space”
 of 5 bubbles NewieTraveller, 18 Feb 2017 | Read review
“Choose a Club room and lounge member access. We had an inside view room but as we only slept there - no issues or noise”
 of 5 bubbles Drumadd, 14 Feb 2017 | Read review
5 of 5