The Fullerton Hotel Sydney
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The Fullerton Hotel Sydney

Traveller (580)
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Room & Suite (153)
The Fullerton Hotel Sydney
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About

4.5
#21 of 194 hotels in Sydney
4.9 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Steeped in character and elegance, The Fullerton Hotel Sydney is a luxury five-star hotel offering spacious and stylish rooms and suites. Located in the heart of Sydney's financial and fashion district, and housed in the historic former General Post Office building. Feel the pulse of the city and enjoy the proximity to iconic landmarks such as Darling Harbour, the Royal Botanic Garden, Barangaroo, the Sydney Opera House and the Museum of Contemporary Art, as well as theatres and noteworthy restaurants.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Children's television networks
Highchairs available
Car hire
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, Chinese and 7 more
Hotel links
Special Price:25% off room rate

Location

No. 1 Martin Place, Sydney, New South Wales 2000 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Sydney Airport
Martin Place
4 minSydney Trains
Wynyard
5 minSydney Trains
4.5
4.5 of 5 bubbles2,912 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Fullerton Hotel Sydney captivates visitors with its historic charm and spacious, well-equipped rooms, though guests have called out the occasional dated decor and noise disruptions. Its central location garners high praise for easy access to attractions and public transit. While the hotel's service and cleanliness usually earn commendations, there have been mentions of service inconsistencies and cleanliness lapses. Amenities such as dining options are often lauded, yet opinions on value are divided, with some guests considering it overpriced.
Location
Central
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Outstanding

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2,912Reviews11Q+A100Room tips
Traveller rating
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Detailed Reviews
Rosina G wrote a review May 2023
Hotel's Favourite
5.0 of 5 bubbles
You won't regret staying here. Stunning, luxurious, grand, eloquent: the way a hotel should be. And don't forget to drop into the bar for a glass of champagne. A truly relaxing and reinvigorating experience with some of the friendliest staff I have experienced.
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Review collected in partnership with this hotel
Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Weeden, General Manager at The Fullerton Hotel Sydney
Responded 30 May 2023
Dear Gordcorp It is great to hear that your stay was comfortable. Our team works hard to ensure that every guest has a comfortable and enjoyable stay with us, and we are glad we were able to exceed your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit. Rob Weeden – General Manager, The Fullerton Hotel Sydney.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim F wrote a review Sept 2020
Sydney, Australia
+1
5.0 of 5 bubbles
We stayed here for a 2 night package on a Friday & Saturday night and had the best stay ever! Although the hotel was very quiet, due to Covid, the staff could not have been nicer or more helpful. For $540 we got a $100 food voucher and 2 cocktails and a stunning room with a city view of the clock tower (although it was under renovation). On arrival our room was great but there was a rattle in the air con so they came and fixed it within 10 mins, but they were worried it might happen again so they moved us to another room exactly the same and threw in breakfast each morning for the inconvenience! The staff just couldn’t do enough for us. They had great Covid 19 protocols in place with hand sanitizer everywhere and they fumigated the fabric chairs in the restaurant when some left and wiped everything down. The bathroom was beautiful with the best shower my husband has ever had in a hotel and I loved soaking in the bathtub watching TV with a view of the city lights. The location is superb for sightseeing as the light rail is just outside and takes you to The Quay for all the ferries, we walked to Barangaroo easily for dinner, The Rocks for lunch, 5 min walk to the Botanical Gardens or Pitt St Mall for all your shopping. We have stayed in many hotels in the CBD but this is by far the best and most convenient location you could want. Don’t hesitate to check out the deals at The Fullerton Hotel....,you will be glad you chose to stay here!
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Burns, General Manager at The Fullerton Hotel Sydney
Responded 14 Sept 2020
Dear KimF859, Thank you for sharing your experience, and for the preference! My team and I are delighted to receive the endorsement of our service, location and product. Please rest assured that your kind words were gladly conveyed to the team along with the amazing shots you have uploaded! We look forward to the opportunity of welcoming you back for another memorable stay. Kind regards, Mark Burns General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
KellyK79 wrote a review Jan 2020
Urayasu, Japan
5.0 of 5 bubbles
We stayed in a twin room with our family of 4. We booked based on the great price and were amazed by the superb quality of the hotel given the lower price. A gorgeous building, well appointed rooms, very friendly and helpful staff and our deal included cocktails and breakfast. Great location for the attractions we were visiting, very close to a light rail station to connect with other areas of the cbd. Highly recommend!
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarkBurnsFSY, General Manager at The Fullerton Hotel Sydney
Responded 21 Jan 2020
Dear KellyK79, My team and I are delighted to receive the endorsement of our service, location and product and we thank you for the preference! We look forward to the opportunity of welcoming you back to the heart of Sydney. Kind regards, Mark Burns General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unjournaled wrote a review Mar 2020
Brooklyn, New York
+1
3.0 of 5 bubbles
The former Westin, recently rebranded Fullerton in October 2019 is centrally located - easy walking to Metro, Opera house and surrounding harbors. The international staff is equally amazing, the breakfast options are vast if you eat at the hotel (I'd recommend going off property to The Grounds)... The rooms are spacious, with massive bathrooms, some rooms are interior facing. The property has a feel of the 90s, while well maintained it feels like you are paying prime dollar for the used Toyota with a few 100k KMs...
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Date of stay: December 2019
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Burns, General Manager at The Fullerton Hotel Sydney
Responded 23 Apr 2020
Dear Unjournaled, Thank you or taking the time to share your valuable feedback, which helps us to focus on what is important to all our guests. My team and I look forward to the opportunity of being at your service and welcoming you back in the near future. Kind regards, Mark Burns General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clauds wrote a review Mar 2020
Buckinghamshire, United Kingdom
5.0 of 5 bubbles
The architecture of the building is very beautiful, comprising the hotel, a number of basement bars and restaurants, cafes and retail outlets. The location is excellent for exploring the centre of Sydney, with welcoming staff and a calm ambience in the bar area in the evening. The room was very spacious and incredibly comfortable, with all those added extras that you would expect from a hotel like the Fullerton (fluffy towels, pillow menu, bluetooth speaker, coffee machine, robes and slippers etc). Great little fitness suite with changing facilities, that was generally quite quiet. The only thing we were a bit disappointed with was the breakfast. There was plenty of choice and the cold spread, pastries and fresh omelettes were very good, but the food on the hot buffet was all a bit cold and limp, like it had been sat around for a while. There are plenty of good breakfast places available nearby with better coffee and more reasonable pricing, so if I stayed again, I would not bother with the breakfast.
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Date of stay: March 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Burns, General Manager at The Fullerton Hotel Sydney
Responded 12 Mar 2020
Dear clauds972, Thank you for sharing your experience, and for the preference! We look forward to welcoming you back to The Fullerton Hotel Sydney. Kind regards, Mark Burns General Manager
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Chris M wrote a review Mar 2020
Brisbane, Australia
5.0 of 5 bubbles
I spent 2 delightful nights in a Deluxe Heritage room. (Thank you for the upgrade.) The room was gorgeous. Beautifully appointed and with a very comfortable bed. The hotel staff were all super friendly and helpful. The hotel is in the centre of the city but my room was still quiet with minimum traffic noise. I can highly recommend The Fullerton.
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Burns, General Manager at The Fullerton Hotel Sydney
Responded 16 Mar 2020
Dear Chris M, My team and I are delighted to receive your kind review and we thank you for the preference. My team and I are delighted to receive your kind endorsement, and look forward to the opportunity of welcoming you back to Sydney. Kind regards, Mark Burns General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CoconutsMelb wrote a review Jan 2020
Melbourne, Australia
5.0 of 5 bubbles
We picked this hotel from reading other online reviews for our 5 nights in Sydney and are so glad we did. Gorgeous building and very comfortable room with 2 double beds. Great view of the clock! There is also a small semiprivate area to get changed outside the very large bathroom with separate toilet and shower. Staff are very friendly and the location is fantastic- one side of the hotel leads to shops including Westfield and Lindt Cafe, and the other is George Street which is a quick walk to the Rocks, Circular Quay, Darling Harbour, QVB and Chinatown, there is also a train stop Wynward Station not far from the hotel, so we used this as well to these locations when the kids were too tired to walk. Sad to be leaving tomorrow! DJ.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarkBurnsFSY, General Manager at The Fullerton Hotel Sydney
Responded 19 Jan 2020
Dear Dianne J, My team and I are delighted to receive the endorsement of our service, location and product and we thank you for the preference! We look forward to the opportunity of welcoming you back to the heart of Sydney. Kind regards, Mark Burns General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lenale1981 wrote a review Nov 2021
3.0 of 5 bubbles
We have stayed at the Fullerton in Singapore and were upgraded to a room with a view. There were no valet option and only one person at the front who greeted us and informed us of the additional charge for onsite parking that was not included in our free parking package. Our luggage was not taken up to our room so we called to request for them. The buffet breakfast lacked variety and the omelette station was very slow. Check in and checkout is quick. Room is decent snd clean but a bit outdated for the Fullerton international brand. For the price we paid the room amenities could include a shower cap, bath salts etc because the bath amenities box looked quite empty with just two toothbrushes and no shaving kits or shower caps. The walls are sound proof so you get a decent quiet sleep.
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Review collected in partnership with this hotel
Date of stay: November 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Adams, Other at The Fullerton Hotel Sydney
Responded 18 Nov 2021
Dear lenale1981, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Fullerton Hotel Sydney, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Therefore, it is with regret to hear that your experience on this occasion was not to the standard to which you should know of our hotel. All of your feedback and comments will be shared with our team, and rest assured that your concerns will be addressed to ensure we continue to improve the quality of our services and facilities. We do hope that we can have the opportunity to show you an improved experience upon your future stays, and should you decide you'd like to, I would appreciate if you could please contact me directly through fsy.info@fullertonhotels.com. Best Regards, Andrew Adams Director of Operations
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mmcentralcoast wrote a review Sept 2020
5.0 of 5 bubbles
We had to go to the city for an appointment and decided to try out the refurbished Fullerton. Great hotel, full of historical interest, very comfortable and elegant. The staff were just fantastic. Given the very difficult circumstances of Covid 19 it was wonderfully reassuring to see the staff taking security and cleanliness so seriously. Everyone went out of their way to make us feel comfortable and safe. On a Sunday night dinner was available in The Bar, with a good range of inexpensive options, very surprising in this kind of hotel. Very comfortable, very convenient. Even with the extensive range of places to stay in Sydney we’ll definitely return.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Burns, General Manager at The Fullerton Hotel Sydney
Responded 10 Sept 2020
Dear mmcentralcoast, We are pleased to receive your commendation, and please rest assured that your kind words were gladly conveyed to the team. We look forward to the opportunity of welcoming you back for another enjoyable stay. Kind regards, Mark Burns General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gail C wrote a review Oct 2020
5.0 of 5 bubbles
I stay at the Fullerton Bay in Singapore every year.
Due to Covid and no flying it isn’t possible this year.
The Sydney Hotel was recommended and lived up to its expectations
Fabulous location, staff were exceptional
Hotel spotless
Rooms beautiful
Only thing I’d perhaps suggest were more updated Movies to watch, not the greatest selection
Look forward to a return stay when next in Sydney
Read more
Review collected in partnership with this hotel
Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Burns, General Manager at The Fullerton Hotel Sydney
Responded 6 Oct 2020
Dear Gail C, My team and I are delighted to receive the endorsement of our service, location and product and we thank you for the preference! We look forward to the opportunity of welcoming you back to the heart of Sydney. Kind regards, Mark Burns General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from debzzeng
Sydney, Australia2 contributions
I am unsure if they do as it was not a service I was looking for. I suggest you call the hotel they are extremely knowledgeable and accommodating.
Answer from Susan F
Sydney, Australia62 contributions49 helpful votes
Yes they can store your bags at the hotel prior to check in.
LittleBritain asked a question Dec 2023
West Sussex, United Kingdom611 contributions298 helpful votes
Are irons and ironing boards provided? Thanks.
Answer from Evelyn048
Sydney70 contributions30 helpful votes
I am sure they would be.
Answer from LJ A
Australia5 contributions
Hi, I know I am probably to late. However, AUTHENTIC Lebanese is hands down my favourite food. My best friend is Lebanese so my ‘bar’ is set high. If you go to Little Hunter Street, Sydney there is an amazing Lebanese Restaurant called Zafffi. I am Vegetarian and have many dietary (not through choice) restrictions. Let them know ahead of time and you will go all out to accommodate you. The other Lebanese I recommend is in Surry Hills. Cheers, Lynda-Jane
Priya asked a question Aug 2022
London, United Kingdom10 contributions1 helpful vote
Is there a glutenfree and lactosefree breakfast available?
Answer from Swee Nee O
Australia99 contributions25 helpful votes
I believe there is. However it would be best to check with the hotel itself as they are the ones who make the breakfast daily
Lesley H wrote a tip Jun 2024
Sydney, Australia2 contributions
4.0 of 5 bubbles
"Great location and nice lobby bar."
Read full review
Shandy L wrote a tip Jun 2024
15 contributions
5.0 of 5 bubbles
"A must stay"
Read full review
John S wrote a tip Jun 2024
Seoul, South Korea1 contribution
5.0 of 5 bubbles
"Book well in advance"
Read full review
Ausventure wrote a tip May 2024
Melbourne, Australia71 contributions21 helpful votes
2.0 of 5 bubbles
"Avoid room 1404"
Read full review
Thomas A wrote a tip May 2024
11 contributions
5.0 of 5 bubbles
"Fullerton Hotel validates car parking at Wilson on 123 Pitt Street to reduce cost of parking."
Read full review
Not the right property for you?
There are more places to choose from in the Sydney area.
PRICE RANGE
£152 - £204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin sydney hotel sydney, sydney westin
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
416
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE FULLERTON HOTEL SYDNEY - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Fullerton Hotel Sydney
Which popular attractions are close to The Fullerton Hotel Sydney?
Nearby attractions include Next Level Escape (0.2 miles), Virtual Room: Virtual Reality Sydney (0.1 miles), and Ice Break Escape Room (0.1 miles).
What are some of the property amenities at The Fullerton Hotel Sydney?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Fullerton Hotel Sydney?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Fullerton Hotel Sydney?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Fullerton Hotel Sydney?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Fullerton Hotel Sydney?
Conveniently located restaurants include AALIA Restaurant Sydney, Primi Italian, and Caffe Amici.
Are there opportunities to exercise at The Fullerton Hotel Sydney?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Is The Fullerton Hotel Sydney located near the city centre?
Yes, it is 0.2 miles away from the centre of Sydney.
Are any cleaning services offered at The Fullerton Hotel Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does The Fullerton Hotel Sydney offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Fullerton Hotel Sydney?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Japanese.
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