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Hotel Challis

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Hotel Challis
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543 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Sydney, Australia
Reviewed 28 November 2016 via mobile

A noisy dungeon and the bathroom is so small it could be in a cupboard or boat. The place is clean but this is one of the worst rooms we have encountered. The bathroom cupboard doesn't even have a towel rail or hook. The (German I think) receptionist was as cold as a fish and it was downhill from arrival....

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Helpful?
Thank thebosso
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear thebosso, Thank you so much for taking the time to review your stay with us recently. We are so sorry to learn about all your troubles during the stay. I am not sure the word "dungeon" is anyhow applicable to this property - unless you meant something else. Would you please be more specific with the description of the...

Adelaide, Australia
Reviewed 26 November 2016

Very good,1 Gb per day would be more reasonable.Cabinet for fridge needs proper ventilation-easy fix,as a result fridge not cold enough.Lounge area good too,especially the internet facilities-very good.Would stay again as first choice.

Review collected in partnership with this hotel
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Thank stevengD9462OT
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear stevengD9462OT, Thank you for taking the time to review your recent stay with us at Hotel Challis! Glad you liked it here. We are taking the comments into consideration and we will do what needs to be done for the comfort of our guests! Please, come and stay with us again we will be so happy!

Brisbane, Australia
Reviewed 24 November 2016

We'll try to stay here again when we back Sydney,maybe choose a bit bigger room, the Queen room is very tiny, not comfortable if you have baggage with you. No space to step or move neither pack out the suitcase. There is nearby the bus 311 which is handy to go to the city and in service till midnight.

Review collected in partnership with this hotel
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Thank 73ckb
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear 73ckb, Thank you for taking the tie to review your recent stay with us, we really appreciate it. the hotel offers compact rooms as we are a boutique property and it`s a good idea to know the room sizes when booking. Sometimes it is better to book a bigger room - depends on the length of stay, etc. However,...

Phoenix, Arizona
Reviewed 24 November 2016

Loved the place! All the staff was so friendly and helpful. So nice to have a water system to fill up water bottles for the days exploring. For me the new striped carpet was a bit of a challenge as I have vertigo, otherwise a great room and location for the value.

Review collected in partnership with this hotel
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Thank 572shellyl
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear 572shellyl, Thank you for being such a sweetheart and leave this lovely comment about the hotel and the staff! Sorry about the vertigo and the carpet thing - we never had that comment before, but it`s good to know what reaction people have. Anyhow, we are hoping to see you back soon!

Bundaberg, Australia
Reviewed 23 November 2016

Location just perfect, handy to terrific restaurants, everything in the area you could wish for, will be back to stay when we next visit Sydney. We did have a little problem with room size but managed to sort that out once we had unpacked, bed was great what else could you ask for. Thanks to all staff at the Challis...

Review collected in partnership with this hotel
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Thank davidgB1963YH
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear davidgB1963YH, thanks you so much for the lovely comment you decided to leave! What a pleasure. We are very happy to know that the stay was a pleasure and that whatever issue you had it was possible to fix it. We are hoping to see you back soon!

2300
Reviewed 23 November 2016

The location is great, but the size of our room with a verandah was just too small. We could only just open the door onto the verandah because the bed and chair where in the way. For the money we paid I think this is very poor.

Review collected in partnership with this hotel
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Thank Ian A
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear Ian A, Thank you for taking the time to review your recent experience with us at Hotel Challis. We greatly appreciate your comment and we are taking it into consideration. As a boutique property we are offering rooms of different type and they are not massive. However, balcony rooms are our big ones. We are sorry for any inconvenience...

Blue Mountains, Australia
Reviewed 22 November 2016

Room was adequate for an overnight stay. Comfy bed, good shower; quiet location, coffee facilities, friendly staff .Arrived at night so could not rate area although morning view was better. Plenty of coffee shops .

Review collected in partnership with this hotel
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Thank 399brianq
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear 399brianq, Thank you for the sweet comment you left regarding your stay with us recently. We are happy to know that it was a pleasant experience. Our beds are tend to be the best in town based on the amount of compliments they get!))) Thank you for choosing us and we are hoping to see you back soon. Just...

Melbourne, Australia
Reviewed 22 November 2016

A beautifully renovated colonial property that is situated in a great location. Surrounded by numerous cafes and restaurants, all in easy walking distance. Close to the iconic Kings Cross. Farmers market with fresh local produce operate on Saturday. The room was clean, well appointed, many may consider 'small' however met our needs and for the price - fantastic value for...

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Thank 19debg
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear 19debg, thank you for the beautiful message you left about your stay with us at our gorgeous property. What a a blessing! The staff loved the compliments. You are very kind. We are happy that you liked the area - everything is conveniently close, nice views, good vibes. We are also glad that the hotel was up to your...

Hamburg, Germany
Reviewed 19 November 2016

Nice small hotel in perfect location. A lot if restaurants and shops as well as supermarkets and laundry are directly around the hotel Walking distance to sydney opera (20mins walk ) Botanic garden (10mins walk) Choose the king size rooms with balcony. They are spacious with nice view

Review collected in partnership with this hotel
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Thank A1286BBandrem
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear A1286BBandrem, Thank you for taking the time to review your recent experience with us, we greatly appreciate it! It is always a great pleasure for us to know that the guests had fun and everything was awesome. The area is great indeed! We love it here. Especially in the summer - not that we move locations during winter))) It...

Reviewed 19 November 2016 via mobile

We stayed for two nights at the Hotel. It's located in a beautiful renovated colonial house in a cool part of Potts Point. The rooms are very small but fine for a few nights. We upgraded so that we had a balcony for an extra $50 per night. The beds were comfortable, the rooms were a little warm even though...

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Thank Wemst
sydney_lodges, Guest Relations Manager at Hotel Challis, responded to this review

Dear Wemst Thank you for taking the time to review your stay with us. We are happy you chose our property for the them you were in Sydney. The area is nice, and yes, could be tough with parking, but everywhere in the city is the same. We hope you will choose to stay with us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Challis offers a boutique hotel experience in Potts Point. Accommodation is set over two beautifully restored and completely renovated terrace homes. Hotel rooms feature premium bedding, free WiFi access, air-conditioning, large flat screen TV, a work desk and chic en suite bathroom with amenities. Walking distance to Kings Cross train station and only 10 minutes to Circular Quay. ... more   less 

Additional Information about Hotel Challis

Address: 21-23 Challis Ave | Potts Point, Sydney, New South Wales 2011, Australia
Region: Australia > New South Wales > Sydney
Price Range: £70 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Challis 3.5*
Number of rooms: 55
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Also Known As:
Challis Hotel Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Challis staff and other travellers.
7 questions
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Long Beach, California
over a year ago
Adelaide
over a year ago

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Questions? Get answers from Hotel Challis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony room I had was on the 3rd floor and faced the tree lined street - 302”
 of 5 bubbles R2005TNsandras, 12 Feb 2017 | Read review
“Balcony room if available”
 of 5 bubbles Kieran27, 16 Jan 2017 | Read review
“Rooms at the front have a large balcony”
 of 5 bubbles BeckieY, 16 Jan 2017 | Read review
“King Rooms are better.”
 of 5 bubbles JoshN479, 12 Dec 2016 | Read review
“Best rooms are with balconies!”
 of 5 bubbles sophietravelmatters, 29 Nov 2016 | Read review
5 of 5