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All reviews swim up bar teething issues mary street heavenly bed spg hotels the club lounge few negatives pool deck breakfast buffet lounge chairs water temperature room service food upgraded to a suite valet parking an excellent hotel luxury hotel floor to ceiling windows
Staff were fantastic - very friendly and very efficient. We went to Brisbane so we could have our granddaughter for the day. We took her to the pool area and stayed for most of the day. It was a great area. Seats were comfortable but...More
Recent stay at the new Westin Brisbane - lovely and comfortable bed, welcomed with a happy birthday cake which was a lovely touch. Excellent buffet breakfast. Massages were fantastic. Wonderful customer service in the spa and at breakfast - however room for improvement with check...More
I watched on as this hotel was being built and thought this would be an amazing place once completed.
I must admit I was disappointed in my 2 night stay,prior to staying at the Brisbane Westin I had stayed at the new Westin Perth hotel...More
Date of stay: December 2018
1 Thank GlenIris58
Response from FPBrisbane, General Manager at The Westin BrisbaneResponded 3 days ago
We value your support and patronage and appreciate you taking the time to provide such constructive feedback following your recent stay. It was disappointing that we failed to meet your expectations especially with regards to the service in lobby bar and please accept...More
the room we had was spacious and very well appointed. a lot of nice touches with amenities like coffee pod machine and usb chargers in power points. the club lounge was ok but did get crowded and being new the staff did get a little...More
My new favourite hotel.
Decided to try somewhere brand new and absolutely loved every moment. From the exceptional front desk service, impeccably clean and modern suite, the buffet breakfast service including personally cooked eggs according to preference and the only swim up bar in Brisbane....More