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Mercure Brisbane

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Mercure Brisbane
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1,606 Reviews from our TripAdvisor Community

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Showing 1,548: English reviews
Brisbane, Australia
Reviewed 2 days ago NEW

I had bought a voucher for their dinner and decided, as it was my birthday, that it would make life easier if I stayed at the hotel, too. Very glad we did. From the moment we walked in the staff were so friendly and helpful, even updating our room when they found out that it was my birthday. The hotel...

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Thank GAJillian
Reviewed 5 days ago NEW

Good location and a nice hotel, have designated undercover parking, easy access for transportation. Overall my stay at Mercure Brisbane was positive, the staff also friendly and helpful, a good place to stay in Brisbane CBD

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Thank Nauval M
Morayfield, Australia
Reviewed 1 week ago via mobile

Stayed here recently and was surprised on arrival to find out there was a charge of $36 for parking, while I understand this may be necessary due to the location, it should be made clear to visitors PRIOR to them booking/arriving. Staff watched as we struggled to push a loaded luggage trolley through the hotel and there was also a...

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Thank taraj91
Brisbane, Australia
Reviewed 1 week ago

I recently stayed overnight at the Mercure Brisbane and was very disappointed. Upon arrival, I went into the foyer to check in only to find out that there was no porter service as stated on their website & no valet parking. Only advised after check in that it was going to cost $36.00 to park my car myself. I have...

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1Thank mlbarker2016
Vancouver, Canada
Reviewed 1 week ago

I do stay at a lot of Mercure and IBIS hotels all over...and I like them. This one was no exception. Very nice rooms...clean modern and comfortable ....even has a pool for an early morning dip. Located close to a South a Bank...so close to everything . Resturant was good for breakfast...didn't use it fir dinner. Wonderful staff....super friendly

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Helpful?
Thank John L
Management response:

Dear John L, Thank you for your review and for choosing to stay at Mercure Brisbane. We are pleased you enjoyed all aspects of your stay and we hope to get the opportunity to welcome you back soon. Kind Regards, Brett Hutson Operations Manager Mercure and ibis Brisbane

Reviewed 1 week ago via mobile

Tried several times to contact them. Checked the website about parking. No information... Upon our arrival. Informed that it will cost $36 to park for the night. This info needs to be on the website. Feeling ripped off.

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Thank Craig M
Australia
Reviewed 1 week ago via mobile

This is an appropriately rated hotel with all the services that you need whether travelling for business or pleasure. The staff were friendly at check in and made me feel welcome. The room is clean and well appointed. It is quite centrally located with views of the city or the river. I can highly recommend staying here.

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Thank Jen T
Management response:

Dear Jen T, Thank you for taking the time to review Mercure Brisbane. It is particularly pleasing to hear our staff are friendly and welcoming. We are delighted you enjoyed all aspects of your stay and we truly look forward to welcoming you back again soon. Kind Regards, Brett Hutson Operations Manager Mercure and ibis Brisbane

Helensburgh, Australia
Reviewed 2 weeks ago

The reception staff are all very welcoming and super helpful. The rooms are a good size and very modern and clean. Beds are super comfy. The bathroom is big and the shower is really nice, only small thing the bathroom needs an exhaust. We only ate in the restaurant for breakfast which was very nice and heaps of choice but...

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Thank Kerry P
Management response:

Dear Kerry P, We very much appreciate your comments regarding your stay at Mercure Brisbane. We take on board your feedback relating to the exhaust and the labeling of food on the buffet. We are happy that the rest of your stay was a pleasant one and we hope to welcome you back again in the near future. Kind Regards,...

Caloundra, Australia
Reviewed 2 weeks ago

We stayed just the one night in a Privilege Room with Queen bed and River Views. The staff were at all times efficient, very pleasant and helpful. The views across Southbank were good, the immediate neighbourhood, though convenient to all tourist attractions and transport, is not inviting. Parking was cheap although enquire if you have a high 4 WD. The...

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Thank semiretired56
Management response:

Dear semiretired56, Thank you for taking the time to share your experience at Mercure Brisbane. Overall you seemed to have enjoyed your stay, however it would seem that there was a few areas that did not meet you expectation; please let me express my apologies. We hope to get the opportunity to welcome you back again soon. Kind Regards, Brett...

Lake Macquarie, Australia
Reviewed 3 weeks ago

We stayed at the hotel for one night last weekend and our 1st impression came from the lounges in the reception area which had staines all over them and was generally grubby. The staff were polite, friendly and helpful. Our room was generally clean and presentable and the bed and shower were pleasing. The hallway was stuffy and stale smelling....

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Helpful?
Thank Susan P
Management response:

Dear Susan P, Thank you for taking the time to tell us about your experience at the Mercure Brisbane. I am sorry that your experience did not meet your expectations on a number of levels; please allow me to express my sincerest apologies. We appreciate you sharing your concerns regarding the cleanliness of the lounges and hallway. Rest assured I...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on the banks of the Brisbane River is Mercure Brisbane.The hotel offers 194 guests guest rooms and suites, 11 conferenceand meeting rooms, a restaurant, bar, pool, and sauna. For business,conference, and leisure guests, this Brisbane city hotel is just stepsfrom the Queen Street Mall, Southbank cultural precinct, the BrisbaneConvention and Exhibition Centre, and public transport. ... more   less 

Additional Information about Mercure Brisbane

Address: 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: £73 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Brisbane 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Mercure Brisbane Hotel Brisbane
Brisbane Mercure
Hotel Style:
#43 Romantic Hotel in Brisbane
#46 Luxury Hotel in Brisbane
#53 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Brisbane staff and other travellers.
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Santa Barbara, California

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Questions? Get answers from Mercure Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with river views are worth the extra”
 of 5 bubbles GAJillian, 6 Dec 2016 | Read review
“Choose for the best view rooms”
 of 5 bubbles 345nauvalm, 3 Dec 2016 | Read review
“Try and get a room on ninth floor for decent views.”
 of 5 bubbles jindalee13, 8 Nov 2016 | Read review
“Riverfront rooms up high have a great view.”
 of 5 bubbles 415GerardC, 31 Oct 2016 | Read review
“Ask for a river view room but may cost extra”
 of 5 bubbles Europahol, 22 Oct 2016 | Read review
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