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    The Sebel Quay West Brisbane

    132 Alice St, Brisbane, Queensland 4000, Australia
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    08/10/2017 09/10/2017
    US$186
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    Traveller (159)
    Room & Suite (344)
    Pool & Beach (43)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “alice street” (13 reviews)
    “large balcony” (30 reviews)
    Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The Point Brisbane Hotel
    1,105 reviews
    #5 of 167 hotels in Brisbane
     
    ibis Brisbane
    1,567 reviews
    #61 of 167 hotels in Brisbane
     
    Meriton Suites Herschel Street, Brisbane
    5,697 reviews
    #1 of 167 hotels in Brisbane
     
    Hilton Brisbane
    2,407 reviews
    #22 of 167 hotels in Brisbane
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (554)
    There are newer reviews for The Sebel Quay West Brisbane
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    201 - 205 of 544 reviews

    Reviewed 2 December 2014

    The staff at QW are lovely and all the people we met from the check-in staff, housekeeping people to staff running the restaurant were all super. However, we had specifically asked for a quiet room away from street noise and on a higher level so...More

    Thank Janet H
    Response from Mat F, General Manager at The Sebel Quay West BrisbaneResponded 10 December 2014

    Dear Janet, Thank you for taking the time to share your recent Quay West experience. We are sorry that the couple of inconsistencies were not able to be offset by our team's warmth and will endeavour to address the areas you highlight. Regarding the room...More

    Reviewed 1 December 2014

    I would not stay here again. I will start with the negatives. The hotel is way overpriced for what you get. The beds are literally two double beds in two different rooms.. Horrible soft mattress and bad sleep.. the beds are good If you are...More

    Thank sam g
    Response from Mat F, General Manager at The Sebel Quay West BrisbaneResponded 10 December 2014

    Dear sam, We sincerely appreciate your balanced review - we agree that the views are 'amazing' and the view of the Kangaroo Point Cliffs at night make a stunning backdrop for photos. Your comment regarding the beds & bedding is quite timely, as the hotel...More

    Reviewed 30 November 2014 via mobile

    From the moment we arrived we received very good service. Front desk, concierge and restaurant all had very attentive staff. The rooms are a bit dated and probably due for an upgrade, but still clean. Great views over the river, parklands and the city.More

    Thank Shaun-GC
    Response from Mat F, General Manager at The Sebel Quay West BrisbaneResponded 10 December 2014

    Dear Shaun, Thank you for taking the time to share your experience, we are pleased to note the positive comments relating to the service extended by my team - they are certainly committed to providing a memorable guest experience and it is pleasing to know...More

    Reviewed 26 November 2014

    After spending 2 weeks in Sydney at a 5 star hotel and having absolutely no issues with the hotel, staff or service, staying at the Quay West Suites in Brisbane was terrible. This was part of a holiday for my mums 60th birthday which ended...More

    1  Thank munchkin0414
    Response from Mat F, General Manager at The Sebel Quay West BrisbaneResponded 28 November 2014

    Dear munchkin040414, We are very sorry that such a memorable holiday was impacted by your experience at Quay West Brisbane. Our team provide thoughtful, attentive service on so many occasions and it is rare that such unusual lapses occur. I understand our Guest Experience Manager...More

    Reviewed 24 November 2014

    A wonderful suite hotel with fabulous views over the botanical gardens,ask for a high floor, the decor is a little tired in places, but the extra space makes up for this with a great kitchen and bathroom and large lounge and balcony. The lobby and...More

    1  Thank brissiegirl1
    Response from Mat F, General Manager at The Sebel Quay West BrisbaneResponded 25 November 2014

    Dear Brissiegirl, It is lovely to hear from a guest who has chosen to 'holiday at home' - we hope it provided a refreshing break for you. We appreciate your comments are are delighted that both service and value were high points for you. Thank...More

    The Point Brisbane Hotel
    1,105 reviews
    #5 of 167 hotels in Brisbane
     
    ibis Brisbane
    1,567 reviews
    #61 of 167 hotels in Brisbane
     
    Meriton Suites Herschel Street, Brisbane
    5,697 reviews
    #1 of 167 hotels in Brisbane
     
    Hilton Brisbane
    2,407 reviews
    #22 of 167 hotels in Brisbane
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Self-Serve Laundry
    • Conference Facilities
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$154 - US$346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Romantic Hotel in Brisbane
    • #28 Family Hotel in Brisbane
    • #30 Business Hotel in Brisbane
    • #58 Luxury Hotel in Brisbane
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 51
    • Reservation Options
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    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Quay West Suites Brisbane Hotel Brisbane ,
    • Quay West Hotel Brisbane ,
    • Quay West Brisbane
    Add Photo Photos
    Traveller (159)
    Room & Suite (344)
    Pool & Beach (43)
    Dining (33)
    Hotel & Grounds (103)
    Bathroom (6)
    Family and Play Areas (4)
    Business Centre & Event Rooms (3)
    Nearby
    Hilton Brisbane
    2,407 reviews
    .32 miles away
     
    ibis Brisbane
    1,567 reviews
    .54 miles away
     
    Meriton Suites Herschel Street, Brisbane
    5,697 reviews
    .68 miles away
     
    The Point Brisbane Hotel
    1,105 reviews
    .51 miles away
     
    Nearby Restaurants
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    Nearby Attractions
    CityCat Ferry
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    City Botanic Gardens
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    .02 miles away
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    Old Government House
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    .12 miles away
    Ask a question
    Questions & Answers
    megmagsritchie
    17 October 2016|
    AnswerShow all 4 answers
    Response from Vivienne E | Reviewed this property |
    There is a microwave in the kitchen as well as an oven. There is also a laundry and ironing facilities.
    0
    Votes
    QWSB_GM
    25 November 2015|
    AnswerShow all 4 answers
    Response from holysleep | Reviewed this property |
    Many of the suites have been renovated within the l;last year. Just ask for a room which has been renovated recently!!
    0
    Votes
    Karen M
    28 December 2014|
    AnswerShow all 14 answers
    Response from QWSB_GM | Property representative |
    Hi Karen M, Quay West Suites is a non smoking hotel and we don't encourage smoking on the balcony. We still hope you choose to stay with us. Kayte Staraj General Manager
    1
    Vote
    Room Tips
    "Views of the Botanic Gardens."
    Read review
    "We enjoyed an self contained apartment."
    Read review
    "Overlook the Botanic Gardens"
    Read review
    "Good value with Accor Plus discount"
    Read review
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