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DoubleTree by Hilton Hotel Cairns

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#11 of 66 Hotels in Cairns
Certificate of Excellence
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DoubleTree by Hilton Hotel Cairns
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1,954 Reviews from our TripAdvisor Community

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Showing 1,784: English reviews
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Manchester, United Kingdom
Reviewed 4 days ago NEW

My wife and I spent four nights here on our Distant Journeys Highlights of New Zealand and Australia tour. The hotel has pleasant indoor and outdoor communal areas. We had a large room with two double beds, a large TV, tea and coffee making facilities and a safe. There was plenty of wardrobe space (but only eight hangars) and plenty...

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Helpful?
Thank Peter L
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to review our Hotel. I am glad to hear that we will be your top choice when you visit Cairns. We look forward to welcoming you back soon.

Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 20 January 2017

This was by far the best large hotel we have ever stayed at.The view from our room on the 7th floor was simply breathtaking looking out over the coral sea cairns marina & the boardwalk,could have sat there for hours just watching the comings & goings. we stayed for seven nights, each day our room was serviced with clean towels,the...

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1Thank margaret g
About Hotel's Favourite Review
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Happy anniversary to you both. I am so delighted that you choose to celebrate such a special occasion with us. We hope to have you back in the near...

Reviewed 6 days ago NEWvia mobile

Lovely hotel great location great staff especially lady on tour guest.Superb buffet breakfast. Lovely pool area.Only downside i paid quite a bit for an ocean viw with balcony but as they gave me a third floor i looked into trees not ocean.Didnt spoil the stay just wished i hadnt paid for a tree view .

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Helpful?
Thank Foxgroun
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Sydney, Australia
Reviewed 6 days ago NEW

Fabulous stay in a fabulous location! The hotel was very comfortable, the staff friendly and helpful and the location unbeatable! Everything you want to do in Cairns CDB is within walking distance! A great stay.

Review collected in partnership with DoubleTree by Hilton
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Thank eleonorad58
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Sydney, Australia
Reviewed 6 days ago NEW

great location so close to restaurants, eateries, shops and best of all man made pool / beach in the middle of Cairns on the Esplanade overlooking the water, the hotel staff were very efficient,friendly, and always helpful, the cookies that you are given on arrival and check in are the best I have ever tasted

Review collected in partnership with DoubleTree by Hilton
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Thank suzannemV9204GS
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to review our Hotel. I am glad to hear that you enjoyed our signature cookie. We look forward to welcoming you back soon. Kind regards, DoubleTree by Hilton Cairns

Liverpool, United Kingdom
Reviewed 1 week ago NEW

We stayed at the Doubletree at Hilton for one night as we were going diving on a Liveaboard for 3 days before returning. We stayed in a very basic, standard room at the side of the hotel and the view wasn't great. Check in was smooth and pleasant. Room was clean and adequate. Location is great. Just on the Esplanade...

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Thank debrice
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete the TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. I was pleased to read that you enjoyed most aspects of your stay and I am sorry to see you had some issues with other areas. I appreciate your constructive comments and will be sure to communicate with all departments...

Reviewed 1 week ago

I'm a low maintenance hotel.. i generally don't require anything other than what i know i'm recieving as part of the package so it was nice that reception noticed i was a HH member and gave me complimentary wifi without me asking. All members of the staff i ran into in elevators etc said hello and introduced themselves and asked...

Review collected in partnership with DoubleTree by Hilton
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Thank Rick T
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind Regards, DoubleTree by Hilton Cairns

A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

We had a lovely room with double doors that opened to a balcony. Slept with the doors open (prefer fresh air to A/C and the temp outside was perfect for sleeping). We woke up to a beautiful sunrise. Room was clean and hotel is within walking distance to shopping, the fleet terminal for water excursions, the Esplanade lagoon, and many...

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Thank A TripAdvisor Member
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to review our Hotel. I am glad to hear that we will be your top choice when you visit Cairns. We look forward to welcoming you back soon.

Gold Caost, Australia
Reviewed 1 week ago

Travel to Cairns 2-3 times a year. Have stayed in this Hotel...even when it was the Holiday Inn. Room assigned to other guests...who entered my room at 10.30pm waking me in fright....not a word, no apology was given...by anyone from the Hotel Room key stopped working. Bed not made....bed cover just pulled up hiding un made sheets beneath Room was...

Review collected in partnership with DoubleTree by Hilton
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Thank I4300RYbillh
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

Rotherham, United Kingdom
Reviewed 1 week ago

One side of the hotel overloads the Espanade with great view of the harbour and the sea beyond, very well placed and offering all the services that you come to expect from an Hilton hotel and which for us had the added advantage of having a couple of laundry rooms for guests use so we were also able to catch...

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Thank Jeff R
doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our internet service. Our Executive Team is reviewing your comment regarding the internet connection to ensure they are used to improve our guest's experience. We hope you will consider staying...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: £94 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High rooms have good views”
 of 5 bubbles PeterL675, 24 Feb 2017 | Read review
“High floor room overlooking the Esplande”
 of 5 bubbles JeffR605, 16 Feb 2017 | Read review
“We went top floor (7) over looking the sea with a balcony”
 of 5 bubbles Nikkis1962, 13 Feb 2017 | Read review
“ask for a higher floor on the back side of the hotel”
 of 5 bubbles SVG108, 12 Feb 2017 | Read review
“We would have like a balcony, but my budget would have been blown.”
 of 5 bubbles CarolS628, 8 Feb 2017 | Read review
5 of 5