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Pacific Hotel Cairns

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#7 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Hotel Cairns
Pacific Hotel Cairns
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406 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Brisbane, Australia
Reviewed 18 May 2016

great nice hotel right on the esplanade, clean rooms recently refurbed, nice little quiet bar, easy walking distance within everything, good restaurants along esplanade - easy parking - nice friendly staff

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Helpful?
Thank Kim M
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Thank you for your review, we do pride ourselves on our staff attitude to our guests.

Tamborine, Australia
Reviewed 18 May 2016

We needed a nights stay in Cairns as our flight home had been postponed, so we did an internet search and booked this hotel as it said it was a 4 and a half star. It was fantastically clean, functional and the staff was friendly and helpful but 4 and a half star it is not. There is not a...

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Helpful?
1Thank Noelleen2014
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Thanks for the review. Our rating is provided by Star Rating Australia which is the official star rating authority in Australia. Sorry that our style of beds were not to your liking but thank you for mentioning that your room was very clean.

Stamford, United Kingdom
Reviewed 18 May 2016

We have now stayed in this hotel 3 times and enjoyed every one. Our room was excellen with a good view from the balcony. Situated at the end of the Esplanade it is just a short walk to plenty of places to eat including the night market. If you want a cheaper option to the hotel breakfast then a short...

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Thank bjbirdie2015
Sydney, Australia
Reviewed 18 May 2016

Only stayed for one night en route to Fitzroy Island and it was in close walking distance to the reef terminal. Close to everywhere in Cairns and would recommend it in the future. Got a great special via Hotels.com matching Booking.com and well worth the spend. Free wifi was good too.

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Thank Struth R
Townsville, Australia
Reviewed 17 May 2016

There is nothing bad about the hotel its just that there is not much to write home about. The rooms are a good size, functional, clean etc but - television reception is really bad, Wi-Fi is just plain annoying - better off with a private hot spot it will be quicker, the rooms are tired and in need of a...

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Thank Ian B
Innisfail, Australia
Reviewed 17 May 2016

This hotel is located on the Cairns Esplanade, adjacent to the departure point for all reef and island cruises. It is also adjacent to the Cairns CBD. My room was a reasonable size, very comfortable with all the usual facilities. The room was clean and was serviced daily. The staff were courteous and helpful. The hotel has its own restaurant...

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Thank Frankfranco
Bingil Bay, Australia
Reviewed 16 May 2016

We were here for just one night so hadn't booked anything fancy. The first room we were given smelled strongly of cigarettes so we were moved without any fuss (and very promptly) to another room...which was a better room anyway. It looked like the first room on level 10 had not been recently upgraded whereas our new room on level...

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Thank Missi0nary
Brisbane Queensland
Reviewed 15 May 2016

The location of this hotel is great - on the esplanade at one end, and only a block away from the night markets and the lagoon, also it is almost opposite the Cairns Reef Casino and not far from where the boats leave for Reef tours. Check in was relatively smooth although the lobby desk is not that big for...

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Helpful?
Thank Travel-shopper
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Thanks for taking the time for writing a very detailed review and thank you for mentioning how clean our rooms were. Some of the items mentioned in your review are being fixed. We do believe the views from the higher rooms are worth the extra cost. Our star rating is provided by Star Rating Australia, the official authority for hotel...

Dublin, Ireland
Reviewed 10 May 2016

We arrived here after a long day of traveling and it was just what we needed.The staff was friendly and helpful at check in. The rooms were massive and very clean. The location of the hotel is perfect, as you've everything within arm's reach; sea, evening market, shops,etc...The next day there was a nice breakfast as well, with loads of...

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Thank Bibabever
Marlow, United Kingdom
Reviewed 30 April 2016

Stayed here in a large tour group. Rooms were spacious and had everything you could wish for. Enjoyed the breakfasts. Close to the reef terminal and all the night life and restaurants. I enjoyed watching the fruit bats fly out at sunset - amazing.

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Helpful?
1Thank Joan W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Hotel Cairns staff and other travellers.
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New Jersey
over a year ago
L.S.
27 days ago
Midwest
5 months ago

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Questions? Get answers from Pacific Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find somewhere else”
 of 5 bubbles 435keithh, 18 Mar 2017 | Read review
“The higher the room- the better the view”
 of 5 bubbles patriciadrew28, 15 Mar 2017 | Read review
“Get a room on the top 2 floors”
 of 5 bubbles CoolCruiser63, 5 Mar 2017 | Read review
“It would be all good...”
 of 5 bubbles dianes248, 14 Feb 2017 | Read review
“Corner rooms are the bigger one”
 of 5 bubbles dee_swam, 13 Feb 2017 | Read review
5 of 5