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Hilton Cairns

Hotels.comUS$138*
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#6 of 64 Hotels in Cairns
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hilton Cairns
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2,139 Reviews from our TripAdvisor Community

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Showing 1,916: English reviews
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High Wycombe, United Kingdom
Reviewed 2 days ago NEW

Stopped off in Cairns to visit the Great Barrier Reef. The hotel is located literally 2 minutes walk from the reef terminal and close to some great restaurants. The highlight of this hotel is the helpful friendly staff that make the Hilton experience so much more personal.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Anthonymr P
Scottsdale, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 11 March 2017

Everyone one from General Manager to bellmen were great. Friendly and helpful. Beautiful hotel perfectly located. Really went out of their way to make our stay perfect in every way. Very helpful in coordinating activities during visit. If you are looking for the BEST place to stay, look no farther.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Jon M
About Hotel's Favourite Review
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Jon M, Thank you for sharing your feedback via Tripadvisor. I was so pleased to read that you enjoyed your time at the Hotel. It was a pleasure to have you stay with us and I look forward to welcoming you back for another memorable stay in the future. Yours sincerely, Scott Wilson | General Manager scott.wilson@hilton.com

Sydney, Australia
Reviewed 2 days ago NEW

Stayed there for two nights during Easter with my family. We booked the water facing room at Lv 6. Room is big enough and clean. Bed and pillow are very comfort. Room service is reasonably priced. Swimming pool is great with SPA. Breakfast is subpar for a 5 star hotel with not much choices, but it's free included in the...

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Thank washbowl
St Kilda, Australia
Reviewed 4 days ago NEW

Having visited the Cairns Hilton over many years I have come to love the location and the view over the inlet. My most recent visit was very disappointing. Breakfast finishes at 9.30am. The cost of $5 for a bottle of water in your room is not acceptable. The service generally has slipped and unfortunately this is a real problem across...

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Helpful?
Thank Lorenzo1952
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Lorenzo1952, Thank you for taking the time to post a review on Tripadvisor. I was disappointed to read your comments. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. Please be assured that your feedback will be communicated further with our heads of department. Again, thank you for...

Singapore, Singapore
Reviewed 5 days ago NEW

Had a wonderful experience at the Cairns Hilton. The staff were wonderful and very helpful and friendly. Everyone from the concierge guys to front desk and housekeeping staff went out of their way to make us feel welcome. We were lucky enough to have a room on level 9 overlooking the Cairns Harbour which was lovely. Ann in the Executive...

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Helpful?
Thank Perry H
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Perry H, Thank you for sharing your feedback online. I am thrilled to read your comments and to hear that you enjoyed your stay with us. I have a great team working with me here at Hilton Cairns and I'm glad that you experienced our famous Hilton Hospitality first hand. I will share you kind words with the team,...

Ellenbrook
Reviewed 5 days ago NEWvia mobile

Great location on the esplanade and walking distance to the main restaurant strip. Bed was super comfy but the pillows were shocking, we only stayed one night so I didn't bother to request to get different ones. Great view over the water and nice clean and neat rooms. Quick and easy check in.

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Helpful?
Thank melissasd2016
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear melissasd2016, Thank you for sharing your feedback via Tripadvisor. I am so pleased that you enjoyed your stay, in particular the location as it is within easy walking distance to so many dinning options. Hilton Cairns is a very convenient location as it is centrally located yet right on the waterfront offering fabulous views. Thank you again and I...

Bognor Regis, United Kingdom
Reviewed 5 days ago NEW

Rooms with river view are good - well appointed and very relaxing. It has a great lobby and a lovely pool and exercise area, Monro's by the river is a great place for a drink and a snack during the day. Breakfasts are great.

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Helpful?
Thank John V
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear John V, Thank you for sharing your experience based on your recent stay at Hilton Cairns. I am thrilled to read that you had such an enjoyable stay and enjoyed the stunning views and spacious room. Mondo on the Waterfront is Cairns only absolute waterfront dinning and I'm pleased that you were able to enjoy a drink there. Thank...

Townsville, Australia
Reviewed 6 days ago NEW

My partner and I took a mini break up to Cairns for a long weekend and decided to use my HHonours points to book into the Hilton Cairns. Wow what a great choice and felt very welcomed as soon as I stepped in the door. The staff at the front reception were very helpful and friendly, I was even lucky...

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Helpful?
Thank JontelleBuck
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear JontelleBuck, Thank you for sharing your experience based on your recent stay at Hilton Cairns. I am so pleased to hear that you enjoyed your long weekend getaway to Cairns and received our famous Hilton Hospitality. We loved celebrating the fact that you were our Guest of the Day and I'm glad that you found the little touches meaningful....

Portland, Oregon
Reviewed 6 days ago NEW

After a week in Sydney, my husband and I flew to Cairnes. We absolutely loved staying at the Hilton! We got a bed and breakfast package. The breakfast was a buffet and it was excellent, in a beautiful dining room, excellent service, Sain, our hostess, was so friendly! The rooms were comfortable and watching the bats on our balcony every...

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Helpful?
Thank zimpulse
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear zimpulse, Thank you for sharing your experience based on your seven night stay at Hilton Cairns. I am so pleased to read that you enjoyed your stay and found everything to be excellent - from the service right through to your dinning experience. I have shared your comments with my team as I know they will be delighted to...

Lakewood, Colorado
Reviewed 6 days ago NEW

The views were stunning. Room was clean and very comfortable. Enjoyed sitting on the balcony and just looking at the views. Close to the water and the shopping areas. Staff was friendly and very helpful.

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Helpful?
Thank Sue P
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Sue P, Thank you for sharing your experience via Tripadvisor. I am so pleased to read that you enjoyed your stay in particular sitting on the balcony enjoying the picturesque views. As the hotel is situated right on the waterfront we offer the best views in Cairns and the balcony is a great place to sit and relax while...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
24 questions
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Questions? Get answers from Hilton Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the harbour give some lovely views.”
  • view from our room overlooking the harbour
360perryh, 25 Apr 2017 | Read review
“Make sure it is river view, albeit it costs more. You;ll find it worth it.”
JohnV248, 25 Apr 2017 | Read review
“Get a room that has a water view.”
suep688, 24 Apr 2017 | Read review
“Rooms with a water view are very nice!”
lorryl750, 23 Apr 2017 | Read review
“Go for an executive room, top floor with lounge access”
eblac, 19 Apr 2017 | Read review
5 of 5
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US$138* /night
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Prices are for 1 room, 2 adults
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