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Hilton Cairns

PricelineUS$127*
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#6 of 64 Hotels in Cairns
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$155*
US$127*
US$146*
US$131*
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Hilton Cairns
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2,139 Reviews from our TripAdvisor Community

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Showing 1,916: English reviews
Melbourne, Australia
Reviewed 10 April 2014

Hotel is well located, good value and the amenities excellent. The staff accommodated late arrival and check out and were helpful with travel arrangements to the airport. The only shortfall was the service in the bistro but the food quality and value was good.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John J
John L, General Manager at Hilton Cairns, responded to this review

Dear John, Thank you for the review of Hilton Cairns via Tripadvisor. I’m pleased to read the team were able to assist with your specific arrival and departure requirements and I appreciate the feedback on the restaurant service. I hope we can welcome you back again the next time you travel North. Yours sincerely, John Lucas| General Manager

London, United Kingdom
Reviewed 9 April 2014

I loved this hotel - the rooms are modern and airy with a great sense of contemporary style - tv had a number of channels and free wifi in the lobby area proved very useful as I was travelling on business. Extra charge for in-room wifi at AUS$ 14.95 per 24 hours. Breakfast was great with lovely cooked food and...

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Helpful?
1Thank Siobhan A
John L, General Manager at Hilton Cairns, responded to this review

Dear Siobhan, Thank you for the review of Hilton Cairns via Tripadvisor. I’m pleased you’ve enjoyed your stay and managed some time in your business schedule to see a little of what our great region has to offer. I hope you can return again one day and spend some more leisure time here in the Tropical North. Yours sincerely, John...

Vancouver, United States
Reviewed 8 April 2014

The hotel was good. Warm friendly and accommodating staff. The food provide by room service was not very good (service was great but the food itself...). The Hotel is situated in a great spot - near almost everything.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mae A
John L, General Manager at Hilton Cairns, responded to this review

Dear Mae, Thank you for the review of Hilton Cairns via Tripadvisor. I’m pleased to read that your overall stay with us was good and the team were friendly and welcoming. I appreciate the comments on food service as we continually seek to improve guest experience. I hope we can welcome you back again should you travel to the Tropical...

Trowbridge, United Kingdom
Reviewed 7 April 2014

excellent hotel very clean and room was spacious. All the staff were friendly and helpful. Would be nice to have free wi-fi in the rooms though. Breakfast was very good and plentiful. Ideally located especially with the Reef Terminal and town within walking distance. Room service was good and very much enjoyed.

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Helpful?
1Thank goingplaces1303
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller, Thank you for the review of Hilton Cairns. It’s great to read that you’ve enjoyed your holiday here in the Tropical North and the services and facilities here at Hilton. I hope you’ll choose our destination again one day for a return visit. Yours sincerely, John Lucas| General Manager

Brisbane, Australia
Reviewed 6 April 2014

Nice Hotel. Being greeted by the GM at the door was a pleasant suprise. Staff were freindly and helpful. Resturant was good. Location is perfect. Would reccomend for the business traveller as everything is in walking distance and just across the road to the casino.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Warrick W
John L, General Manager at Hilton Cairns, responded to this review

Dear Warrick, Thank you for taking the time to review Hilton Cairns via Tripadvisor. I’m pleased to read that you’ve enjoyed your visit and make the recommendation to fellow business travellers. Whilst Cairns is predominantly a Leisure destination we are mindful to also cater to the needs of those visiting on business. I hope we can welcome you back again...

Brisbane, Australia
Reviewed 6 April 2014

Seriously, a Hilton Hotel with no mini bar?? Everything about this hotel is great, but the lack of convenience of having to call room service for a beer or a chocolate bar is crazy. A cheap motel can offer this service...how can it be too hard for a Hilton hotel?

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Craig H
John L, General Manager at Hilton Cairns, responded to this review

Dear Craig, Thank you for the review of Hilton Cairns. I’m sorry to read you were disappointed with the mini bar provision in your guest room. We offer guest refreshment packs delivered to rooms and also have 24 Room Service which offer a wide range of food and beverage services. I appreciate your feedback. Yours sincerely, John Lucas| General Manager

Adelaide resident visiting Cairns
Reviewed 5 April 2014

Thank you for the care I received, I was made to feel so special. From the moment I stepped out of the car I was welcomed and my bags looked after. My room was beautiful and I loved my stay. Every time I walked out or in the front door it was opened for me. The people at the desk...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sintel12
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller, Thank you for the review of Hilton Cairns via Tripadvisor. It’s great to read that you felt well cared for and well looked after – that the essence of good hospitality. I hope we can welcome you again when you next travel to the Tropical North. Yours sincerely, John Lucas| General Manager

Townsville, Australia
Reviewed 3 April 2014

This hotel is a great place to stay in Cairns, it is conveniently located on the Cairns Inlet close to the Esplanade strip and across the road from the Casino. The boardwalk is directly in front of the hotel for a nice morning or afternoon walk. Although we only booked a budget room it was well appointed and spacious. The...

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Helpful?
1Thank filthyrichfil
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller, Thank you for choosing to stay with Hilton Cairns on your recent visit from Townsville. I’m pleased to read you’ve enjoyed our hotel facilities and you’ve taken some time to relax and refresh. I hope we can see you back again soon. Yours sincerely, John Lucas| General Manager

Cairns, Australia
Reviewed 2 April 2014

We organised a conference here and I was extremely pleased with the Hilton staff. The venue, the food and service was almost faultless. They made our organisng committee look good. They provided a lot of assistance with carting our confernece stuff in and out. It cost us a little more to have it here but in my opinion it was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mary-Ann M
John L, General Manager at Hilton Cairns, responded to this review

Dear Mary-Ann, Thank you for the great review on Tripadvisor. The majority of our guests who post their feedback provide general comments on their accommodation experience. I appreciate that you’ve highlighted the services we also offer in Conferencing and Events. The team here know that organising such an event can be stressful and it’s our job to make it seamless...

Fairfield County, CT
Reviewed 1 April 2014

This is a good hotel in Cairns. Good location on the waterfront with easy access to the waterfront boardwalk and the town center. WiFi is $15 AUD in room and free in the lobby. The hotel is clean and staff are friendly. The walkways from elevator to room are covered above but open air. Understandable in such a warm climate...

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Helpful?
1Thank nodrama1
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller, Thank you for taking the time to post in Tripadvisor following your stay with us at Hilton Cairns. I’m pleased you’ve enjoyed your experience and made the most of the great city centre and waterfront location. I hope we can welcome you back again when next you travel to Australia. Yours sincerely, John Lucas| General Manager

714 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
24 questions
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Questions? Get answers from Hilton Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the harbour give some lovely views.”
  • view from our room overlooking the harbour
360perryh, 25 Apr 2017 | Read review
“Make sure it is river view, albeit it costs more. You;ll find it worth it.”
JohnV248, 25 Apr 2017 | Read review
“Get a room that has a water view.”
suep688, 24 Apr 2017 | Read review
“Rooms with a water view are very nice!”
lorryl750, 23 Apr 2017 | Read review
“Go for an executive room, top floor with lounge access”
eblac, 19 Apr 2017 | Read review
5 of 5
Priceline
US$127* /night
View Deal
Hotels.comUS$146
TripAdvisorUS$131
HotelQuicklyUS$155
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Prices are for 1 room, 2 adults
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