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Acacia Court Hotel

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Acacia Court Hotel
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251 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Reviewed 28 October 2016 via mobile

My partner and I had to book a place in a hurry for one night, unfortunately I chose acacia.. Firstly the lady at reception had a mouth full of food, spitting it while she talked through her 2day moustache. We received the wrong room, wrong size bed and most unprofessionally lazy hospitality. We will not go back.ever.

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Thank dan n waz
Brisbane Region, Australia
Reviewed 25 October 2016

I travel to Cairns frequently. This hotel is in a good location and is quite comfortable. The views are great. The biggest letdown is their restaurant and the quality of the food. This was one of the great places years ago to eat but no more.

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Thank andrewshennan
Gold Coast, Australia
Reviewed 19 October 2016

Rooms ok not modern, mold spots on ceiling, freezer in fridge is in urgent need of defrosting, toilet runs 24/7. The view from the verandah is lovely if it didnt overlook onto cigerette butts and dirty sanitary pad on the tin roof that covers restaurant below. Restaurant below i wouldnt recommend, didnt eat my meal and requested a refund. Seafood...

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Thank nicci666d
Ipswich, Australia
Reviewed 19 October 2016

Room 218 not very nice, the bed linen was clean. At 3.30am the fire alarm went off in our room and they stated over the speaker that it was a fire alarm and they would get back to us with details! This never happened. When I saw another older couple in the hallway they stated they had rung the desk...

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Thank Heather W
Brisbane, Australia
Reviewed 12 October 2016 via mobile

Not one for a negative review and this isn't to be taken in such way. But nothing really stood out to me. Rooms are small and quite older. Room service may be slow however they can accomodate for all sorts All in all not a bad spot, this place is on the doorstep to the esplanade which was nice of...

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Thank Ethan F
Reviewed 2 October 2016 via mobile

Stayed here for a night on the 2/10 and what a joke!! Come in at 6am after long flight and asked if someone could call when I could check in!!! No one called!! Air con not working!!! Fridge not working!! I complained and she said here!!! Go to room next door!!! So I did and it was the same!!! Shocking...

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Thank Rusty772
Melbourne, Australia
Reviewed 26 September 2016

The hotel rooms were clean, with every day service. Breakfast and dinner were available at a reasonable price in its restaurant, even cheaper if bought at the time of check in. Very beautiful view of the ocean or mountain (I got the ocean view). Overall, it is worth the money.

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Thank parryp2020
Wollongong, Australia
Reviewed 25 September 2016

staying here was convenient for access to Cairns, on the edge of main strip but still in town. staff were friendly. room comfortable, nothing grand... breakfast ok, same each day though (5 day stay). would recommend a room with ocean view but if you like seeing planes arrive... (as all of cairns can see), then mountain view will give you...

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Thank maryjane p
Reviewed 23 September 2016

Do not eat at Charlies restaurant, the hotel restaurant. It is called a seafood buffet. Appalling food. The oysters were questionable at best and buried below ice. You had to dig them out and they were waterlogged, tasteless and semi frozen. I asked the chef where the prawns were and he said under the ice. Again baaaaaadddd quality. The rest...

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1Thank Wendy D
Tweed Heads, Australia
Reviewed 22 September 2016 via mobile

This place is a joke do yourself a big favour and look elsewhere, the rooms were damp and musky.No under ground parking all closed so the scungy owner could save power !! Staff could not speek proper english. The $35 seafood buffet dinner was inedible with prawns I wouldn't use for bait 😝. Fire alarms going off at 2-30am just...

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1Thank Anton Z

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Charlie's On The Esplanade
Charlie's On The Esplanade
Cuisines: Chinese, Seafood, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary 10-story Hotel located on the Esplanade. ... more   less 

Additional Information about Acacia Court Hotel

Address: 223-227 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: £57 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Acacia Court Hotel 3.5*
Number of rooms: 148
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Also Known As:
Best Western Cairns
Cairns Best Western
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Questions & Answers

Questions? Get answers from Acacia Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take R218”
 of 5 bubbles HeatherW601, 18 Oct 2016 | Read review
“The ocean view was great.”
 of 5 bubbles parryp2020, 26 Sep 2016 | Read review
“ocean view is nice as hotel is on esplanade and water in front. nice view.”
 of 5 bubbles 828maryjanep, 25 Sep 2016 | Read review
“Ocean view”
 of 5 bubbles Greybadge, 13 Sep 2016 | Read review
“Try to get a room that is accessed by the elevators. Those are renovated. Ones accessed from outside are ant infested and outdated.”
 of 5 bubbles 259jinnyl, 27 Aug 2016 | Read review
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