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Il Palazzo Boutique Apartments Hotel

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297 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Reviewed 5 days ago NEWvia mobile

Located in the hearts of the city. 20 mins from the airport. 3 minute walk to the esplanade. Hotel has free wifi. Doesn't have ocean views however hotel is clean and neat. Staff were extremely friendly. Is self contained with washing facilities. If i had a choice to stay there again I would stay again.

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Helpful?
Thank honestly15
Nantucket, Massachusetts
Reviewed 2 weeks ago via mobile

Suites are clean and offer the traveler a kitchen and laundry. The registration closes early 6 pm so when our plane arrived at 8 and we got to the hotel at 9 pm, the door was locked. we called and were told our room number, key in door and to check in the next morning at 7am. We found the...

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Helpful?
Thank Marilyn B
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Dear Marilyn, Thank you so much for taking the time to send us your review. All feedback is very much appreciated. Very often guests let us know if they will be arriving after-hours and had we known, we would have been able to send you our after-instructions. As you discovered, the apartments are fully equipped with crockery, cutlery, pots and...

Sydney, Australia
Reviewed 3 weeks ago via mobile

Clean and comfortable, with kitchenette and washing machine and dryer. Staff were helpful from booking tours, they even had my room ready early after I contacted them as I arrived early. The place was walking distance from shops and cafes.

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Helpful?
Thank Jossaloss
Reviewed 3 weeks ago

The suite was clean, neat and comfortable. The staff was friendly and helpful. We would stay there again, in a heartbeat!! They were able to book tours and events for us. It is close to downtown and the beach and still quiet.

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Helpful?
Thank James V
Weaverville, North Carolina
Reviewed 3 weeks ago

Stayed here for 4 nights while in Cairns. The rooms are self-catering. Our room had a view of the pool and a small outside deck with table and chairs. The suite had a living area and a kitchen with a separate bedroom. The rooms were nicely furnished. The suite was very quiet and pleasant. The location cannot be beat. It...

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Helpful?
Thank Art H
London, United Kingdom
Reviewed 4 weeks ago

Is this place luxury, I'm not sure, however it met our needs perfectly. We stayed in a one bedroom apartment for two nights in November. We arrived after closing at 6.30pm but it was no hassle, you press the intercom, Kay or Donovan answers, they direct you to your room and you do all the booking in the following morning....

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Helpful?
Thank DandC-2013
Saint Louis, Missouri
Reviewed 4 weeks ago

We stayed here for four nights. First, the innkeepers were totally accommodating - printed documents from emails even before we asked them to do so, had restaurant cards to recommend so we didn't have to write down. The rooms were spacious, with living room double doors opened to courtyard. Very comfortable beds. Daily milk replenishing in fridge, in-unit washer/dryer. Great...

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Helpful?
Thank Riffi_O
Vancouver, Canada
Reviewed 4 weeks ago via mobile

Well managed property with everything you need from kitchen to laundry to dining. Clean and comfortable apartment. Close to night markets, Reef terminal and esplanade. Unique boutique hotel. Highly recommend.

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Thank greencabo
Reviewed 2 November 2016

I have benefited from reviews of many other people. It is just fair to share mine. This boutique hotel is just right for my needs, location, size, amenities, price. The front office staff are pleasant too. I recommend.

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Thank Maria P
Reviewed 1 November 2016

Rooms are on 3 floors with smimming pool central to hotel.Has a fabulous relaxing atmosphere, and the hosts, Kay and Donovan are very friendly and accommodating.There is undercover car parking, or Hertz car hire next door.Rooms are spacious, with 38 self contained 1 bed appartments and facility to sleep 1 more is available.Have a great menu of takeaways nearby, with...

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Helpful?
Thank Stephen G

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 

Additional Information about Il Palazzo Boutique Apartments Hotel

Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: £91 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
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Also Known As:
Hotel Il Palazzo Boutique Apartment
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Questions & Answers

Here's what travellers have asked, with answers from Il Palazzo Boutique Apartments Hotel staff and other travellers.
2 questions
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Mid north coast

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Questions? Get answers from Il Palazzo Boutique Apartments Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed watching the people on Abbott Street. With the slider closed it was still quiet.”
 of 5 bubbles , 15 Nov 2016 | Read review
“If you want to watch the world go by ask for a room at the front”
 of 5 bubbles DandC-2013, 8 Nov 2016 | Read review
“Ask for Mountain or Pool/beach side view”
 of 5 bubbles stepheng998, 31 Oct 2016 | Read review
“Pool side apartments had a lovely garden view.”
 of 5 bubbles Deblonay, 31 Oct 2016 | Read review
“We found ground floor great”
 of 5 bubbles KeithH852, 17 Oct 2016 | Read review
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