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Shangri-La Hotel, The Marina, Cairns

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#9 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Shangri-La Hotel, The Marina, Cairns
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2,381 Reviews from our TripAdvisor Community

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Showing 2,136: English reviews
Start your review of Shangri-La Hotel, The Marina, Cairns
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tasmania
Reviewed yesterday NEW

Enjoyed our stay here. Our large 1 bedroom marina view suite was clean and comfortable with excellent furnishings. A huge wrap around balcony encompassed the suite with beautiful views of the marina. The reception staff were first class, very friendly and helpful. Buffet breakfast was included, also pre dinner drinks and canapes. Location was excellent, only short walk to shops....

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Thank taskatarina
Freiburg
Reviewed yesterday NEWvia mobile

We had a marvelous stay at the Shangri-La Hotel. Very friendly staff and management. When booking this hotel be aware that there are some newly renovated rooms and some older ones. The view from the rooms are great. The pool area is nice for relaxation and leasure-time. The breakfast is served next to the harbor. Make sure to come early...

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Thank Sebastian B
Pendleton, Indiana
Reviewed 3 days ago NEWvia mobile

This place is perfect for visiting the rainforest & reef. Walks along the water, shopping, restaurants, beautiful gardens in the center of the hotel, great pool, clean, beautiful views of the water and friendly staff. I can't say enough about this place. I ordered room service because I was do tired one evening. The food was great and they were...

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Thank Sanitysation
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

Dear Sanitysation, I relaly appreciate you taking the time to share you wonderful comments following your stay with us. I am pleased to read you had a great experience here at Shangri-La and we look forward to welcomgin you back again soon. Best Regards, Nic

Melbourne, Australia
Reviewed 3 days ago NEW

Wes stayed for a week here in room 1047 i have nothing bad to say about this trip or the Shangri-La everything was 100% Defenitly recommend staying there.. the pool was amazing even with kids they where not roudy it was luxery at a great price

Review collected in partnership with shangri-la.com
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Thank mrsboots81
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

Dear mrsboots81, Thank you for your wonderful review and I am pleased to read you had a most enjoyable week with us here at Shangri-La. We look forward to seeing you back again very soon. Best Regards, Nic

North Yorkshire, United Kingdom
Reviewed 4 days ago NEW

+Upon arrival we were asked if we wished to upgrade which we decided to do - and ended up in a Marina view Horizon club room which was absolutely worth it! The view was amazing, the room beautifully appointed and decorated and a very large bathroom with separate walk in shower, huge bath tub etc, and a very large, furnished...

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Thank YorkshireCruisers
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

Dear YorkshireCruisers, I really appreciate your wonderful review and thank you for taking the time to share your experience here at Shangri-La with others. Many thanks also for your lovely comments about Katrina, Holly and the Concierge who took great care of you. We look forward to our next opportunity to delight when you are next visiting our beautiful region....

Reviewed 5 days ago NEWvia mobile

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Thank tochol
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

San Antonio, Texas
Reviewed 5 days ago NEW

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Thank calsatx
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

東京
Reviewed 5 days ago NEW

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Thank 凛りん呼
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

Brisbane, Australia
Reviewed 6 days ago NEW

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Thank Michael S
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

Reviewed 1 week ago NEW

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Thank Tarun S
NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more   less 

Additional Information about Shangri-La Hotel, The Marina, Cairns

Address: Pierpoint Rd, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: £124 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, The Marina, Cairns 5*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Shangri-La Hotels and Resorts, Agoda, Priceline, Cheap Tickets and Jetsetter so you can book your Shangri-La Hotel, The Marina, Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Hotel Style:
#4 Spa Hotel in Cairns
#5 Business Hotel in Cairns
#8 Romantic Hotel in Cairns
#8 Luxury Hotel in Cairns
#11 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, The Marina, Cairns staff and other travellers.
32 questions
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Chevy Chase, Maryland
over a year ago
Langley City, Canada
10 days ago
Melbourne, Australia
2 months ago

See all questions (32)

Questions? Get answers from Shangri-La Hotel, The Marina, Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Horizon Club rooms with marina view”
 of 5 bubbles YorkshireCruisers, 19 Mar 2017 | Read review
“Marina view and sea view rooms are identical. Marnia view rooms are far from the lifts you have to walk a lot & its a big hotel.”
 of 5 bubbles , 16 Mar 2017 | Read review
“Request a Marina view room.....amazing sunrise.”
 of 5 bubbles 21thomasb, 14 Mar 2017 | Read review
“Rooms overlooking the marina are good”
 of 5 bubbles 145terryg, 1 Mar 2017 | Read review
“Rooms at higher level on Marina side have a great view and a balcony with table and chairs.”
 of 5 bubbles GaryT678, 26 Feb 2017 | Read review
5 of 5