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Shangri-La Hotel, The Marina, Cairns

2,714 reviews
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Traveller (1211)
Room & Suite (615)
Dining (88)
Overview
  • Excellent47%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“horizon club”(285 reviews)
“club room”(60 reviews)
“north restaurant”(29 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, The Marina, Cairns
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,714)Write a Review
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All reviewshorizon clubclub roomnorth restaurantone bedroom suitethe great barrier reefan upgradetour deskreef terminalshopping centrefantastic locationbuffet breakfastcanapesbalconyloungeconciergecorridorsaustralia
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1,211 - 1,215 of 2,426 reviews
Reviewed 31 October 2014

We stayed in a club room 3006 a corner suite. The rooms had a beautiful view over the marina with large sliding doors out to a big balcony and large lounge area Lots of activity to watch all day with boats and helicopters coming and...More

2  Thank nonna54
Reviewed 30 October 2014

Amazing location very conveniently located for all your needs.. Impeccable rooms. Great concierge service. I stayed for just 2 nights but wish I could extend. Great view from the room Horizon Club was very relaxing and well serviced. I had a Horizon Club Marina View...More

Review collected in partnership with shangri-la.com
1  Thank Penny M
Reviewed 29 October 2014

We had a nice stay at the Shangri-La in Cairns. It is very well located, near the marina, esplanade and lagoon. We had lovely views over the marina. The rooms were a good size and well maintained, but some of the furniture was dated. The...More

Thank Karen B
Reviewed 28 October 2014 via mobile

As a second time user of the chain, after Sydney, this time, interestingly, the loby is up to the name and brand, more so then in Sydney. The location is premium by the marina, so you save the cab for it, the views from the...More

1  Thank Andrei F
Reviewed 28 October 2014

This hotel over all was the best out of the 3 that I stayed in while staying in Cairns. The room was clean, spacious and had a great view of the marina. All of the hotel staff were fantastic. We will stay here again next...More

Review collected in partnership with shangri-la.com
1  Thank Peter W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$154 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cairns
#8 Romantic Hotel in Cairns
#8 Luxury Hotel in Cairns
#11 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$154 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cairns
#8 Romantic Hotel in Cairns
#8 Luxury Hotel in Cairns
#11 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1211)
Room & Suite (615)
Dining (88)
Pool & Beach (82)
Amenities (13)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
jphillsaw
22 December 2017|
AnswerShow all 8 answers
Response from Rosie1552 | Reviewed this property |
As we flew into Cairns we didn't have a car so I don't know although I believe there is a public car park nearby.
0
Votes
Srl86
4 November 2017|
AnswerShow all 6 answers
Response from Travelgirl2171 | Reviewed this property |
Yes they have options for children’s but as with most pools supervision is required
0
Votes
ti0nne
24 October 2017|
AnswerShow all 4 answers
Response from Leisa R | Reviewed this property |
The Horizon club is located up stairs away from the public and other guests .its a beautiful room where you can have breakfast, read the paper and relax the staff are very attentive and the food is lovely.Then in the... More
1
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12345613
Room Tips
"The harbour view rooms have a fabulous outlook."
Read review
"Ask for the sort of room you want ! If you need something, make sure you ask for it. Very obliging staff."
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"Ask for a renovated room"
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"Harbour view or ocean view."
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