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Novotel Cairns Oasis Resort

Traveller (650)
Room & Suite (194)
Pool & Beach (94)

About

Location
Cleanliness
Service
Value
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
2,657Reviews
740Photos
40Q+A
100Room tips
Traveller rating
  • 553
  • 1,072
  • 639
  • 252
  • 141
Time of year
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  • English
Popular mentions
Great venue but the last few trips they have given me room overlooking Lake street. I like to sleep with the windows open....this equals street noise. I am a regular.....give me a room overlooking the quiet side... Abbot street. Please don't tell me the view overlooking the
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Review collected in partnership with Accorhotels.com
+6
Stayed here with family for two nights. The Cairns night markets is a walking distance from this hotel. The Cairns Aquarium is right next door. The hotel has a wonderful swimming pool my kids loved it and also has a swim up bar. The rooms were clean and in good Condition. We
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+2
Surprised to read a recent review of this hotel giving it a score of 1. We really liked it. The location was fantastic, near the bus station, a few minutes walk to the lagoon, loads of places to eat nearby and Wooworths food store just down the road. The pool area truly was an
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Very disappointed in the cleanliness of our accommodation. The room was shabby and uncomfortable. The bathroom was dirty. The staff were welcoming and friendly. The pool looked great but was old and dirty. There were no overhead fans, or any type of fan and the air conditioning
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Response from Scott G, General Manager at Novotel Cairns Oasis Resort
Responded 4 days ago
Peter C, Thank you for taking the time to review our hotel. Sorry for the poor experience you had at our hotel, I have addressed your concerns with both our housekeeping and maintenance teams to ensure this is immediately rectified. I hope you enjoyed the rest of your time in the beautiful Cairns Region. Thank you, Scott Grant General Manager
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a cheap cab ride from the airport. great price for breakfast, clean rooms and great restaurant. good location to esplanade, markets, food, casino and marina. pool is very relaxing and great for families.
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Response from Scott G, General Manager at Novotel Cairns Oasis Resort
Responded 1 week ago
Tracy b, Thank you for choosing to stay with us and for reviewing our hotel. Great to hear you enjoyed your stay and found our hotel conveniently located. We look forward to welcoming you back again soon. Cheers Scott Grant General Manager
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12345639
when will all suite accommodation be upgraded????
some suites were being painted while we were there, not sure if being upgraded or just touched up
0 votes
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Hi. Can anyone tell me the time that the swim up bar closes? Thanks.
About six I think
0 votes
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Hello, when are the hotel renovations expected to be completed by? Cheers
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each other speak whilst sitting near the pool.
2 votes
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not that I am aware of
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what is the best way to get to this resort from the airport ?
We used a taxi. Hotel quite close to Airport.
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1234568
"all rooms are great, ones in c block have great back access to esplanade, pool and restaurants"
"As high as possible away from building work"
"My ground floor room was near the pool gate"
"If you can get a pool room view it is quite nice view of the pool is not to noisey"
"Ask for a room with a pool view!"
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PRICE RANGE
US$88 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cairns oasis hotel cairnsoasis cairnsaccor cairns oasis hotelcairns novoteloasis resort cairnsoasis hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
314
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